4.5 Stars Rating (728 reviews)

Testimonials and Reviews

Trustpilot Reviews

September 27, 2019
Great service and everything was… Great service and everything was wrapped well and nothing was broken. Their estimate was much higher than expected.
Stephanie
September 24, 2019
A great experience A great experience - highly recommend!
Sherry
September 20, 2019
Efficient operation Efficient operation, good outcome. Antique chest arrivedin great shape!
Ann
September 20, 2019
ShipSmart did an outstanding jymoving… ShipSmart did an outstanding jymoving furniture from Wisconsin to a granddaughter’ ‘s apartment in Boston.The initial packing was done efficiently and when promised as was the delivery. The delivery group even set her bed up for her.Everything was delivered in perfect condition. I would recommend them unconditionally. I’m a satisfied customer.
Carol
September 20, 2019
Move was almost effortless Move was almost effortless.Ship Smart performed flawlessly.
Richard
September 18, 2019
Marble Game Table and Chairs I needed to have a marble game table and chairs shipped from New Jersey to Texas. I was referred to ShipSmart by a moving company who frankly told me that it was too small a job for them and recommended ShipSmart. I contacted them and was able to talk to a "live person" and got a quote on the phone. The packing crew arrived at my sister's house in New Jersey on time and carefully packed the items in crates and boxes. We were given an estimated date for delivery with the assurance that they would contact me with an exact delivery time. I was very pleased when they called several days prior to the original date to deliver the items. They carefully unloaded and unpacked the items and inspected for damage (there was none). I am very pleased with the service I received from ShipSmart.
Karen Crawford
September 18, 2019
They saved my day! I decided to have an estate sale to eliminate the moving expenses of moving from Missouri to Calif. There were certain items I really wanted to keep though. After calling moving companies and finding out I didn’t have enough for them and also calling UPS to ship boxes but they couldn’t move my antique bed frame, I discovered Ship Smart. This company far exceeded my expectation in cost but most importantly, every person I spoke with from my initial call,the men that came to pick up my stuff and the people I spoke with to confirm shipping were so helpful and personable! The items arrived within 2 weeks. Excellent company that allowed me to move items I didn’t think I would be able to take.
Carol Hollingsworth
September 17, 2019
The pickup was very organized The pickup was very organized. The shipment arrived in good shape. All of the contacts we made, from pickup to delivery, were very helpful & professional.
Linda
September 17, 2019
items arrived well packed with no… items arrived well packed with no damagefor such a small shipment, it arrived a soon as possible: I think about 2 weeks
joy
September 17, 2019
I was referred by a moving company I was referred by a moving company. They gave me a code for getting a discount before I phoned Ship Smart. The rest went smoothly. Pickup was made. And the bookcase was pickup. What happened went good. But the truck when backing struck a rain gutter. There was slight damage. This was not agreed by the driver. Since then the rain gutter has be repaired. I would use Ship Smart again if I ship a large item.
Ronald Belnap
September 17, 2019
customer service very attentive customer service very attentive , responded quickly and helped me with my needs and questions- had many as I was worried about delivery time conflicting with a vacation we had plannedThe packing (we had an antique dining set shipped from Ohio to the mountains in CO) was top notch. I had bought insurance against damage or loss but really didn't need as it was packed so well- one little tear in the outside of one box but there was no damage to the content. I would highly recommend Ship Smart
Carol
September 16, 2019
Excellent service Excellent service. Pick up was on time and efficient. Delivery was on time and delivery men spent extra time setting up our SleepSmart mattress system and making it work.
Pam
September 16, 2019
Outstanding Outstanding. Excellent communication and above board job of packaging.
customerJoyce davis
September 16, 2019
Friendly, efficient and dependable movers The movers were very nice and helpful. The shipment took longer than expected to arrive but the office kept in constant contact with me. Other than the late arrival, great service.
Alexandra
September 11, 2019
Excellent Excellent. Customer Service is old school and appreciated.
Jenn/Joan
September 11, 2019
Veey pleased Very pleased from the 1st call to the confirmation of the drlivery.
MD
September 9, 2019
Excellent job Excellent job! Personal care with shipping of family heirlooms made all the difference. I hughly recommend Ship Smart and will definitely use them again when packing and shipping personal items with sentimental value. Really great folks who care about their work.
Deborah
September 4, 2019
The entire shipping process was fast… The entire shipping process was fast and easy. The cost was as expected. I highly recomment ShipSmart.
Belinda
August 28, 2019
Ship Smart was a real lifesaver with cross country move Ship Smart was a real lifesaver with my daughter’s move from Boston to LA. We also had furniture that she needed from our storage unit in Dallas. Ship Smart completed both moves for us without issue. The bids were on target. They were on time for pickup and delivery and everything arrived in perfect condition. Highly recommend Ship Smart!
Karen
August 27, 2019
They were professional and prompt They were professional and prompt
Susan
August 22, 2019
remarkable packaging system for fragile… remarkable packaging system for fragile items. also appreciate the number of times I received communication with regard to all aspects of the shipment from quotations, shipment status and an accurately detailed delivery. thank you for a spectacular service experience
Peter Ricupero
August 22, 2019
Superior service Superior service, reliability & pricing. Start to finish professional service.
John
August 21, 2019
Packets were polite and professional Packets were polite and professional. Delivery arrived in a timely manner and in perfect condition as the packing was amazing!
Christyne
August 21, 2019
They were very thorough and courteous They were very thorough and courteous! The delivery and loading were great and I was very pleased!
Jean
August 21, 2019
Very good experience all around😊 Very good experience all around
Tedee
July 13, 2019
Best customer service I've experienced… Best customer service I've experienced in 40 years of moving! They treat your belongings as if they own them! Respectful, careful, skilled and efficient. Prices are very reasonable for such "white glove" service. Usually shipping to Alaska is exorbitant, but Smart Ship is more reasonably priced than expected. They worked with me on timing and delivered as promised. A joy in our culture today!!!
Cori
July 6, 2019
Exceptional service Exceptional service, more expensive than initially quoted so could've been more transparent about that. So incredibly pleased with the entire process and how easy it was. Furniture was in perfect condition when it arrived.
Sabra
July 5, 2019
Professional on time excellent Professional on time excellent
Judy
July 5, 2019
Prompt scheduling & good customer… Prompt scheduling & good customer service!
Jenny Kang
July 5, 2019
Great service! Everything arrived in perfect condition on 2 palates. Communication throughout the process was great and I was able to schedule delivery at a convenient time.
hsgworld
July 5, 2019
Though expensive was less expensive… Though expensive was less expensive than buying new replacement and was done extremely professional in a timely manner
Bart
July 3, 2019
My experience with Ship Smart was excellent My experience with Ship Smart was outstanding from the movers, delivery crew, to customer service and payment method. The communication on the status of my shipment was what I expected.
Susan
July 1, 2019
Fantastic service Fantastic service! Up front on the cost and delivered as promised, I will use them again for any future moves!
Brian
June 28, 2019
Did a great job at a good price. Did a great job at a good price.
Diane
June 24, 2019
Excellent and reliable Excellent and reliable
Janeen
June 24, 2019
Took care of our small LTL shipment… Took care of our small LTL shipment from Edmond, OK to Hood River, OR.Arrived on time and quicker than expected!Great service and professional people!
Ted
June 14, 2019
The 2 guys that packed the dining room… The 2 guys that packed the dining room set were professional, courteous and funny
Caroline
June 7, 2019
The absolute best The absolute best, from 1st contact to delivery.
Carol
June 7, 2019
Very professional and customer… Very professional and customer oriented. The crating of our furniture was amazing.
Susan Hubley
June 7, 2019
Outstanding! They were fast, efficient and managed to transport heirloom crystal and china from Florida to New York without one item breaking!!
Anthony
June 7, 2019
Ship Smart personnel are excellent Ship Smart personnel were courteous, knowledgeable and prompt. They kept me informed of each stage of the shipment. Best of all, the deliveries to my family were excellent.
Cathleen
June 6, 2019
Everyone from the first phone call… Everyone from the first phone call through the delivery was very professional and courteous. Delivery was very timely. Would definitely use their service again.
Ann
June 6, 2019
The packers did a great job The packers did a great job. No damage.Delivery went smoothly. Great job.
Cliff
June 1, 2019
Professional---Punctual---Very Smooth… Professional---Punctual---Very Smooth ---Delivered and set in place.All was done slightly below estimate. Highly recommended.
Jack
May 31, 2019
I did complete a survey on May 23rd I did complete a survey on May 23rd, as I recall, but happy to do another!Every aspect of moving my great-grandmother's antique bedroom furniture from Minnesota to Michigan went so smoothly.Purchasing the move went well....the scheduling gal was VERY helpful in walking me through the process.I had adequate notice of when the local movers would be at my home and they took great care in getting the furniture ready to ship.I was appraised of when it would leave Minnesota, and when it was en route to Schoolcraft, Michigan.My brother said that notification of its' arrival was well done, and he was pleased with the delivery process.Also, I thought the cost was reasonable!THANK YOU!
Pat
May 31, 2019
Easy to work with and very efficient Easy to work with and very efficient! Pick & delivery was on time!
Jackie
May 30, 2019
Great service! Great service!
John
May 30, 2019
Shipsmart was amazing and so easy to… Shipsmart was amazing and so easy to work with.
Jeanne

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