4.5 Stars Rating (728 reviews)

Testimonials and Reviews

Trustpilot Reviews

July 23, 2016
Wonderful experience Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone.Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles.I felt quite grateful.
Barbara
July 11, 2016
Ship Smart is the BEST We had a very complicated shipping order going to 4 different locations all over the US.ShipSmart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific.Everyaspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect.We could not be happier and the 4 persons to whom the deliveries were made were very pleased also.We give Ship Smart the highest ratings !!!!!!
France
July 10, 2016
Arrived late and in good condition I didn't shop around much and the price seemed high but no complaints about service. Called to see where the 3 x 4 painting was a few days after it was scheduled to arrive and got an immediate and sound explanation.
JEAN D
July 8, 2016
Excellent experience from beginning to delivery. Very easy to work with and set up my move.everything arrived in excellent condition.A superb job.
Mike
July 7, 2016
Fantastic Shipping Services When it comes to smaller household belongings, Ship Smart is the way to go!Friendly associates and easy contract development for shipping services.I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings.Takes the stress and worries away. Great service period.
Patrick Hebert, Powhatan, VA
July 7, 2016
Shipping Service was prompt
Pat
July 1, 2016
Ship Smart to the rescue I had a speciality shipment across the country, and didn't find a good shipper to do it.Then I found Ship Smart on the web.From planning, to pickup, and through shipment and delivery everything went flawlessly.I would recommend Ship Smart without qualification.
Lewis
July 1, 2016
They did an excellent job. They did an excellent job.The gentleman were very professional. They made sure everything was labeled and packed correctly.All items got to their destination quickly and without a problem. I would definately use them again!!
Linda
July 1, 2016
One great venue great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
madeleine aka lynn
June 30, 2016
Quick, clean and on time I had never used Ship Smart before and I was pleasantly surprised.Professional, timely and protective of the furniture we had them move.We'll certainly use them again.
Ernie
June 30, 2016
Kudos to Ship Smart The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled.The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.
Eileen S.
June 30, 2016
Ship Smart This is our second experience with Ship Smart.They are very honest and reliable and provide great service.They are on time and customer friendly.This was a very pleasant moving experience.
Jeanine
June 29, 2016
Very pleased I had a relatively small shipment. I contacted several businesses, none of whom wanted such a small shipment.Ship Smart was happy to take my shipment and did a fabulous job. I would use them again in a heartbeat.
Marilyn
June 29, 2016
Ship Smart was Excellent I used ShipSmart because I'd contracted another mover, who was holding onto my furniture in their Storage area and continued to increase my cost to ship from MD to San Francisco Bay Area, CA, from their original quote.I was appalled at their lack of ethics, and I thought I was going to have to call a lawyer to get my furniture.I called ShipSmart instead. They gave me a quote promptly and picked up my furniture within 2 days and it arrived about 1 week later and delivered inside.Saviors with a Smile and so professional. I'll never use any other mover but ShipSmart!!!
Laura
June 29, 2016
Great service Great service
SUE FREDRICKSON
June 29, 2016
We were very happy with your service! We will recommend you anytime we can. It was well worth your service. My sister only had a few items to be moved from CA and didn't want to move them thinking I could just buy them for her.Her items had a lot of sentimental thoughts that she had for years.Now I am so happy we heard about Ship Smart.Thank you.
Louise
June 29, 2016
Excellent Service Ship Smart provide great servicefrom door to door.I use them 100% of the time.
Clara
June 29, 2016
Perfect service! From the start to the delivery everything with this was perfect!Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.
Susan
June 29, 2016
Superb service with Ship Smart!! From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.
CA to TN
June 29, 2016
Great communications Thought this was going to be a hassle but the communications and ease of working with schedulers made this process and the moving of furniture a very pleasant experience. The actual move people were polite, on time and communicated extremely well.
Richard Willson
June 29, 2016
Ship smart is the Smart way to Ship! Ship Smart got the antique clock that has been in my family for decades to Virginia from Boston, MA.The clock arrived perfectly packaged in a crate that is virtually indestructible.Care had been taken to wrap each component and insure that it was packaged to withstand just about anything!I highly recommend Ship Smart!
Leslie
June 29, 2016
Great service Safe, reliable and very efficient. Will recommend to anyone making a long distance move.
Jenny
June 29, 2016
very good and reliable. we had a good service from them and were very pleased.they also saved us money.
Percy
January 24, 2016
Ship Smart services are great for small intrastate moving projects. Staff were knowledgable, well organized and helpful in every aspect of the shipping process.They made it easy to ship my china, crystal and silverware to my niece in Colorado from my home in California. All pieces arrived in good shape which is a tribute to the ability of the on-site packers.I highly recommend Ship Smart to anyone looking for a company to do small shipments on an intrastate basis.They won't be disappointed with the experience and services. Clare Cavanaugh
Clare Cavanaugh
January 9, 2016
Thorough and trustworthy experience. Smart Ship is a great alternative to the large shipping companies. The team I worked with was thorough, explained in detail how the cross state shipping worked and answered questions along the way. Pre-arranged pickup and drop off dates were kept and the materials shipped were wrapped so there would not be any damages. Any concerns were taken care of immediately and communication was as frequent as I wanted it to be. The company also followed up to make sure the materials were delivered and I, as the customer, was satisfied with the experience. I would recommend them to anyone in need of a small shipment across country or local. Thanks to the customer who recommended them.
Sandy
January 8, 2016
My Move ShipSmart did everything they said they would.We have a small window for delivery and they met it with no problem.
Dan
December 19, 2015
Outstanding addition to detail from A to Z. Impressed with responsiveness and with the quality of the packing.Best I've seen and that's after many, many moves over my 35 year Air Force career.Used your services three times this year, although its pricey I'd use you again but thought as a 3X customer I might get a better break on the price.
William
December 18, 2015
Very professional. I have moved many times over the years. I must say that I experienced no problems with Ship Smart. From the time I first got on the phone with them to the day my stuff was shipped to my door. Excellent customer service and nothing was damaged or missing in my shipment.
Roosevelt Kelly
December 18, 2015
Shipping my Grandfather clock from Arizona to Michigan. The quote was double from nine hundred. They brought it down a couple hundred dollars. The creating was excellent and arrived undamaged. Good communication.Friendly just the quoting.....thumbs up. Do recommendship smart service.
Todd
December 8, 2015
Professional, Efficient, Well organized Excellent service
Nancy ragsdale
November 24, 2015
Efficient and Friendly service My delivery was for 2 antique dressers. My grandparents passed away and these were heirlooms, therefore precious to me. They had to travel from Stafford, VA to San Antonio, TX. A few bumps prior to pick-up didn't stop the delivery from happening. My mom was ill and had to cancel pick-up twice. Everyone was accommodating from pick-up to drop off. The delivery was the best in every respect.
Pamela
November 24, 2015
Professional! I truly appreciated Ship Smart's professional, timely, and comprehensive service, and in particular their superior customer service. They were well-informed and always willing to help me with my questions or concerns. Highly recommended!
Jim
November 14, 2015
A great moving experience! The shippers, movers, etc. were professional, courteous, careful and helpful.I was extremely pleased with the entire process.They answered my questions, kept me advised via e-mail or phone the entire time.Thank you Ship Smart.Keep up the good work.I would definitely recommend Ship Smart to all small movers.
Helen
November 13, 2015
Very happy with ShipSmart ShipSmart was reliable and contacted me every step of the way with details. When I sent an email, they responded within a few hours. I was nervous about my stuff but dealing with them made me feel really confident about this move. I would recommend them wholeheartedly.
Martha
October 29, 2015
International move. This was an excellent choice on our part....stress free move from Canada to New Mexico. The packing was superb. Would use them again!
Patrick
October 23, 2015
good value and friendly people all went well and fast delivery ... only had two spots on some furniture where the paint was rub off in shpiping!
Mark
October 22, 2015
Top Notch Moving Coordination Door to door white glove service.Couldn't have been smoother!
Roger
October 9, 2015
Excellent service at great rates from Ship Smart. I shopped around before deciding to ship with Ship Smart and I couldn't have been more pleased with the professional service, the time frame of them packing and shipping my item, and the top shelf level of communication by their team from start to finish with me regarding my requested service.One more thing; the price was the lowest of all of my other inquiries with other companies. I wouldn't go with anyone else in the future. I am honestly, ONE SATISFIED CUSTOMER after my experience with Ship Smart.
Glenn
October 8, 2015
Excellence in all aspects From the start of the move to the finish, Ship Smart handled everything with care and professionalism. Will recommend them with the highest regard for anyone who needs to move anything.
James
October 7, 2015
Great experience with Shipsmart I can only recommend this company. They followed up on everything from beginning to end and the shipping of my goods went very smoothly.Thanks for your professionalism.
Doris
October 6, 2015
From the first call to the final delivery, everything was GREAT! We wanted to move several pieces of furniture from Virginia to Texas.Ship Smart make this move easy!Every aspect of the move from the first telephone call to the online order to the pick-up to the delivery was excellent.I would definitely recommend Ship Smart, Inc. to anyone wanting to move furniture but did not need a moving van.
John
October 2, 2015
Excellent experience and service We needed to ship a small amount of furniture to our son across country and no mover was interested in our business, but one suggested we try Ship Smart. Our experience was very positive. They were efficient, packed everything VERY well, no damage, shipment arrived on time with good advance warning. NO complaints at all. I would use them again and highly recommend them.
Joanne
October 2, 2015
Very Satisfied I used Ship Smart to ship 2 chairs & a marble topped table from TX to MN.Representatives on the phone were courteous, helpful & professional.Two men who picked up furniture were professional & careful.Furniture arrived in MN without damage.I plan to use Ship Smart again for a shipment to AZ.
Karl
September 19, 2015
Ship Smart Inc. I found Ship Smart in an online search, and decided to give them a call. I had 2 antique corner cabinets to ship from a storage area in Portland Or to Houston Tx.I had previously used UPS to send a grandfather clock and will never make that mistake again.This company was incredibly professional. Answered all the questions I had. They contacted a local company who came to storage area to pick up the cabinets. The people who arrived were also very professional and quick. They had all the necessary equipment to safely transport it in their truck back to their office, where they packed it for shipping. The entire process took about 2 weeks from the original call to delivery.When it was delivered, the company that handled that took them into the house, unwrapped them and placed them, and took the packing stuff with them, something I was happy to pay a little extra for.I am still amazed at how wonderful they are.
Mary
September 18, 2015
Ship Smart is a good shipping company. Ship Smart is very affordable, efficient, warm and friendly. They packaged the items i had shipped with great care, and were willing to work with my schedule. i will recommend them to anyone who is looking for a good, solid company to ship a small amount of items.
Lori
September 17, 2015
Professional. Courteous and worth the extra $! I tried the lower priced companies to try and save a buck and I was honestly disgusted with how they misrepresent themselves and the service that was to be provided. I paid ship mart more $ and was greeted by gentlemen and treated well on both ends of the move. Worth the higher cost no doubt.
Christa
September 17, 2015
Wonderful service,would definitely use again!!! Moved from New Jersey to Florida Ship Smart made my move so much easier.
Josaphine
September 15, 2015
Ship Smart, Inc. Fast and Efficient Before moving, I shipped two items in two directions--Alaska and Arkansas. Ship Smart made the arrangements with me, picked up dining table and large carpet, packed, and shipped. Both were received as promised--both family members were impressed with Ship Smart service and packing. I was free of pressure, thanks to Ship Smart.
Jane

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