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Preventing Damage to Musical Instruments During A Move

Discover the best tips for safely moving your musical instruments! Click here to ensure a smooth move and protect your precious cargo.

ShipSmart
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Last updated: March 30, 2026

Preventing Damage to Musical Instruments During A Move
Blog > Preventing Damage to Musical Instruments During A Move

Moving musical instruments safely requires specialized knowledge, careful planning, and the right techniques to prevent costly damage. Whether you’re relocating a grand piano, vintage guitar collection, or delicate string instruments, this comprehensive guide will help you protect your valuable musical equipment during every stage of your move.

Why Musical Instruments Are Vulnerable During Moves

Musical instruments are among the most fragile and valuable items you’ll transport during a move. Unlike standard household goods, instruments contain intricate mechanisms, delicate materials, and precisely calibrated components that can easily be damaged by improper handling, temperature fluctuations, or impact.

Understanding Instrument Fragility

String instruments like violins, cellos, and acoustic guitars feature carefully shaped wooden bodies that respond to even minor impacts. A single crack in the soundboard can permanently alter tone quality and dramatically reduce the instrument’s value. The necks of guitars are particularly vulnerable to warping when exposed to pressure or temperature changes during transport.

Woodwind instruments such as flutes, clarinets, and oboes contain intricate pad systems and precisely aligned keys. A loosened pad or misaligned key mechanism can render the instrument unplayable and require expensive repairs from specialized technicians. The delicate keywork on saxophones is especially susceptible to bending during moves.

Pianos represent the ultimate moving challenge, with grand pianos containing over 12,000 individual parts working in precise harmony. The cast iron plate, soundboard, strings, and action mechanism must all remain perfectly aligned to maintain proper tuning and touch. Even baby grand pianos can weigh 500-600 pounds, making them both heavy and fragile. If you’re moving a piano, consider consulting our guide on how to ship a piano across country for specialized advice.

Percussion instruments face unique challenges, as drum heads can crack under pressure and cymbals can warp or develop stress fractures if improperly packed. Electronic instruments and amplifiers contain sensitive circuitry that can be damaged by static electricity, moisture, or rough handling.

Essential Packing Materials for Musical Instrument Protection

Investing in high-quality packing materials is the foundation of safe instrument transport. The right supplies create protective barriers against impacts, vibrations, and environmental factors that threaten your instruments during a move. Learn more about the art of packing and shipping for general best practices.

Required Packing Supplies

Hard-shell instrument cases provide the best protection for guitars, violins, cellos, and other portable instruments. Original manufacturer cases are ideal, but aftermarket flight cases offer excellent protection for valuable instruments. Look for cases with plush interior padding and secure latching mechanisms.

Bubble wrap in various sizes serves as versatile cushioning material. Use large bubble wrap for outer protection and small bubble wrap for wrapping individual components. Always wrap with bubbles facing inward to prevent texture marks on instrument finishes. For more packing tips, check out our guide on how to pack and ship.

Packing peanuts and paper fill void spaces within boxes and cases, preventing instruments from shifting during transport. Acid-free packing paper is preferable for direct contact with instruments, as it won’t leave residue or cause discoloration over time.

Moving blankets provide additional padding for large instruments like pianos, keyboards, and amplifiers. Heavy-duty moving blankets absorb shock and protect against scratches during loading and transport.

Climate control materials such as humidifier packs and temperature-monitoring devices help maintain stable conditions for humidity-sensitive instruments. Many wooden instruments require 40-50% relative humidity to prevent cracking.

Custom crates represent the gold standard for high-value or oversized instruments. Professional movers can build custom wooden crates with interior foam padding specifically shaped to your instrument’s dimensions. Learn more about the art of crating and shipping and review our crate shipping tips for detailed guidance.

Step-by-Step Packing Instructions by Instrument Type

Different instruments require specialized packing techniques to ensure safe transport. Follow these detailed instructions for the most common instrument categories. For general guidance, see our article on how to ship high-value items.

Packing String Instruments

For guitars, basses, violins, and cellos, begin by slightly loosening the strings to reduce tension on the neck and body. Don’t completely detune the instrument, as this can affect the setup, but reduce string tension by approximately one to two half-steps.

Clean the instrument thoroughly before packing, removing rosin buildup, fingerprints, and dust that could cause damage during storage. Place a soft cloth between the strings and fingerboard to prevent string marks.

Position the instrument in its hard-shell case, ensuring it fits snugly without excess movement. Fill any gaps around the instrument with acid-free tissue paper or bubble wrap. For guitars, support the neck by filling the space beneath it. Place extra padding around the headstock, the most vulnerable part of most string instruments.

If the original case isn’t available, wrap the instrument in multiple layers of bubble wrap, securing with painter’s tape rather than standard packing tape, which can leave residue. Place the wrapped instrument in a sturdy box with at least three inches of packing material on all sides. Consider using the right shipping boxes to ensure proper protection.

Packing Wind and Brass Instruments

Disassemble wind instruments into their component parts before packing. Remove mouthpieces, reeds, and any detachable sections. Clean and dry each component thoroughly to prevent moisture damage or mold growth during transport.

Wrap each piece individually in soft microfiber cloths or bubble wrap, paying special attention to protecting keys, pads, and valves. Store small components like screws, caps, and ligatures in labeled plastic bags to prevent loss.

Place wrapped components in the instrument’s case, using foam inserts or additional padding to prevent movement. If packing multiple pieces in one box, ensure each instrument is completely surrounded by cushioning material with no direct contact between items.

For brass instruments, apply valve oil before packing to prevent valves from seizing during transport. Wrap the bell in bubble wrap and protect vulnerable slides with foam tube insulators.

Packing Keyboards and Electronic Instruments

Electronic keyboards, synthesizers, and digital pianos require protection from both physical impact and static electricity. Begin by backing up any stored sounds, settings, or recordings to external storage.

Disconnect all cables, pedals, and accessories, wrapping cords loosely to prevent kinking. Use anti-static bubble wrap or bags for sensitive electronic components, as standard bubble wrap can generate static charges.

If you have the original packaging with custom foam inserts, use it. Otherwise, place the keyboard in a sturdy box with at least four inches of cushioning on all sides. Support the keyboard from underneath to prevent stress on the casing.

Pack stands, pedals, and accessories separately in padded boxes, clearly labeling which instrument they belong to. Include power supplies and cables in a separate labeled bag attached to the main instrument box.

Packing Drums and Percussion Instruments

For drum kits, disassemble all components and pack each piece separately. Loosen drum heads slightly by turning tension rods one full turn to reduce stress on the shells. Remove cymbals from stands immediately, as cymbal stands can puncture or crack cymbals during transport.

Wrap each drum shell individually in moving blankets or bubble wrap, placing cardboard circles on the top and bottom heads for additional protection. Nest smaller drums inside larger ones when possible, with adequate padding between each layer.

Pack cymbals vertically in cymbal cases or between layers of cardboard and foam, never flat, as stacking weight can cause warping. Wrap each cymbal individually before placing it in a case.

Hardware, including stands, pedals, and mounting hardware, should be packed in separate boxes. Wrap metal components to prevent scratches and organize small parts in labeled bags. Consider photographing your setup before disassembly to simplify reassembly.

Packing Pianos

Piano moving requires professional expertise due to the instrument’s weight, size, and complexity. Never attempt to move a piano without proper equipment and experience, as improper technique can cause severe injury or instrument damage.

Professional piano movers use specialized dollies, ramps, and padding to safely transport upright and grand pianos. They secure the lid, wrap the entire instrument in moving blankets, and use custom-built boards to support the piano’s weight during transport. For comprehensive information, read our detailed guide on how to ship a piano across country.

For upright pianos, the instrument is typically moved in its standard orientation. Grand pianos must have their legs removed and are transported on their side, secured to a piano board. The pedal lyre is removed and packed separately.

Climate control is critical for piano moving. Avoid moving pianos in extreme temperatures or humidity, as these conditions can cause soundboard cracking, finish damage, or tuning instability.

Proper Labeling and Documentation Strategies

Comprehensive labeling and documentation protect your instruments and streamline the moving process from packing through unpacking. Learn more about documenting valuables for a move to protect your investment.

Creating an Instrument Inventory

Develop a detailed inventory listing each instrument with its make, model, serial number, and current condition. Take high-resolution photographs from multiple angles, documenting any existing damage, wear, or unique characteristics.

For particularly valuable instruments, include appraisal documents, certificates of authenticity, and proof of purchase in your records. Store digital copies in cloud storage and keep physical copies separate from the instruments during the move. This documentation is especially important when moving expensive items.

Labeling Best Practices

Mark each box or case containing instruments with clear, large labels indicating “FRAGILE – MUSICAL INSTRUMENT” and arrows showing proper orientation. Include handling instructions such as “THIS SIDE UP” and “DO NOT STACK.”

Use color-coded labels or numbering systems to indicate which room each instrument belongs to in your new home. This organization helps movers place items correctly and prevents confusion during unpacking.

Label the outside of cases with the instrument name and any critical information, such as “LOOSEN STRINGS BEFORE REMOVING” or “CLIMATE CONTROLLED – OPEN CAREFULLY.” Avoid placing labels directly on instrument finishes, using removable painter’s tape when necessary.

Choosing the Right Moving Service for Musical Instruments

Selecting experienced movers who understand musical instrument transport is crucial for protecting your valuable equipment. Understanding what is a small mover and the differences between furniture shipping company types will help you make an informed decision.

Specialized Musical Instrument Movers

Professional musical instrument movers possess specialized training in handling delicate instruments, climate control requirements, and proper packing techniques. They carry appropriate insurance coverage specifically designed for high-value musical equipment, often including coverage for damage during tuning adjustments after the move.

These specialists use climate-controlled vehicles, custom crating services, and specialized equipment like piano dollies and ramps. While specialized movers cost more than general moving services, the investment protects instruments worth thousands or tens of thousands of dollars. Many offer white glove service for premium protection.

Evaluating Moving Companies

When researching moving companies, ask specific questions about their experience with musical instruments. Request references from recent customers who moved similar instruments and verify the company’s insurance coverage limits and claim procedures.

Check online reviews focusing on comments about fragile item handling and customer service during damage claims. Verify licensing with the Federal Motor Carrier Safety Administration for interstate moves or appropriate state agencies for local moves.

Obtain written estimates from multiple companies, ensuring quotes include all services such as packing materials, custom crating, and insurance coverage. Beware of estimates significantly lower than competitors, as this may indicate inadequate insurance or inexperienced handlers.

Small Move Considerations

If you’re moving just a few instruments alongside minimal household items, you may benefit from small move services. These specialized services can be more cost-effective than traditional full-service movers while still providing expert handling. Learn more about how to make a small move and review our guide on safe and secure small moves.

For musicians relocating to college or moving apartments, consider our specialized guides on shipping to a college and how to ship an apartment.

Transportation Best Practices for Musical Instruments

Once your instruments are properly packed, safe transportation becomes the next critical phase. The conditions during transit can significantly impact instrument integrity, making proper vehicle selection and handling essential.

Climate Control During Transport

Temperature and humidity fluctuations pose serious threats to musical instruments during transport. Wooden instruments are particularly sensitive, as rapid temperature changes can cause wood to expand or contract, leading to cracks, warping, or finish damage.

Request climate-controlled transportation for valuable instruments, especially during extreme weather seasons. If climate control isn’t available, avoid moving during the hottest or coldest months when possible. Never leave instruments in vehicles overnight or park in direct sunlight during loading or unloading.

Humidity control is equally important. Use instrument-specific humidifiers or desiccants inside cases to maintain appropriate humidity levels. Hygrometers can help you monitor conditions and adjust as needed during transport.

Securing Instruments in the Vehicle

Proper securing prevents instruments from shifting, sliding, or tipping during transport. Place heavier items like amplifiers and keyboards on the vehicle floor, securing them with straps or bracing to prevent movement.

Position instrument cases upright when possible, mimicking how they would rest in storage. Never stack heavy items on top of instrument cases, even those marked as hard-shell, as prolonged pressure can cause damage.

Create a designated instrument zone in the vehicle, separate from other household goods. This separation minimizes the risk of accidental impacts from shifting boxes or furniture during transit.

Handling During Loading and Unloading

Loading and unloading represent high-risk moments when instruments are most vulnerable to drops and impacts. Designate specific team members to handle instruments exclusively, ensuring they understand proper lifting techniques and the instruments’ fragility.

Use ramps instead of carrying large instruments up stairs whenever possible. For unavoidable stair navigation, have multiple people support the instrument’s weight evenly, moving slowly and deliberately.

Clear pathways before moving instruments, removing obstacles, securing pets, and protecting floors with runners or cardboard. Rain or snow requires additional protection with weatherproof tarps or covers during the transfer from building to vehicle.

Insurance and Valuation for Musical Instrument Moves

Adequate insurance coverage provides essential financial protection for your valuable instruments. Understanding your insurance options and requirements helps you make informed decisions about coverage levels.

Types of Moving Insurance

Released value protection is the minimum coverage most movers provide, typically at no additional cost. However, this coverage is usually limited to 60 cents per pound per article, which provides inadequate compensation for valuable instruments. A violin worth $10,000 that weighs 5 pounds would receive only $3 compensation under released value protection.

Full value protection offers comprehensive coverage where the mover is liable for the replacement value or repair cost of damaged items. While more expensive, this option provides meaningful protection for valuable instruments. Confirm whether full value protection covers the actual appraised value or has per-item limits.

Third-party insurance through specialized fine arts or musical instrument insurers often provides the best coverage for high-value instruments. These policies may cover damage scenarios that moving insurance excludes, such as temperature-related damage or gradual deterioration during transit.

Documenting Instrument Value

Professional appraisals establish your instruments’ current market value, which is essential for insurance purposes and claims processing. Have valuable instruments appraised by certified appraisers familiar with your specific instrument type.

Maintain purchase receipts, certificates of authenticity, and previous appraisal documents. Serial numbers, maker marks, and unique identifying features should all be documented with clear photographs. This documentation becomes invaluable if you need to file an insurance claim or prove ownership. Our guide on documenting valuables for a move provides comprehensive strategies.

Filing Claims for Damaged Instruments

If damage occurs during the move, document it immediately with photographs from multiple angles showing the extent of the damage. Note the date, time, and circumstances of discovery. Do not attempt repairs until the insurance company or moving company has assessed the damage.

File your claim promptly, adhering to the time limits specified in your moving contract or insurance policy. Include all supporting documentation: appraisals, receipts, photographs of the damage, and estimates from qualified repair technicians.

Keep damaged instruments and all packing materials until the claim is resolved, as the insurance company may require inspection. Obtain written estimates from authorized repair shops or instrument dealers familiar with your instrument type.

Special Considerations for Different Move Types

Different moving scenarios present unique challenges for musical instrument transport. Understanding these variations helps you adapt your protection strategies appropriately.

Cross-Country and Long-Distance Moves

Long-distance moves expose instruments to extended transit times and multiple climate zones. Plan your route considering weather patterns and temperature extremes along the way. Cross-country moving requires additional planning and preparation.

Consider shipping instruments separately via specialized music instrument shippers rather than including them with household goods. This approach provides better climate control and reduces handling transitions. Review pricing considerations in our guide on how much it costs to ship a small load.

For musicians moving cross-country, our articles on moving cross country and 5 dos and don’ts for moving small loads across country offer valuable insights.

International Moves

International moves involve customs clearance, import regulations, and international shipping logistics. Research destination country regulations regarding musical instrument imports, as some countries restrict certain materials like ivory or rosewood commonly found in vintage instruments.

CITES (Convention on International Trade in Endangered Species) certificates may be required for instruments containing protected materials. Obtain necessary documentation well in advance, as processing can take several months.

Consider humidity and climate differences between your origin and destination countries. Instruments may need time to acclimate to new environmental conditions. Learn more about shipping internationally and moving to a new country.

If moving from Canada to the US, consult our guide on shipping furniture from Canada to US for customs and cost information.

College and Apartment Moves

College students and apartment dwellers often need to move instruments frequently, sometimes multiple times per year. Invest in durable cases that can withstand repeated moves. Consider renting storage units with climate control during summer breaks rather than transporting instruments home and back.

Utilize small move services that specialize in student relocations, as they understand the specific needs of college musicians. Our guides on how to move to college and using a college mover provide specific advice for student moves.

Studio and Professional Musician Moves

Professional musicians and studio owners face unique challenges when relocating extensive equipment collections. Art studio moves and music studio moves share similar complexities and requirements.

Create a detailed inventory with photographs and serial numbers for insurance purposes. Consider hiring specialized music equipment movers who understand the technical requirements of professional-grade equipment. For musicians without vehicles, our guide on how to move a studio without a car offers practical solutions.

Plan for potential downtime by scheduling the move during slow periods in your performing or recording schedule. Back up all digital recordings and samples before disconnecting equipment.

Unpacking and Setting Up Instruments at Your New Location

The unpacking process requires as much care as packing to ensure your instruments emerge undamaged and ready to play. Rushing this critical phase can undo all your careful packing work.

Acclimation Period

Allow wooden instruments to acclimate to their new environment before removing them from cases. Sudden temperature or humidity changes can cause wood to crack or warp. Keep instruments in their cases for 24-48 hours in the new location, allowing them to gradually adjust to the ambient conditions.

Place cases in a stable environment away from heating vents, air conditioning units, windows, and exterior walls. Monitor temperature and humidity levels, aiming for 68-72°F and 40-50% relative humidity for most wooden instruments.

Inspection and Setup

Once acclimated, carefully unpack each instrument and inspect it thoroughly for any damage that may have occurred during transport. Check for cracks, loose components, finish damage, and functionality issues. Document any new damage immediately with photographs.

String instruments may need tuning after the move, as strings naturally lose tension during transport and environmental changes. Tune gradually over several days rather than bringing strings to full pitch immediately, which can stress the instrument.

Wind instruments may need adjustment of pads, corks, and springs. Have a qualified technician inspect professional instruments after major moves to ensure they’re performing optimally.

Storage Solutions in Your New Home

Designate appropriate storage areas for your instruments in your new home. Avoid locations with direct sunlight, which can fade finishes and damage wood. Basements and attics often experience extreme humidity and temperature fluctuations, making them poor storage choices.

Use instrument stands, wall hangers, or dedicated storage cabinets designed for musical instruments. Maintain consistent environmental conditions with humidifiers or dehumidifiers as needed. Consider installing a hygrometer to monitor conditions continuously.

Create an instrument maintenance schedule including regular cleaning, string changes, and professional servicing. Keep cases and packing materials accessible for future moves or when transporting instruments to performances.

Common Mistakes to Avoid When Moving Musical Instruments

Learning from others’ mistakes can help you avoid costly errors during your instrument move. These common pitfalls cause the majority of moving-related instrument damage.

Packing Mistakes

Never pack multiple instruments in one box without adequate separation and padding between each item. Contact between instruments can cause scratches, dents, and other damage even with some cushioning.

Avoid over-tightening or loosening strings excessively. While slight loosening is recommended, completely releasing string tension can affect the instrument’s setup and neck relief, particularly for guitars.

Don’t use newspaper directly against instrument finishes, as newsprint can transfer to lacquered or polished surfaces. Always use acid-free packing paper or soft cloths as the first layer of protection.

Never pack instruments with household chemicals, cleaning supplies, or liquids that could leak and damage your instruments. Keep instrument boxes separate from kitchen and bathroom items.

Transportation Mistakes

Avoid placing instruments in vehicle trunks during extreme weather, as trunks lack climate control and can reach dangerous temperatures. Similarly, never leave instruments in parked vehicles, even briefly, during hot or cold weather.

Don’t position instruments near vehicle doors where they might be crushed during loading or unloading. Secure all items to prevent shifting, but don’t over-tighten straps directly against instrument cases, which can create pressure points.

Resist the temptation to save money by skipping insurance or proper packing materials. The cost of replacing or repairing a damaged instrument far exceeds the savings from cutting corners on protection.

Post-Move Mistakes

Never rush to play instruments immediately after unpacking, especially after long-distance moves or when moving between different climate zones. Allow proper acclimation time to prevent damage from rapid environmental changes.

Don’t ignore small issues noticed during unpacking inspection. Minor problems like loose tuning pegs or small cracks can worsen quickly if not addressed promptly by a qualified technician.

Avoid storing instruments in their cases long-term in your new home. While cases provide excellent protection during transport, instruments benefit from air circulation during static storage. However, maintain cases in good condition for future moves or transport needs.

Cost Considerations for Moving Musical Instruments

Understanding the costs associated with moving musical instruments helps you budget appropriately and make informed decisions about service levels and insurance coverage.

Factors Affecting Moving Costs

Distance significantly impacts moving costs, with long-distance moves typically costing more than local relocations. However, specialized instrument handling may cost less with local moves due to reduced transit time and handling. Review our small move pricing guide for detailed pricing information.

Instrument size and weight affect costs, particularly for large items like pianos, harps, or organ pipes. Difficult access situations, such as stairs, narrow doorways, or high-rise buildings, may incur additional charges.

Packing service costs vary depending on whether you pack instruments yourself or hire professional packers. While professional packing costs more upfront, it often includes liability coverage that DIY packing doesn’t provide.

Money-Saving Strategies

Consider money-saving methods to ship furniture and items out of state that can apply to instrument moves as well. Consolidating shipments, choosing flexible delivery dates, and proper planning can reduce costs significantly.

Pack smaller instruments yourself using proper materials and techniques, reserving professional packing services for large or extremely valuable pieces. This hybrid approach balances cost savings with professional expertise where it matters most.

Compare quotes from multiple movers, but don’t automatically choose the lowest bid. Evaluate the total value proposition including insurance coverage, experience with instruments, and customer reviews. Sometimes paying slightly more ensures significantly better protection and service.

Schedule moves during off-peak seasons when possible. Moving companies often offer lower rates during winter months and mid-month periods when demand is lower. However, avoid moving during extreme weather that could endanger your instruments.

Conclusion: Making Your Instrument Move Successful

Moving musical instruments safely requires careful planning, proper materials, and often professional assistance. The investment in quality packing, appropriate insurance, and experienced movers protects both the financial and sentimental value of your cherished instruments.

Start planning your instrument move early, allowing time to gather materials, research moving companies, and schedule professional services. Create comprehensive inventories and documentation to protect your interests and simplify the claims process if needed.

Remember that every instrument is unique, with specific vulnerabilities and requirements. Tailor your packing and transportation strategies to each instrument’s characteristics rather than applying one-size-fits-all solutions.

By following the strategies outlined in this guide and utilizing appropriate professional services when needed, you can ensure your musical instruments arrive at their new home safe, sound, and ready to create beautiful music. Whether you’re planning your small move or coordinating a major relocation, Ship Smart offers the expertise and services to protect your valuable instruments throughout the moving process.

For additional guidance on moving other valuable items, explore our resources on keeping collectibles safe, packing precious mementos, and making packing and moving simple.

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The Packers came on time, were polite and careful. after the items left, shipsMart kept me informed about where they were and when they would be delivered and they were delivered on a pallet as promised and everything was intact, I could not ask for a better serviceJulia AzraelJulia Azrael ★★★★★ Shipped items once belonged to my Beloved Sister from her home in MI. This company was Top Notch. EVERYTHING was in tack, nothing missing or Broken💯🍾A JabthedA Jabthed ★★★★★ Ricqui RicquinRicqui Ricquin ★★★★★ I highly recommend using ShipSmart for your future moving needs. Having moved crossed country for the first time, ShipSmart was accommodating and responsive to our (many) questions and estimate updates as our move date neared. ShipSmart was unique compared to other moving companies, as they did not lock us into a minimum or maximum moving estimate, but remained flexible, waiting until after our shipment was picked up and on its way before giving us the grand total. They were able to provide immediate location updates once our shipment was on its way, and worked with reputable and professional local moving companies on both ends of our move (Washington, DC to Seattle). All of our shipment arrived without damage, and they wrapped and unwrapped all of our furniture for extra protection. Great group to work with, during what can be a very stressful time!Kelsey SymsKelsey Syms ★★★★★ I had to move from Boston to Rochester, MN and didn't have a lot of stuff to move and wouldn't have bothered with the profane price estimates I was getting from MayFlower etc. ShipSmart gave me what I needed: an affordable alternative for someone who can wait a bit for a limited number of items to be transported. They were shockingly fast about it, but the shipment speed can vary a lot.The crew that came by to pack up my stuff and load it were hard-working, professional, and fast. I boxed up or otherwise wrapped most of my stuff but I worried that I hadn't been complete enough, but that didn't seem to concern them. They just got the job done. They were also highly punctual.The wrapping and packing was no joke either. If anything they over did it. The truck driver didn't understand what the wooden pole with a rubberized end was doing in one of my two wrapped pellet-piles but I quickly found out you need it to disassemble their wrap and pack job. Be forewarned it costs extra to have them bring your things in to your new place. I did it myself and saved a bunch of money.Can't recommend them enough, but you will have to wait a bit for your things to arrive. Probably longer than I did.Aaron HawkesAaron Hawkes ★★★★★ I had to move from Boston to Rochester, MN and didn't have a lot of stuff to move and wouldn't have bothered with the profane price estimates I was getting from MayFlower etc. ShipSmart gave me what I needed: an affordable alternative for someone who can wait a bit for a limited number of items to be transported. They were shockingly fast about it, but the shipment speed can vary a lot.The crew that came by to pack up my stuff and load it were hard-working, professional, and fast. I boxed up or otherwise wrapped most of my stuff but I worried that I hadn't been complete enough, but that didn't seem to concern them. They just got the job done. They were also highly punctual.The wrapping and packing was no joke either. If anything they over did it. The truck driver didn't understand what the wooden pole with a rubberized end was doing in one of my two wrapped pellet-piles but I quickly found out you need it to disassemble their wrap and pack job. Be forewarned it costs extra to have them bring your things in to your new place. I did it myself and saved a bunch of money.Can't recommend them enough, but you will have to wait a bit for your things to arrive. Probably longer than I did.Aaron HawkesAaron Hawkes ★★★★★ Helped me out and were EXTREMELY accommodating when assisting with my hectic move. Thank you for actually reaching out to actually resolve issues. I’ve had a true change of heart and would recommend this company to my friends. True customer service.M GM G ★★★★★ I heard about ShipSmart from another shipper in LA, and they did a great job with my small but valuable shipment. They picked up delicate objects at a private home in LA, packed them expertly, and safely got them to me in Montana in about a week - well ahead of the 4-week estimate. My favorite thing about ShipSmart: I can pick up the phone and talk directly to the folks who run the show. Great service, no complaints!Eleanor BarkerEleanor Barker ★★★★★ I heard about ShipSmart from another shipper in LA, and they did a great job with my small but valuable shipment. They picked up delicate objects at a private home in LA, packed them expertly, and safely got them to me in Montana in about a week - well ahead of the 4-week estimate. My favorite thing about ShipSmart: I can pick up the phone and talk directly to the folks who run the show. Great service, no complaints!Eleanor BarkerEleanor Barker ★★★★★ Used shipsmart to move a very nice table and four tall back chairs from Hermosa Beach CA to Fort Worth TX. The cost was reasonable, and everything came as expected with no damage. Much better than anything I was quoted from the big cross-state movers.Colleen JonesColleen Jones ★★★★★ It was okcool breezecool breeze ★★★★★ A trusted moving company recommended me to Ship Smart for my moving services from Houston TX to Phoenix AZ. They picked up all of my things from Houston and packed it on 2 pallets according to the weight of each box. They built a crate around the boxes and wrapped it a bunch of times with padding and extra security! We had a 65 in TV and a 50 in TV and about 30 boxes... NOT ONE THING WAS BROKEN OR DAMAGED!!! Me and my wife are soooo impressed with everything. They answered every question as I was super nervous getting my whole life shipped from one state to another... I recommend Ship Smart to anyone I know. 10 out of 10!!!!Celeste SantiagoCeleste Santiago ★★★★★ Leticia SantanaLeticia Santana ★★★★★ To begin with, we had an extremely positive experience with Shipsmart. People were professional from our query stage to final delivering process. We moved from East coast to West coast and all our belongings were delivered to us safe and on time as per the scheduled timeframe.Writing this review because I have been in the research phase and was worried about whom to choose. Hope my review could help someone who are currently in the same situation!rachana devarajrachana devaraj ★★★★★ We had a 200 + pound metal animal shipped from Scottsdale, Arizona to Minnesota. Very professional customer service…very informative….the whole experience was a pleasure. The animal arrived today. We were very happy with the communication given to us and the shipping quality they used to move it. I highlyrecommend all experiences we had with all communication.Connie EtshokinConnie Etshokin ★★★★★ Shipsmart was everything they claim to be and more in providing a quality moving experience for us. We had a relatively small shipment, about the equivalent of a studio apartment to move from Vancouver BC to the Bay Area in California. The shipment was picked up in Vancouver the last week of July and delivered on August 18, and we couldn’t be more pleased with the service. The shipment arrived on 3 pallets and the way each piece of furniture was wrapped and protected was amazing, the contents of each pallet were wrapped in layers of cardboard, creating large, sturdy boxes on each pallet. There was only very minimal damage to one item. And the cost was a fraction of what the major moving companies would charge for a similar move.Three cheers for Shipsmart and 5 stars.John ColettiJohn Coletti ★★★★★ They was awesome and helped me with issue with my carEsther PaulEsther Paul ★★★★★ After a loved one passed away I had to get a handful of stuff from NY to NC. Ship Smart was a LIFE SAVER, literally the easiest and most affordable option I could find and ended up blowing my mind with how well everything came packaged and delivered! I am so grateful, these random items that are so sentimental to me we treated like precious cargo! 2 Thumbs up!Nicole CayaNicole Caya ★★★★★ Colin BrindleColin Brindle ★★★★★ Jordan KittsJordan Kitts ★★★★★ Jordan KittsJordan Kitts ★★★★★ Dorothy Ferguson-ParhamDorothy Ferguson-Parham ★★★★★ Rick-Anthony FranceseRick-Anthony Francese ★★★★★ We had some pieces that were left to us by our mother who recently passed away. We were out of state and some of the pieces were heirlooms. We had no way to transport them and this company was referred to us by a moving company as it was a small load.It is a hard time when a family member is gone and they made it easier on us.Carly especially, was available when I needed help or information.I recommend that you get a list of what you need moved and make it as complete as possible before you ask for an estimate. It was easy to set up, but the website is not easy to navigate to add items. Bottom-line, they charge based on weight. So unless it is an expensive item you want to insure, it won't matter. Hopefully, you are more organized than I was!Vyki BishopVyki Bishop ★★★★★ ChicagoChicago ★★★★★ Great customer service from Ana Mayer, super helpful.Stay away from Jim if you are looking for good customer service.Bob AllenBob Allen ★★★★★ Victor MoralesVictor Morales ★★★★★ Used ShipSmart to have an antique desk shipped from WI to NJ. Great communication on both ends of the move, item arrived quickly and packaged in a crate. No issues at all!Amy WAmy W ★★★★★ This company brought my Grandmom's beautiful antique desk across the whole country. It arrived in great shape, on time, and with courteous people at delivery. Could not ask for more.Catherine AlderCatherine Alder ★★★★★ Shipped an antique grandfather clock from Colorado Springs to Seattle. The clock was lovingly and carefully padded and wrapped. It arrived as scheduled in perfect condition. The staff was professional and friendly. Will without doubt use Ship Smart again as we downsize and send family items to our children and grandchildren! DrBeaBea MillerBea Miller ★★★★★ Awesome experience. I talked to real people at each turn, and they answered any and all questions I had regarding my furniture shipment to Hawaii. Pick up was great, and the crew they had was fabulous! My items got to their destination sooner than expected, I was very happy. Would use again!sherri holstadsherri holstad ★★★★★ I hired Ship Smart during the summer to move a valuable antique from Wisconsin to Georgia The one- hundred year old desk arrived on time and in perfect condition. The communication between the company, the driver and myself was outstanding. I highly recommend Ship Smart for your moving needs across long distances. I can finally enjoy my mother’s secretary in my new home. Thank you Ship Smart for your excellent service.Mary BuckMary Buck ★★★★★ I had a great experience with Ship Smart!Basically, Ship Smart offers moving services for customers who need to ship more stuff than is possible via mail, but less stuff than would justify working with moving companies which tend to have very high minimum quotes. In my case, I needed to move one bedroom's worth of furniture and personal items.Ship Smart was PERFECTLY suited to this task. They made a relatively complicated process -- picking up one bedroom's worth of items, storing them for two months, and shipping them across the country -- very simple. The Ship Smart officials were amazing about explaining my options over the phone and rapidly getting me a quote. Unlike most moving services, this felt 100% tailored to my exact needs; therefore, I didn't end up feeling like I overpaid. And for what it's worth, the gentlemen who picked up/delivered my stuff were super cool and professional!Mateo JarquinMateo Jarquin ★★★★★ Ship Smart made moving my small shipment across country so easy. Immediate and accurate pricing, speedy pick up and delivery, and friendly and professional coordinators that kept me updated on the status of my shipment throughout the process. Very grateful for their help and would use again!Sandra RodriguezSandra Rodriguez ★★★★★ Jason WilliamsJason Williams ★★★★★ Ship Smart handle our requests with professionalism and compassion we had a great experience and will definitely use them again.Donald LawsonDonald Lawson ★★★★★ I had a great experience with Ship Smart. I had to move my mom across country, which I knew would be a big expense. We decided to leave her furniture at her condo so we could rent it out, so we only took her belongings (about 20 boxes). We didn't need her things quickly because she was going to stay with us as we got her apartment ready so cheaper price with a slower move was our goal and Ship Smart fit that perfectly. It didn't even take very long (3 weeks from Florida to Oregon). I called 2-3 times when trying to decide whether to move a heavy piece of furniture and they were helpful and patient giving me my options. Every time I changed the move details (more boxes, moving artwork) they sent me a revised quote with the details spelled out. Everything went great. Can't recommend them strongly enough.Cathy HeslinCathy Heslin ★★★★★ I had a small move from Atlanta to South Florida. Ship Smart was affordable, efficient, and very customer focused. I would use them again and highly recommend them.Michele Parrish RealtorMichele Parrish Realtor ★★★★★ Awesome, reliable, professional company. They were able to meet my small shipping needs. I had about 8-10 boxes of personal items I needed sent and stored across country. My items arrived without any damage and the service I received was great! I highly recommend them and will definitely use the again in the future.Jenny WuthrichJenny Wuthrich ★★★★★ I cannot say enough good things about working with Ship Smart! We have a large corporate office with many tenants that I coordinate for, and Ship Smart could not have been more pleasant to work with! They always answered our calls quick and consistently, and they held our information on file so it was easy to pick up and resume the planning process. We were working on behalf of a client that lived in Phoenix and had multiple valuable items to ship. Ship Smart was willing to work with our situation and accommodate the client with a custom ship date. They planned our packing date with a week's time and were extremely professional and flexible. I would HIGHLY recommend using Ship Smart to anyone in the corporate or residential world. I will be using them for all of my clients going forward. Thank you Ship Smart!Rebecca Shenefield BanzueloRebecca Shenefield Banzuelo ★★★★★ At first there was miscommunication regarding how the FULL process works. This was my first time working with a shipping company so I'm sure there was a few things on my part to be more clear. Nonetheless, Joslin Matthews stepped in to clearly communicate from start to finish my entire experience. My delivery schedule is actually 3-4 days ahead of schedule from what we talked about. If I have to move long distance again, I'll be sure to call Ship Smart. There are more logistics involved than people think about so it's just really important to find the right people who tell you everything start to finish. Work with Joslin and you'll be happy.kunal singhkunal singh ★★★★★ I used Ship Smart to pack up and ship items from New York to Portland Oregon. They packed my husband's guitars and amps and I was so thrilled with the materials they used and the care they took with our belongings. Everything came in perfect condition including china and glass. I would definitely, definitely use them again for any shipping!! Thank you !!!Karen StavisKaren Stavis ★★★★★ Affordable and reliable shipperA. K. FA. K. F ★★★★★ Awesome shipping company for small furniture items that just aren’t large enough to qualify for the large van lines. Fantastic pricing. I shipped two antique pieces of furniture from Seattle WA to Grand Rapids MI. Shipping was timely. Crews on both ends were very professional and efficient. And best part is furniture was so well packed/transported, it arrived at destination in pristine condition. Thank you ship smart! Will definitely work with you again!Kristy BeckerKristy Becker ★★★★★ This company is absolutely FANTASTIC!!!! Great customer service, and always updated me on my shipment. I was referred by a moving company that knew my small move would have been to expensive with them, and ship smart gave me a GREAT PRICE. Thank you so much!!WOULD DEFINITELY recommend!!!!!Alex McNeelyAlex McNeely ★★★★★ I was in a huge bind: I had booked a moving company that cancelled on me the day that they were suppose to show up. I was scrambling to find a company for my long distance move with literally ONE day notice.ShipSmart to the rescue!! They were so helpful and offered support and assured me that I would be taken care of. Customer service/sales was fantastic. They walked me through the paperwork process and had my reservation confirmed within an hour. The movers arrived exactly on-time, were extremely friendly, and packed everything with extreme care.Due to my last minute booking, ShipSmart did inform me that it may take up to 4 weeks for my furniture to me delivered across several states. I was a-okay with that as they saved me from being stranded with a house full of furniture that I couldn't move on my own. Once again, they exceeded my expectations - they called me within 10 days to tell me my stuff was on the way. It was delivered at my door step, 700 miles away, within 15 days.10/10 would recommended. They were awesome!Lesley GalarneauLesley Galarneau ★★★★★ Searched numerous sites and chose ShipSmart. Shipped several antique dressers and a mirror from a small town in MI to Oceanside. The pickup was done professionally and on time. The ETA was mis-communicated several times, maybe multiple shippers. Finally Jim Lock became involved and provided me accurate info. The contents all arrived well except the "antique mirror and frame were smashed". I worked mostly with Mitch who was excellent. After recontacting Mitch he advised to get an estimate. Upon receipt Mitch talked internally and Shipsmart reimbursed me very generously, more than they had to !!!!. The was only a 300# load and I was nervous. i would strongly recommend this company owing to there professionalism, more so with a small load. Great JOB Shipsmart (Ref: Pickup was 062417) JoeJoseph KamanJoseph Kaman ★★★★★ Aaron Adelmans Truck partsAaron Adelmans Truck parts ★★★★★ Ship Smart is a great, affordable moving service. The staff was very communicative, and always let me know what stage we were at in the shipping process. All of my (very fragile!) items arrived intact and on time, for about half of what I would have paid for conventional movers. I would highly recommend Ship Smart for anyone looking to move long-distance with a studio to bedroom-sized amount of stuff.Nola WeberNola Weber ★★★★★ Ship Smart is a great, affordable moving service. The staff was very communicative, and always let me know what stage we were at in the shipping process. All of my (very fragile!) items arrived intact and on time, for about half of what I would have paid for conventional movers. I would highly recommend Ship Smart for anyone looking to move long-distance with a studio to bedroom-sized amount of stuff.Nola WeberNola Weber ★★★★★ I used Ship Smart for a cross country move and everything went smoothly from start to finish. They were friendly and communicative the whole time and each of their moving partners in the origin and destination cities were also very friendly and communicative. The movers arrived on time loaded up in 10 minutes. They had my stuff prepared to ship to my destination in just 2-3 days (they originally told me 2-3 weeks!). They stored my belongings for a very low price while they were waiting for me to secure a destination address and then timed the shipping of my pallets to arrive on the exact day that I moved in to my new home. The pallets were delivered to my back door and everything was incredibly well packed and protected. I shipped lots of fragile, breakable items and nothing was broken, no boxes were crushed, every box that I had marked fragile or with arrows indicating the direction it needed to be stored were packed correctly. I'm so thankful that I found Ship Smart!Morgan LevyMorgan Levy ★★★★★ I used Ship Smart for a cross country move and everything went smoothly from start to finish. They were friendly and communicative the whole time and each of their moving partners in the origin and destination cities were also very friendly and communicative. The movers arrived on time loaded up in 10 minutes. They had my stuff prepared to ship to my destination in just 2-3 days (they originally told me 2-3 weeks!). They stored my belongings for a very low price while they were waiting for me to secure a destination address and then timed the shipping of my pallets to arrive on the exact day that I moved in to my new home. The pallets were delivered to my back door and everything was incredibly well packed and protected. I shipped lots of fragile, breakable items and nothing was broken, no boxes were crushed, every box that I had marked fragile or with arrows indicating the direction it needed to be stored were packed correctly. I'm so thankful that I found Ship Smart!Morgan LevyMorgan Levy ★★★★★ I would highly recommend Ship Smart! From beginning to end, they were top notch.From the accurate price quote, the careful handling of my items, the custom shipping crates and the on time delivery, Ship Smart was amazing. Communications were always prompt and professional. I would definitely recommend Ship Smart!CJ ClusterCJ Cluster ★★★★★ They did a great job, communications were as described. The shipment arrived in the timeline provided and in great condition. Every employee interaction was pleasant. I was very impressed with the custom crate made for a piece of antique furniture. Price was exactly as quoted. I would highly recommend Ship Smart for any small moves (those where a large mover is not an option).Andrea BlockAndrea Block ★★★★★ This was a great company to work with and I would highly recommend them again for your shipping needs. I used Ship Smart to move several pieces of antique furniture from Texas to Ohio. I was very nervous because I didn't know what to expect, but each interaction I had with the staff was professional, prompt, and kind. My furniture was packed and taken care of in such a way that it arrived at my home in Ohio in exactly the same shape that it left Texas.Susannah TurnerSusannah Turner ★★★★★ I used Ship Smart to move cross country. When I called the estimate given was within 1% of the final charge. I ship clothes, paintings, a full kitchen, bikes, TV's and small furniture. Everything arrived on time and undamaged. It was also the best price after receiving several quotes.Chris CashmanChris Cashman ★★★★★ I used Ship Smart to move cross country. When I called the estimate given was within 1% of the final charge. I ship clothes, paintings, a full kitchen, bikes, TV's and small furniture. Everything arrived on time and undamaged. It was also the best price after receiving several quotes.Chris CashmanChris Cashman ★★★★★ ShipSmart is our small move specialist. We use ShipSmart for a lot of our small shipments. We like that there is no minimum weight requirement. Our customers always have a positive experience with ShipSmart. The entire staff is so nice and helpful.WE LOVE SHIP SMART! YOU GUYS ROCK!Lisa MartinezLisa Martinez ★★★★★ I was delighted with the packing of 2 old pieces of furniture shipped from FL to NC. The packing materials and method was incredible. Best estimate of all the shipping companies. Obtained a lot of bang for the buck!Lauren WatralLauren Watral ★★★★★ I was delighted with the packing of 2 old pieces of furniture shipped from FL to NC. The packing materials and method was incredible. Best estimate of all the shipping companies. Obtained a lot of bang for the buck!Lauren WatralLauren Watral ★★★★★ I've used Ship Smart for 2 moves and will be using them in the future for any of my large shipping needs. My moves were for a 1 bedroom apartment between the Pacific NW and Colorado.Pickup was easy, no stress and the movers were professional and a pleasure to work with.I've used both in-house delivery and pallet delivery. I recommend spending the additional fee for in-house if you have multiple pallets or you will need to dispose of the packing materials (styrofoam and cardboard). But the bonus is you get a glimpse of how well they pack your stuff!M BM B ★★★★★ I've used Ship Smart for 2 moves and will be using them in the future for any of my large shipping needs. My moves were for a 1 bedroom apartment between the Pacific NW and Colorado.Pickup was easy, no stress and the movers were professional and a pleasure to work with.I've used both in-house delivery and pallet delivery. I recommend spending the additional fee for in-house if you have multiple pallets or you will need to dispose of the packing materials (styrofoam and cardboard). But the bonus is you get a glimpse of how well they pack your stuff!M BM B ★★★★★ Everyone I dealt with was extremely polite and professional. I entrusted a precious family heirloom bedroom set to Ship Smart and they took excellent care of every single piece. It was delivered and set up for me in Arizona after making a very long trip across the country from Ohio. I would definitely use them again.Kathy GentileKathy Gentile ★★★★★ Everyone I dealt with was extremely polite and professional. I entrusted a precious family heirloom bedroom set to Ship Smart and they took excellent care of every single piece. It was delivered and set up for me in Arizona after making a very long trip across the country from Ohio. I would definitely use them again.Kathy GentileKathy Gentile ★★★★★ Really good shipping company. Packed the couch well and was transported carefully. Delivered on time and kept me in the loop all the time. Will continue to work with them. Reasonably priced for the service I got.Rahul KatdareRahul Katdare ★★★★★ Really good shipping company. Packed the couch well and was transported carefully. Delivered on time and kept me in the loop all the time. Will continue to work with them. Reasonably priced for the service I got.Rahul KatdareRahul Katdare ★★★★★ Excellent all the way around, they packed everything very carefully and it was packaged very well. I have used these folks twice shipping small shipments from MA to AL, it was items I had inherited from my parents. I would definitely recommend them and use them again.Mike RocheMike Roche ★★★★★ Excellent all the way around, they packed everything very carefully and it was packaged very well. I have used these folks twice shipping small shipments from MA to AL, it was items I had inherited from my parents. I would definitely recommend them and use them again.Mike RocheMike Roche ★★★★★ Just spoke to a guy called Jim – he was so helpful, and quoted me a very reasonable price for a shipment from Virginia. Highly recommend these guys.C WC W ★★★★★ Best service in industry. Best price for top quality service. I was really surprised the way I received my items and delivered on time. Helpful team to service my needs.One of my friend had to pay double the price of quotation given by 'X' company which i thought would happen with myself with Ship Smart, but thanks to Ship Smart for their outstanding service.I would definitely use the services of Ship Smart for my future moves 🙂 and suggested to my friends..santosh somasantosh soma ★★★★★ I was over 3,000 miles away from home and very overwhelmed with how I was going to get my belongings to LA. Ship Smart made everything really easy. I packed the boxes and they took care of everything else. I reached out multiple times with questions and always received nice, friendly service. They made my move super easy, stress fee and really convenient, just what I needed. My stuff arrived in LA in perfect condition sooner than expected which is always a plus!I highly recommend them!Cindy GUTIERREZCindy GUTIERREZ ★★★★★ I used Ship Smart to transport some furniture heirlooms from my mother's home in Ohio to Texas. Initially, I thought the price was a little high but that was before I received the shipment. When I received the shipment and saw how the antiques were packed and crated and that no damage occurred during transit, I couldn't have been more pleased that my friend (who is also in the moving business) recommended them. The price was reasonable for the care my shipment received. I would definitely recommend Ship Smart to family and friends.Donald SpragueDonald Sprague ★★★★★ I had a myriad of fragile items shipped that included antique glass cake plates, rocking chairs and pieces of art. All items were intact on delivery. I could not have been more pleased. Service man who delivered items was pleasant and timely. Quote was right on with no hidden charges. All in all a very good experience.Elizabeth KerrElizabeth Kerr ★★★★★ Extremely pleased!It all started with a phone call and they made the moving be effortless. At first, since I had never heard of them I thought it was a scam. The people that came in to pick up my stuff almost asked me for a tip (third party company). And he was treating his co worker like crap. Anyway, I made the move from SLC to Florida and once I gave them an address, it only took days to get here! I did not buy protection or insurance so I was freaking out about my stuff. When it actually arrived, they came in pallets. But you can tell only a professional could have packed so many things. It was just perfect after perfection. It is all very secretly packaged. Even the driver (third party) from SAIA, Asier me what I has inside. I did not buy fo extra men to unpack but would I had done that... The pallets were not hard to pull apart. It tells you to remove the screws. Nothing broke. Nothing. Not even a scratch. I am really blown away. Everything was custom packed.Carlos A. MaldonadoCarlos A. Maldonado ★★★★★ Extremely pleased!It all started with a phone call and they made the moving be effortless. At first, since I had never heard of them I thought it was a scam. The people that came in to pick up my stuff almost asked me for a tip (third party company). And he was treating his co worker like crap. Anyway, I made the move from SLC to Florida and once I gave them an address, it only took days to get here! I did not buy protection or insurance so I was freaking out about my stuff. When it actually arrived, they came in pallets. But you can tell only a professional could have packed so many things. It was just perfect after perfection. It is all very secretly packaged. Even the driver (third party) from SAIA, Asier me what I has inside. I did not buy fo extra men to unpack but would I had done that... The pallets were not hard to pull apart. It tells you to remove the screws. Nothing broke. Nothing. Not even a scratch. I am really blown away. Everything was custom packed.Carlos A. MaldonadoCarlos A. Maldonado ★★★★★ I used ShipSmart to ship from Maryland all the way to Colorado and it happened in less than 6 days once I had sent them the paperwork, I was initially told it might take 2-3 weeks so this was great news! The over the phone staff was amazing to work with and I have already recommended this company to friends who are thinking about moving.All in all, great experience.Erik SmithErik Smith ★★★★★ I used ShipSmart to ship from Maryland all the way to Colorado and it happened in less than 6 days once I had sent them the paperwork, I was initially told it might take 2-3 weeks so this was great news! The over the phone staff was amazing to work with and I have already recommended this company to friends who are thinking about moving.All in all, great experience.Erik SmithErik Smith ★★★★★ Top notch customer service. I felt I was in very good hands. It's always worrisome when all your stuff is in a truck somewhere but I felt very confident, and they answered all my emails within the hour. A very positive experience! Would recommend highly.Martha LeducMartha Leduc ★★★★★ They did a great job !!! Very professional and the process was easy, fast .and delivery was on time. I would definitely use their service again.MarkMark TinleyMark Tinley ★★★★★ I thought moving cross country, literally coast to coast, was supposed to be difficult!? When I heard of Ship Smart, I called them immediately. Not knowing what to expect, I was pleasantly surprised that a real person actually answered the phone after a few rings!The customer service provided by Eric and Jasper from start to finish was exceptional. I immediately felt I was in good hands. Ship Smart picked up my items from one house and stored them for a few weeks as I drove cross-country. Throughout transit, Ship Smart always updated me on the exact location of my items. After a few weeks, I finally found a home and was able to give Ship Smart a delivery address.On move-in day, two gentlemen promptly arrived and quickly unloaded my items. They were very funny and friendly to interact with. As a whole, my experience with Ship Smart from start to finish exceeded my expectations. Next time I move, I will 100%, without a doubt, go with Ship Smart!Emily AndersenEmily Andersen ★★★★★ I had an old barber chair in storage in Spokane, Washington and after talking to several other companies, I decided to have Ship Smart package and ship the barber chair to me here in Laughlin, Nevada. They were the least expensive on rates, and highest in customer service, as my chair arrived in perfect condition as promised and on time. I honestly don't believe I could have gotten any better service from any other company. I was so satisfied with the professional service that they provided that I will always consider Ship Smart first in the future for any of my shipping needs. Glenn Giese, Laughlin, Nevada.Glenn GieseGlenn Giese ★★★★★ Great Packing JobVery good pricePunctual on pickup and deliveryWould recommendPhilip CutronePhilip Cutrone ★★★★★ My husband and I had to plan a last minute relocation from Pennsylvania to Minnesota. Ship Smart Inc was able to accommodate our tight schedule and made the entire experience of moving stress free and convenient. All my telephone and email interactions with Ship Smart representatives were pleasant and professional. Our furniture and personal belongings were picked up and wrapped in the most efficient and organized manner. I was extremely impressed with the movers and how quickly and seamlessly they loaded everything onto their truck.Overall a great experience! Thank you, Ship Smart Inc!Diana MinsterDiana Minster ★★★★★ I used Ship Smart to transport my belongings from Boston, MA to Los Angeles, CA. The personnel courteous and attentive to my questions and needs at every step in the process. The pricing of the shipping was also very fair and my belongings arrived in immaculate condition. If I need to move again, Ship Smart will be the first people I contact!Alex SiegelAlex Siegel ★★★★★ I had a great experience with Ship Smart. I moved from Ohio to Oregon and only had a couple hundred pounds worth of stuff (no furniture) to move. They quoted me a very reasonable price, and was charged more or less that exact amount. My stuff arrived within 4 weeks, as I was told it would and everything was packed extremely well. Nothing was broken or damaged. I would definitely recommend this company, and might use them again in the future.Melissa FrenchMelissa French ★★★★★ I had a great experience with Ship Smart. I moved from Ohio to Oregon and only had a couple hundred pounds worth of stuff (no furniture) to move. They quoted me a very reasonable price, and was charged more or less that exact amount. My stuff arrived within 4 weeks, as I was told it would and everything was packed extremely well. Nothing was broken or damaged. I would definitely recommend this company, and might use them again in the future.Melissa FrenchMelissa French ★★★★★ Ship Smart is a terrific company to work with! I highly recommend them and will definitely use their service again in the future if needed. I had a piece of furniture shipped, which arrived quickly and undamaged. Furthermore, their staff was friendly and helpful. If you need furniture shipped, choose Ship Smart!durand001durand001 ★★★★★ I had excellent experience using Ship Smart Inc as I had collectible furniture shipped from California to New York. Pick up and delivery by the staff of Ship Smart was extremely professional and I would use them again and their pricing was competive to the other companies that I checked into.Rudy AguileraRudy Aguilera ★★★★★ Ship Smart was a great alternative to other typical moving companies. Their representatives showed up on time, were courteous and polite. They also were knowledgeable about wrapping our furniture to avoid damage and showed true concern and respect for our valuables. I can highly recommend them!Judy AdamsJudy Adams ★★★★★ Ship Smart was a great alternative to other typical moving companies. Their representatives showed up on time, were courteous and polite. They also were knowledgeable about wrapping our furniture to avoid damage and showed true concern and respect for our valuables. I can highly recommend them!Judy AdamsJudy Adams ★★★★★ Ship Smart made my move a crossed the county completely worry free. The price was much more affordable for my small move compared to other companies. Each time I called Ship Smart I was treated with respect and exceptional customer service. My belongings arrived in perfect condition and the movers were very friendly and respectful. I would recommend Ship Smart to anyone looking for a stress free move. Thank You Ship Smart!Christina OndrozeckChristina Ondrozeck ★★★★★ Moving my furniture across the country was the easiest part of moving myself across the country. Ship Smart had excellent customer service — they were a pleasure to communicate with and contracted the most professional, friendly movers you could imagine. My shipment arrived ahead of schedule and within a matters of hours it felt like my new apartment had furnished itself. Beautiful experience all around!Jennifer GreenJennifer Green ★★★★★ I hired smart ship to assist me in an international move. It was a struggle to find a reputable company to handle a small package move. My items needed to arrive on a specific time frame to be picked up by an international mover and clear customs. Samantha at Smart Ship made the paperwork easy and I felt well informed about what I was signing,Robert and Christian handled my move and the movers were professional very nice and well informed. The items arrived in very an organized manner as commented by the customs broker. Overall the entire process was really easy an I felt reassured by the knowledge and professionalism of the team. This was a great experience and I recommend this firm to anyone looking for a mover who specializes in small moves. the overall price was affordable in comparison to the larger firms.IIPE Executive ResearchIIPE Executive Research ★★★★★ After my father passed away, I needed to transport several large but fragile pieces of antique furniture from Washington State to Illinois. Bekins Moving Vans referred me to Ship Smart Inc as the best solution to my shipping needs, and were they ever right! I got a great quote over the phone, had documents emailed to me right away, and had the whole process in motion in a matter of hours. The people who showed up to pick the furniture up were extremely professional and careful with how they handled the pieces; I was apprised of the status of the shipment all along its route, and given a selection of delivery times/dates. Everything arrived in perfect condition, delivered into my garage on neatly wrapped pallets. I encountered friendly, helpful professionals from start to finish. Can't recommend them enough!Melodie StarkeyMelodie Starkey ★★★★★ This was the first time I have used a shipper for household goods other than entire household moves. ShipSmart was recommended to me by a major shipper and proved to be a very good choice. I was impressed with both the pickup the delivery. Both activities were done efficiently. The shipment arrived at its' destination in good shape. No problems on either end. I would recommend to others and use ShipSmart again.Alice CollierAlice Collier ★★★★★ This was the first time I had used a shipper and chose ShipSmart based on reviews and price. I was NOT disappointed. They treated the furniture with great care as if it was their OWN. I was extremely impressed with their pick-up and delivery. Everything arrived in great shape. I could not be more pleased. Next time...FOR SURE.EDWARD AXELRADEDWARD AXELRAD ★★★★★ We had family inheritance items in Colorado to ship to the East Coast. Ship Smart was recommended by a moving company because the shipment was small. From my first phone call for information to a follow-up survey, I was very happy with the service I received from Ship Smart. Conversations were friendly and professional. Pick up was on schedule and the man, very polite. When the highly unusual happened and the warehouse holding the shipment went up in flames, I was contacted by Joslin who made herself available throughout the difficult waiting period. Amazingly, our things were untouched and have safely arrived! I would recommend Ship Smart without reservation.Donna NeilsonDonna Neilson ★★★★★ We had family inheritance items in Colorado to ship to the East Coast. Ship Smart was recommended by a moving company because the shipment was small. From my first phone call for information to a follow-up survey, I was very happy with the service I received from Ship Smart. Conversations were friendly and professional. Pick up was on schedule and the man, very polite. When the highly unusual happened and the warehouse holding the shipment went up in flames, I was contacted by Joslin who made herself available throughout the difficult waiting period. Amazingly, our things were untouched and have safely arrived! I would recommend Ship Smart without reservation.Donna NeilsonDonna Neilson ★★★★★ Ship Smart was a great asset to me this winter. After 17 years with my company, it became my job to close it and then clear our 27 years of publications, correspondence and board meeting minutes. Ship Smart transported these records to their permanent home so they can be part of a research base/ case histories. The local pick up was clean and efficient and your delivery was above what they expected, in terms of willingness to place our records where they wanted them. Your service made the end of an unpleasant task a good event. and, you worked within my limited budget. Thanks again.Cherrie W.Cherrie W. ★★★★★ I recently moved from Phoenix to the Seattle area and I needed about 13 large Totes forwarded from Phoenix to Washington. I contacted Several moving companies and I was either given a high quote or I was told my shipment was too small for them to ship. I was referred to Ship Smart Inc. I was given a reasonable quote,, all my questions were answered quickly, so I hired them. I was very happy with the outcome of my move, my items were received on time, as promised, my quote had no hidden fees and my items were undamaged and in great condition, everyone I was in contact with during this move was polite and friendly, they all provided quality service. I would highly recommend Ship Smart for this type of move.Murphy MabryMurphy Mabry ★★★★★ A time constraint situation faced a family member for moving out of state. Ship Smart Inc. provided excellent service to make this happen in minimum time. They handled real-time changes in requirements quickly and efficiently. Always assuring me that it was no problem. They explained everything so my expectations were not only met but totally exceeded. The scheduler was helpful and reassuring during this most stressful time and the packers handled everything like it was their personal items. The shipment arrived and was delivered as promised with no problems. When I have another situation requiring a like move, Ship Smart Inc., is my go to company.Jim GJim G ★★★★★ A time constraint situation faced a family member for moving out of state. Ship Smart Inc. provided excellent service to make this happen in minimum time. They handled real-time changes in requirements quickly and efficiently. Always assuring me that it was no problem. They explained everything so my expectations were not only met but totally exceeded. The scheduler was helpful and reassuring during this most stressful time and the packers handled everything like it was their personal items. The shipment arrived and was delivered as promised with no problems. When I have another situation requiring a like move, Ship Smart Inc., is my go to company.Jim GJim G ★★★★★ Our parents had a precious grandfather clock, handmade in Canada, and recently became part of an inheritance for our son in Ohio. ShipSmart made this all happen so easily with the upfront planning to ship across the border, reasonable costs, and the packaging and care were amazing. The clock arrived in absolutely PERFECT condition at the time arranged. There was nothing they could have done better. I would use them again without hesitation.Ron ZRon Z ★★★★★ Our parents had a precious grandfather clock, handmade in Canada, and recently became part of an inheritance for our son in Ohio. ShipSmart made this all happen so easily with the upfront planning to ship across the border, reasonable costs, and the packaging and care were amazing. The clock arrived in absolutely PERFECT condition at the time arranged. There was nothing they could have done better. I would use them again without hesitation.Ron ZRon Z ★★★★★ Used ShipSmart to move cross country. Perfect for anyone who maybe doesn't have much stuff and doesn't want to move themselves. They cleared out our apartment and delivered to our new home just a couple weeks later. Everything was packaged very secure and custom crates were built around everything! Awesome service at a very fair price!Andy WolfeAndy Wolfe ★★★★★ The Ship Smart staff were friendly and professional. The took the stress out of my having to move my one bedroom apartment cross country. I was able to set up pick up and drop off times and dates. My things arrived perfect, not one thing was broken. I'm so pleased with my experience. I would refer Ship Smart to anyone.Dionne DavisDionne Davis ★★★★★ Ship Smart promised a delivery date which was my key issue as I was moving my frail parents from PA to CA. They delivered exactly as promised and everything arrived in good shape. The competitor couldn't promise any delivery date so I chose Ship Smart. Prices were competitive and delivery team courteous. Thanks!Sally Jewett-BrocatoSally Jewett-Brocato ★★★★★ My furniture was packed to perfection. Best way to ship items that are too small or weigh too little for a big mover. The items arrived in perfect condition and the staff was pleasant and courteous. I would ship with Ship Smart again.cal595cal595 ★★★★★ I found Ship Smart on the internet, to have two items shipped from ME to CA. When Ship Smart failed to call me and let me know when they would pick up the items, I called them. They immediately got on it, packed and shipped the two items, and the furniture arrived on time, without a scratch. I was very impressed with their service. The gentleman who delivered was only supposed to drop off the furniture curbside, but went the extra mile and placed the items in my garage at no charge. Was extremely satisfied with this service. Wouldn't hesitate to use it again.Elaine Roberts MusserElaine Roberts Musser ★★★★★ Hi, These guys are great. Every time I called for help, they were always available, I talked to a real person and they always knew the answer! I checked around for prices and they were the lowest price. They picked up and delivered right on time. The pickup crew was nice and they did a great job packing my stuff so nothing was damaged. Overall, this is a great company to use, Highly suggested!Elie SuaresElie Suares ★★★★★ I had some antiques that I wanted to move from California to Boston. I heard some good things about Shipsmart so went with them. I had a very good and seamless experience. Customer Service was responsive. The movers arrived on time to wrap the items and they arrived in perfect condition (also on time). I would use them again.Bridget GleasonBridget Gleason ★★★★★ Ship Smart was recommended to me by a friend when I was planning a move from NC to CA. I called them up and was immediately blown away at their customer service. They won me over as a customer, and were very informative, continually, throughout the whole move process.The incredible way in which they packed and palletized everything meticulously was simply amazing when my entire life's belongings arrived, and arrived on time.I will never hesitate to use Ship Smart again if ever (hopefully not) I have to move again.Chris PadgettChris Padgett ★★★★★ I recently used Ship Smart to bring a room's worth of furniture from FL to NY. It was too small a load for a large shipper, but too large, and too long a distance for me to do any other way. The Ship Smart folks, both pick up and delivery, and my "office " contact were excellent. Everything came well-packed, and undamaged and in the time frame agreed upon. My only "issue" was that the actual cost was about $1000 over the quote, but that was due to the fact that I did not have exact dimensions/weight. When all is said and done, I would use them again with confidence.Kathryn GodleyKathryn Godley ★★★★★ I recently relocated to Arizona from Texas and needed to move a fair amount of stuff, but not enough to be cost efficient to utilize a moving company. I contacted a moving company that I used previously and they recommended Ship Smart. It is important to note that they are not a moving company but a shipping company as the process is entirely different. Since I was fairly flexible on my pick up date and completely flexible on my delivery date-- it was a wonderful resource. Dealing with the main office was easy and the quote they provided was reasonable. The actual invoice was greater than the quote but that was because I had underestimated how much I was actually moving. When the Texas Team picked up the items -- they were so nice and accommodating and were not flustered at all by the extra items. They were professional and really great to work with. It was a hot day in the summer and they were had to go up and down several flights of stairs-- however it was not a problem for them. They were really wonderful to work with.They packed up the boxes in a professional crate and sealed it with care. The items were received in perfect condition and the driver was able to place the crates in the garage. I was quoted a time frame which was fine since I was not in a hurry to get the items. Again this is a freight company and if you need the items unloaded, unpacked and delivered by a certain time-- perhaps this is not the company for you. I was pleasantly surprised and pleased to receive my items a few weeks ahead of schedule.Ship Smart provided a great service and I can't speak for others-- but I would for sure use them again.Rachel WallachRachel Wallach ★★★★★ Shipsmart promptly provided their competitive quote to move a family teak buffet from San Diego to Michigan. Their price was significantly cheaper than multiple other major moving company quotes. Once I received the buffet I was amazed how well the item was custom foam packed within the custom made carton. It was fantastically packed (way above my expectations!!) and arrived on schedule without any damage. It was packed as if the item was their own. My expectations were exceeded! I would definitely use them again!Robert CaswellRobert Caswell ★★★★★ Ship Smart was just what I was looking for to move several items of furniture from Texas to Georgia. The amount of furniture was not enough to use a moving company so this was a great, affordable option. They were very professional in every step of the way. I thought they were fairly priced and made it very easy for me. The guys that I used for unpacking told me they had never seen anything packed so well! They were extremely impressed which gave me even more confidence in the great job that Ship Smart performed.Melinda StevensonMelinda Stevenson ★★★★★ I was concerned about getting our personal belongings from Georgia to Oregon. Ship Smart was referred to me by a major mover. Would this move be affordable? Well, Ship Smart estimate ( which was the final price) made this move possible. They said it could take 2-3 weeks to receive our shipment. To my surprise I received a call 8 days later to arrange to deliver our shipment in the morning. This move could not have gone smoother. Thank you Ship SmartDiane ScottalineDiane Scottaline ★★★★★ Could not be more pleased with the service we received from Ship Smart. We had 125 year old Grandfather Clock shipped from CA to NC and we were blown away by the quality and care that was taken to assure it would arrive safely. All of the staff we dealt with from the initial phone call to the delivery driver were wonderful!shondra lenzshondra lenz ★★★★★ The entire team at Ship Smart are consummate professionals who really understand the moving business and provide stellar customer service. We had an international move from Vancouver to Los Angeles, which can be daunting and stressful. We decided to work with Ship Smart because they were the most professional explaining the process, were able to provide expert advice on the logistics, and had competitive pricing. We were not disappointed. They were very clear about the paperwork we needed to fill out, handheld us through the process, were on top of scheduling and showed up on time both for pickup and delivery. Best of all, the entire staff—from the back office folks to the guys on the trucks—were extraordinarily organized, polite and knowledgable. Our belongings arrived on time and in perfect shape. We recommend Ship Smart wholeheartedly!Amber BezahlerAmber Bezahler ★★★★★ The entire team at Ship Smart are consummate professionals who really understand the moving business and provide stellar customer service. We had an international move from Vancouver to Los Angeles, which can be daunting and stressful. We decided to work with Ship Smart because they were the most professional explaining the process, were able to provide expert advice on the logistics, and had competitive pricing. We were not disappointed. They were very clear about the paperwork we needed to fill out, handheld us through the process, were on top of scheduling and showed up on time both for pickup and delivery. Best of all, the entire staff—from the back office folks to the guys on the trucks—were extraordinarily organized, polite and knowledgable. Our belongings arrived on time and in perfect shape. We recommend Ship Smart wholeheartedly!Amber BezahlerAmber Bezahler ★★★★★ Rockin SERVICE, timely, with a get it DONE attitude. Ship Smart FAR surpassed my expectations providing stellar service through the entire process. The Scary GuyThe Scary GuyThe Scary Guy ★★★★★ We learned of Ship Smart from one of the major movers who suggested them for small load moves. The service was nothing less than exceptional. Having moved over 9 time, this service was by far the best. The Connecticut local packer did the best job protecting and boxing we have ever seen, Everything that Ship Smart said would happen happened exactly as the described. Inquiries were answered immediately. The local delivery service was courteous, helpful, and made sure the pallets were where we wanted them.Most importantly, we had zero damage on anything.Highly recommended!!Peter FantlPeter Fantl ★★★★★ We have used Ship Smart 3 times moving long distance and everything arrived in good condition. The pick up, packaging and delivery went very smooth. We would use them again.jerry coonjerry coon ★★★★★ Shipsmart accommodated a very complex move situation for me with 3+ parties. Their diligence and communication was excellent throughout the process and they were incredibly patient with changes. Kudos!Edward HubbardEdward Hubbard ★★★★★ Small shipment, regular van lines gave me two to four week window plus standard fees plus packing fees. ShipSmart picked up my self-packed clothes and household goods, and they packed my two bicycles in separate custom cartons. Actual weight was close to their estimate based on my input, and fee was reasonable and much cheaper and safer than my renting a U-Haul and dealing with a trailer. From NoCal to SoCal took a week, got a call for next day delivery between 10-2 PM; driver called at 11:30 am, said he'd be there in an hour. I went outside after 50 minutes and he was turning the corner. Delivered right to my back door as promised. All goods shrink-wrapped on two pallets. I unloaded everything off the pallets and he took them away. Easy and on time and nothing broken or missing. Can't get any better than that. I intend to use them for my return trip.David GuerlandDavid Guerland ★★★★★ Small shipment, regular van lines gave me two to four week window plus standard fees plus packing fees. ShipSmart picked up my self-packed clothes and household goods, and they packed my two bicycles in separate custom cartons. Actual weight was close to their estimate based on my input, and fee was reasonable and much cheaper and safer than my renting a U-Haul and dealing with a trailer. From NoCal to SoCal took a week, got a call for next day delivery between 10-2 PM; driver called at 11:30 am, said he'd be there in an hour. I went outside after 50 minutes and he was turning the corner. Delivered right to my back door as promised. All goods shrink-wrapped on two pallets. I unloaded everything off the pallets and he took them away. Easy and on time and nothing broken or missing. Can't get any better than that. I intend to use them for my return trip.David GuerlandDavid Guerland ★★★★★ An excellent alternative if you have a load too large to move yourself but too small to qualify for a regular moving company. I had 10 boxes of valuable antiques, a marble top table and a grandfather clock that needed to be moved from Florida to Arizona. North American Van Lines turned me on to Ship Smart. Their local agent was prompt and courteous and the pick-up went smoothly. They crated the grandfather clock and table very well. They scheduled a delivery concurrent with my needs and the delivery was made with no damage or breakage. I could not have been more pleased with the service provided by Ship Smart.Frank KrivitzFrank Krivitz ★★★★★ An excellent alternative if you have a load too large to move yourself but too small to qualify for a regular moving company. I had 10 boxes of valuable antiques, a marble top table and a grandfather clock that needed to be moved from Florida to Arizona. North American Van Lines turned me on to Ship Smart. Their local agent was prompt and courteous and the pick-up went smoothly. They crated the grandfather clock and table very well. They scheduled a delivery concurrent with my needs and the delivery was made with no damage or breakage. I could not have been more pleased with the service provided by Ship Smart.Frank KrivitzFrank Krivitz ★★★★★ I was recently out on the East Coast and had to make a quick decision on some family heirlooms. Our mover is Salt Lake City recommended Ship Smart. I called and on very short notice they arranged pickup exactly when I needed. Customer service was very helpful and the packing was very professional. They consolidated a large chair, lamps, pictures, and other fragile items into one shipping crate. Delivery was in exactly the time they quoted and delivery was very flexible. Everything arrived in perfect condition. I was very happy with the entire experience.Rob BeckerRob Becker ★★★★★ I was recently out on the East Coast and had to make a quick decision on some family heirlooms. Our mover is Salt Lake City recommended Ship Smart. I called and on very short notice they arranged pickup exactly when I needed. Customer service was very helpful and the packing was very professional. They consolidated a large chair, lamps, pictures, and other fragile items into one shipping crate. Delivery was in exactly the time they quoted and delivery was very flexible. Everything arrived in perfect condition. I was very happy with the entire experience.Rob BeckerRob Becker ★★★★★ These guys did a great job with a shipment we needed help with! Thanks for all the help!Brandon MeliaBrandon Melia ★★★★★ These guys did a great job with a shipment we needed help with! Thanks for all the help!Brandon MeliaBrandon Melia ★★★★★ Great experience with Ship Smart!Hannah WeatheringtonHannah Weatherington ★★★★★ Great experience with Ship Smart!Hannah WeatheringtonHannah Weatherington ★★★★★ I used this service to transport an antique brass bed from California to Maryland. I spoke with Samantha and she was the consummate professional. She ensured the pickup from my elderly relative would be smooth and easy. She handled the transaction quickly and both the pickup and delivery was on time!I know I'll have to transport more items in the future, and I know what company will be doing that shipping for me. Thanks!Mike RichardsonMike Richardson ★★★★★ I used this service to transport an antique brass bed from California to Maryland. I spoke with Samantha and she was the consummate professional. She ensured the pickup from my elderly relative would be smooth and easy. She handled the transaction quickly and both the pickup and delivery was on time!I know I'll have to transport more items in the future, and I know what company will be doing that shipping for me. Thanks!Mike RichardsonMike Richardson ★★★★★ I had a great experience with Ship Smart during my recent small move. I was very nervous about how my belongings would be handled and if they would be delivered on time. Ship Smart surpassed all my expectations! The packers and movers arrived on time and handled my furniture and boxes with care. I was always able to reach a customer service representative with questions and felt very at ease during the entire moving process. Ship Smart also quoted me at a very affordable price which helped make my move much easier. I will definitely use Ship Smart for my next move - keep up the good work!Laila EljiziLaila Eljizi ★★★★★ I had a great experience with Ship Smart during my recent small move. I was very nervous about how my belongings would be handled and if they would be delivered on time. Ship Smart surpassed all my expectations! The packers and movers arrived on time and handled my furniture and boxes with care. I was always able to reach a customer service representative with questions and felt very at ease during the entire moving process. Ship Smart also quoted me at a very affordable price which helped make my move much easier. I will definitely use Ship Smart for my next move - keep up the good work!Laila EljiziLaila Eljizi ★★★★★ If Fabulous were a choice, I would choose that! I have shipped valuable family furniture twice through Ship Smart. Nothing was ever lost or delayed. They are a company that can be totally trusted top to bottom!!Sandra GravleeSandra Gravlee ★★★★★ If Fabulous were a choice, I would choose that! I have shipped valuable family furniture twice through Ship Smart. Nothing was ever lost or delayed. They are a company that can be totally trusted top to bottom!!Sandra GravleeSandra Gravlee ★★★★★ The entire experience surprised my skeptical self! The office staff was very helpful in explaining the entire process. The pick up truck came late, but kept me apprised via cell phone on their progress to my location. The delivery guy was terrific and all my belongings arrived in perfect condition. I was amazed how securely my antique bench had been packed. I had a short window when I wanted the items delivered and although they don't guarantee a delivery date, they got the shipping done well within the desired time. Overall, I was very pleasantly surprised how easy the whole thing was!Ilene TanenIlene Tanen ★★★★★ The entire experience surprised my skeptical self! The office staff was very helpful in explaining the entire process. The pick up truck came late, but kept me apprised via cell phone on their progress to my location. The delivery guy was terrific and all my belongings arrived in perfect condition. I was amazed how securely my antique bench had been packed. I had a short window when I wanted the items delivered and although they don't guarantee a delivery date, they got the shipping done well within the desired time. Overall, I was very pleasantly surprised how easy the whole thing was!Ilene TanenIlene Tanen ★★★★★ Ship Smart Employees were very helpful and careful with the shipment I needed sent out of State. They were right on time with pick up and delivery. Everything arrived in good condition. I plan on using them in the future as needed.Nancy JaastadNancy Jaastad ★★★★★ Ship Smart Employees were very helpful and careful with the shipment I needed sent out of State. They were right on time with pick up and delivery. Everything arrived in good condition. I plan on using them in the future as needed.Nancy JaastadNancy Jaastad ★★★★★ When my elderly aunt died recently I had ShipSmart ship a family heirloom and some beautiful paintings from Florida to Colorado. Everything arrived quickly. It was expertly packed, delivered on time, and in perfect condition. It was great and I will use them anytime.Liz PhillipsLiz Phillips ★★★★★ When my elderly aunt died recently I had ShipSmart ship a family heirloom and some beautiful paintings from Florida to Colorado. Everything arrived quickly. It was expertly packed, delivered on time, and in perfect condition. It was great and I will use them anytime.Liz PhillipsLiz Phillips ★★★★★ I recently used Shipsmart for nine huge paintings I had to ship across country from NYC to Austin TX. You can't beat this service. I really did not have time to build a crate this large. They really made it easy. They picked the work up at my studio, packed it safely in cardboard to get it to the crating service. Crated it up beautifully. This was a large 350+ lbs grate! The work was shipped safely across the country in a really good time. They also provided insurance on art work, which a lot of shippers are reluctant to do. Service was personal and friendly. I talked to people on the phone instead of emails.Matt StraubMatt Straub ★★★★★ I recently used Shipsmart for nine huge paintings I had to ship across country from NYC to Austin TX. You can't beat this service. I really did not have time to build a crate this large. They really made it easy. They picked the work up at my studio, packed it safely in cardboard to get it to the crating service. Crated it up beautifully. This was a large 350+ lbs grate! The work was shipped safely across the country in a really good time. They also provided insurance on art work, which a lot of shippers are reluctant to do. Service was personal and friendly. I talked to people on the phone instead of emails.Matt StraubMatt Straub ★★★★★ Moved by daughter back from college. Everything was perfect, could not believe not one thing broken or scratched. Picked up on time, professional all the way. Could not have been happier with the service.Victoria SelbyVictoria Selby ★★★★★ Moved by daughter back from college. Everything was perfect, could not believe not one thing broken or scratched. Picked up on time, professional all the way. Could not have been happier with the service.Victoria SelbyVictoria Selby ★★★★★ I have used Ship Smart several times with great results. Never late and always on time.Ship Smart is now our small shipment carrierJohn O'GradyJohn O'Grady ★★★★★ I have used Ship Smart several times with great results. Never late and always on time.Ship Smart is now our small shipment carrierJohn O'GradyJohn O'Gradyjs_loader

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