Testimonials and Reviews

An excellent overall experience with Ship Smart Following my father's recent death we had four largish paintings shipped cross country using Ship Smart. The whole operation was professional beginning with the original price estimate, pickup at the address in Virginia, expert packaging to assure safe transit, and ending in California with the final delivery which was well coordinated by the carrier as to timing. Pricing was fair and frankly less than I had originally anticipated.

This was one of the best experiences… This was one of the best experiences we've had in over 45 years of moving around. ShipSmart helped when I didn't know where to turn for moving 10 boxes across the country. Everyone we dealt with - on the phone, on pick-up, and on delivery were outstanding. Highly professional and efficient.

I was taking care of an estate and had… I was taking care of an estate and had to ship items to Pasadena, Brooklyn and Sarasota. Everything that I was told would happen did. They showed up on time, packed all the items and everything was delivered perfectly. I priced other moving firms and they were the most reasonable ...... the cherry on the top. I would not hesitate to use them again if needed.

Would recommend! Was communication breakdown at the beginning which was partially my fault as well but they did everything to fix it. Felt like it was a great price for the service and was very easy to setup.

Hiring Ship Smart to ship my heirlooms… Hiring Ship Smart to ship my heirlooms was my best option by far. I looked into larger carriers and was informed about Ship Smart. They were very professional, quick to respond to my questions and a quote, and the shipment was packed very well. The crate was professional constructed with no damage during its shipment. Very pleased with Ship Smart and would recommend to anyone who is interested in shipping heirlooms across the country.

Order shipped and arrived in a timely… Order shipped and arrived in a timely manner. Deelivery people were very helpful

Working with ShipSmart was a great… Working with ShipSmart was a great experience from start to finish. I particularly appreciated how they kept me informed each step of the way. The local delivery people on each end of the trip were courteous and professional. Would highly recommend them!

Shipment with Ship Smart The gentlemen that loaded our shipment in Bradenton, Fl could not have been any better. I was military 22 years a lot of shipping nothing to equal the service at pickup. The gentleman that delivered here in New York was the best I have ever had handle our goods all by himself he unloaded and placed the boxes where I wanted them. Highly recommended on both ends. Garry Burnell

Great Great and very nice customer service people

Great customer service Great customer service, competitive prices.

I used this service to ship family… I used this service to ship family heirlooms across the United States after the death of a relative. I am very pleased that the items arrived without any problems whatsoever. Everything was securely packed to ensure nothing was damaged.

They did a great job packing everything… They did a great job packing everything together and putting it all on pallets built so nothing could get lost or stolen never seen such a great way of packing

Excellent overall but some difficulty… Excellent overall but some difficulty in getting final information (delivery date, and final expense)

Glad I chose ShipSmart over two lower bids! I chose ShipSmart over two less expensive bids due to reviews. And I could not be more pleased. Money well-spent. A custom-made desk was shipped across country to my daughter/son-in-law and arrived right on schedule (6 days).I chose the “white-glove” option and it was packed well, unpacked & set-up with what my daughter described as over-the-top-stunning-customer-service. If I ever have to ship anything like this again, ShipSmart will have my business.

Libby Gamble great service as always!

The movers were pleasant and efficient The movers were pleasant and efficient. Professional in order of loading the truck. Would use them again.

Great service from first phone call Great service from first phone call, to pick up to delivery. Very pleased.

I would recommend Ship Smart for… I would recommend Ship Smart for shipping precious items. Communication was very good. Things were packed extremely well. Overall very good experience.

Truthfully they were very professional Truthfully they were very professional, on time accurate and reasonable pricing for Nor Cal to So Cal.

Very affordable & good service Very affordable & good service. Would use again

A Wonderful Company The packers were not only professional, but they helped me organize the shipment. The delivery, so I am told, was equally as professional. I would not hesitate to use Ship-Smart for my next coast-to-coast shipment.

Very quick and reliable service Very quick and reliable service

Great service from start to finish Great service from start to finish! I Recommend them for oversized artwork to be shipped.

Great service Great service. Friendly and helpful. Will definitely use again. Thank you!

Booking was easy Booking was easy. Due to a personal emergency we had to re-schedule which was NO problem.The couple who picked up our boxes was friendly, professional and assisted us when I needed my mother's fragile china sent to a separate address. The delivery to CA was timely, the one to DC took a lot longer than anticipated but the china arrived in perfect condition

Took good care of our item and… Took good care of our item and delivered it promptly

I was extremely happy with Smart ship I was extremely happy with Smart ship - the cost was greater than I expected but they picked up my items & did break a roller on a bureau but it was repaired when it reached the other end. I was not expecting that. My items were delivered safely with 1 hope chest mishap but I should be able to repair it on my own. Over all they were very professional and accommodating - I will definitely use them again!

Excellent experience Packing was very good - everything packed on pallets and wrapped in heavy, protective plastic. Pick-up and delivery were timely - received goods in one week (DC to Saint Louis). Pricing was transparent - actual price was higher than original quotation but due to our having more shipping weight so fair and understandable. Our experience was excellent and would do it again.

professional moving experience Professional and accurate information from representative on the phone. Furniture delivered in perfect conditions and on time.

Estimate vs Final cost I recently had a china cabinet shipped. My estimate was based on the item description from the drop down box on the website. However, my cabinet weighed significantly more than was projected with an increased cost. I am pleased that Ship Smart worked with me to arrive at a reasonable rate for shipping.The cabinet was well packaged and was delivered on time as expected. The driver who delivered the package was very thoughtful and helpful.Given my recent interaction with Ship Smart, I would not hesitate to use their services again. It was great working with a company that listens and resolves a customer's concerns.

needed to move a very heavy and… needed to move a very heavy and expensive dining room set from a high rise downtown condo in Chicago to Indianapolis. Packed very thoroughly and delivered as expected.

I had a perfectly good experience with… I had a perfectly good experience with Ship Smart. They sent my things from California across the country and everything arrived safely, I was kept informed along the way, and they kept to the time frame. Good job Ship Smart.

Great experience with ShipSmart I was very please with the move with ShipSmart from beginning to end destination delivery. It was a west to east coast move in winter with me in transit as well.. The matching up dates for pick up and delivery was tricky and ShipSmart worked with me,1. Employees were knowledgeable and patient with me during my initial phone contacts to arrange move. 2. The pick up was on sechedule, the packers knew their job well - were friendly quick, and positive when picking up in Sausalito, CA.3. When there was some miscues on delivery date ShipSmart made good on original delivery commitment. They made the move stress free. 4. Trucking Company that did drop off in Cape Cod MA were timely, personable, and very very helpful also.5. All items arrived - with no damaged and end cost was reasonable -and matched the range initially given.

We are very happy with our ship smart… We are very happy with our ship smart move. The packaging was great no damage at all.

Though the final cost was a little over… Though the final cost was a little over the original estimate, the entire process from start to finish was better than I expected. Everyone from the office staff, pick-up and drop off crews were courteous, friendly and professional, right down to scheduling the drop off to accommodate a scheduled day off. Very impressed and pleased with the overall protective wrapping, packing and sturdy crating (which DID NOT leak or seep from the rain/snow mix falling on delivery day) that was used for two very fragile family curio cabinets. I highly recommend them and would definitely use them again.

High-Quality Service Quick, efficient service, and my very delicate item arrived at it's destination perfectly intact and well-crated. The final price was far more then the estimate due to weight once it was crated, but overall, you get what you pay for. This was high-quality service.

The prices are reasonable The prices are reasonable. The service is great. My desk arrived over packed and overprotected which was impressive. I would definitely use them again.

This is the second time we have used… This is the second time we have used this service. The first was a move from the west coast to DC. This time was from DC to the midwest. Both times the service was timely, courteous, and everything arrived in good condition. I have and will continue to recommend to all having a need for a small load mover!

Ship Smart delivered on promises. Mitch from Ship Smart was delightful to work with. He was caring, followed through on promises and worked out difficult details for delivery to my rural area where roads were not compatible with large vans normally used. The furniture was packed with great care, nothing was damaged, the delivery person was on time, polite and helpful. There is nothing more that could have been done to improve the experience.

Very fair and honest company Very fair and honest company! Highly recommend them!

Great company Great company. They picked up my desk at my 80 yr old Mom's home. They were polite and she felt comfortable with them. Shipping and delivery were fast. Large antique desk was very well packed...took me almost an hour to unpack! So happy with this company. Would recommend to anyone.

I had our 85 year old family piano… I had our 85 year old family piano shipped from Texas to Kansas and was extremely pleased with your company.

From Plymouth MN to Scottsdale AZ...a… From Plymouth MN to Scottsdale AZ...a perfect journey for two valued tables.The packaging and crating and service incredibly meticulous. The driver at the destination was helpful in getting the crate to the inside of the garage which was not part of the quote to deliver "curbside". I was at the point of origination as well as destination. Not inexpensive!!! But, you get what you pay for! Btw, the estimate was 33% less than the final price as all is weighed after packing! If you value your possessions then highly recommend!

Your staff knew exactly what I needed after… Your staff knew exactly what I needed after giving them info. A quote was sent right away and the sales team set me up and kept me informed of my item. It came on LTL, packaged well and undamaged, not to mention the driver was very nice. From the moment your team helped me to the delivery was exceptional.Celia

Statue crating Wonderful job. Cleaned up everything

A Smooth, Professional Service From pickup in Kansas City to delivery in Brooklyn, everything was handled smoothly and professionally. I would use them again.

Good communication and our table was… Good communication and our table was delivered safe and sound! Great company and nice people who care about you and your belongings. Thank you!

Great move Great move. No damageI am very happy with the price, service, movers. Will use again.