Testimonials and Reviews

Great service. Great service.

excellent service on phone excellent service on phone. rez were timely. pick up was timely and easily arranged. very friendly folks and delivery made to snowy Illinois without incident. would use them again without hesitation.

Excellent service x 3 Have used Ship Smart 3 times and have been highly satisfied each time.

I was very satisfied with the service… I was very satisfied with the service and results of the shipping we did. It was a little confusing that the pick up was done by another company - I think - although they were great. The price was more, but I understand that the weight was different than estimated. I appreciated it that I could talk with a person, as I found it hard to figure it all out on line - although that was my problem not Ship Smart's. However, I would say that many people shipping may be older, and it is helpful to talk with people in person. Thanks for your hep.

Could not have asked for better… Could not have asked for better service. My grandmother's buffet was packaged up with such with tender loving care, and delivered the same way. Service was timely, and the communication about pickup/delivery times was excellent. The price was quite reasonable, too.

I was a nervous wreck not having had… I was a nervous wreck not having had any prior experience shipping delicate items across the country. I emailed and called my contact person at Ship Smart numerous times (and made a real pain of myself) with questions, concerns, comments and he was always - ALWAYS - kind and understanding. On pickup day I was contacted as promised, the driver & helper arrived on time, carefully moved each box & item, and both were polite, well-informed and funny. They were easy to talk with and made me feel that this company knew what they were doing and was well worth their reviews. I would certainly use them again and I will since a box of China was found that needs to go to the same location from the east coast to the west. Thank you Ship Smart for making this task so easy.

Ship smart was true to their word they… Ship smart was true to their word they gave me a quote they stuck to the quote and delivered my furniture on time, unharmed and unpacked it and set it up in my apartment.

everything went smooth and… everything went smooth and professional. well done

Happy client Simple, on time and courteous. Would use again if the need arises!

Excellent service Excellent service. Pricey shipping but everything arrived cross country intact including a delicate grandfather clock. Not a scratch to be found....

Easy and efficient After a slow start everything went well. The movers were careful and wrapped everything well and the items were delivered in a timely manner.

Excellent service Excellent service. Desk arrived on time and unharmed. Great crew.

I’ll use Ship Smart again! Great customer, packing was very well done and shipped to our door on the expected delivery date.

Great couldn’t be better Great couldn’t be better

Much quicker and easier than I was… Much quicker and easier than I was anticipating. From obtaining a quote to the actual move everything went perfectly. Shipment arrived perfectly. Would happily use again

I will definitely use Shipsmart again I will definitely use Shipsmart again. They communicated clearly, we're faster on delivery than expected and everything arrived intact and undamaged.

I had a great experience with this…great Delivery I had a great experience with this company. I called and then got a prompt response and a reasonable estimate for moving 6 dining room chairs from Florida to Texas. I was updated at each step and my chairs arrived on time and in good condition. The delivery men were courteous and professional. I have recommended this company and would use them again.

Great communications and handling of… Great communications and handling of the shipment. I didn't have a lot to carry across the border. They came, took the things and delivered it on time. Did an excellent job.

just as advertised just as advertised, smooth as silk, thanks for the service. bruce, d.

They were so helpful They were so helpful. The crew they sent to pack up was fantastic. My items arrived in a timely period of time. The crew on the receiving end was also great. Would consider them as a first choice.

Highly recommend Ship Smart Easy online process, fast call to set up details, easy billing and all items arrived safely.

Professional Professional, on time and in touch!

This is a great company to use This is a great company to use. Everyone was very nice and helpful. My antique dresser and furs arrived well packed and on time.

Everything went well except the casters… Everything went well except the casters on the table were broken.

Everything went very smoothly Everything went very smoothly. The estimate matched the final bill. They picked up and delivered on time. There was no damage.

Trustworthy and very responsive Trustworthy and very responsive. I knew at all times where our belongings were. They arrived safely and as promised.

Great service Great service. Timely delivery. Smooth experience from start to finish.

Very positivep Very positiveExcellent customer serviceEveryone I spoke with was pleasant knowledgeable and helpful The furniture arrived in excellent condition, all the way from Michigan to OregonDelivered in a timely manner

All arranged and smoothly picked up… All arranged and smoothly picked up transported and delivered.

Great job Great job. Arrived in reasonable amount of time.

Ship Smart exemplifies Customer Service Ship Smart is all about Customer Service and provides a customized solution to the challenges of transporting goods. I sought their services to move 2 pallets of estate items from Michigan to California. They coordinated with the pick up point, custom wrapped and protected my property, and arranged transport. My items arrived in perfect condition, and I was told when to expect the delivery. Small moves are tough to manage. The Ship Smart Team simplified the challenge, and their 'one face to the customer' kept me informed along the way. Thank you, Ship Smart Team.

Wow! Wow! Great job on the packing and shipping. I just unwrapped and my garage is filled with all manner of packing materials and protection for my shipped dining chairs. Protected from damage is an understatement! Not a scratch on any of them. Thank you.

I highly recommend Ship Smart I highly recommend Ship Smart. My precious items were packed with such love and care and arrived to me cross country in perfect condition. I am more than pleased.

my item was picked up next day after… my item was picked up next day after order. Shipping was timely and item was very securely wrapped!

Pick-up and delivery went very smooth Pick-up and delivery went very smooth, would definitely use again.

We were pleased with the professional… We were pleased with the professional packing of the fragile items. The items were delivered in a timely mannered the Delivery team wascourteous and professional . all of the items were in good condition.

Ship Smart is the way to go..Easy to… Ship Smart is the way to go..Easy to work with and out prices their competition..

Professional service Professional service, everyone from agent who helped with the shipment from the original order to pick up and delivery.Helpful, friendly and courteous service, this is our second time using this service and will use they again. Crating and packaging of the furniture was outstanding.

Very satisfied with your service. Very satisfied with your service.

Ship Smart did a great job moving my… Ship Smart did a great job moving my things from a storage locker in Wisconsin and packing them on pallets that were delivered safely out to Washington state on time. I highly recommend Ship Smart for getting your move done right.

Shipsmart was professional from… Shipsmart was professional from beginning to end and my shipment came through great.

Ship Smart performed and coordinated… Ship Smart performed and coordinated with us as they indicated they would.

Antique 7’ Hall Coat Tree - delivered in excellent condition. My piece of furniture was in my family for 3 generations. It was a seven foot hall coat tree. It was packed and delivered with great care. The staff (from the person who gave me the quote to the men who delivered the piece) were responsive, knowledgeable and attentive. I am very pleased with ShipSmart.

Excellence from start to finish! Excellence from start to finish!

Great communication. Great communication.Awesome service.My grandma's antique desk was well packed and delivered with no problems.

Excellent!! Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.

Absolutely the best! Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!

Great service Great service