4.5 Stars Rating (728 reviews)

Testimonials and Reviews

Trustpilot Reviews

December 2, 2016
Good job Everything was done as promised and on-time. Paintings were well packaged and most are now unpacked and intact. Our local workers were very professional, polite and efficient.
Lionel
November 23, 2016
A Great Experience We were glad that your company accepts smaller moves. Everything associated with the move went well and there were no unexpected surprises or additional charges.
Bob
November 20, 2016
A conscientious and friendly shipping service Ship Smart was easy to contact, convey our needs and respond in a timely and friendly manner. The lived up to their representations andare a good company to contact if you have anything to ship.
Ron
November 19, 2016
made moving easy All the people involed in my move where helpful and concerned about my move. That I felt secure with the way the move was proceding at all times . And made sure I felt that the final outcome was a fair one . over all I would use them agian if I needed to move .
Patrick
November 18, 2016
Shipment was delivered on time and in excellent condition. Completely satisfied by service provided.
Faina
November 17, 2016
Great service! Ship Smart recently packed up some small items for us for a move to a 2nd residence. Sean Jackson and his helper on this end were just the greatest! They handled everything with the upmost of care. On the receiving end, Alex and his helper were the same...very careful with our items, unpacked several of them and took away the packing. Everything had been well wrapped and not a single item was damaged in any way. The only small concern we had was with our estimate, we had to change a few things and thus did not know the amount until just before delivery which did end up being more than our anticipation, but worth the extra cost. We also did not know that even though our shipment had arrived in the new area, it was another week before delivery. This would have been helpful to know in advance. Highly recommended!
Janet
November 17, 2016
Great Fast and efficient. Nice to have someone ship small items.
Carrie
November 17, 2016
Manager Excellent company, dependable and friendly.
Lisa
November 17, 2016
Great job, easy move I had a very small move, with just a few pieces of very heavy furniture, and the guys moved it upstairs with no troubles.
Jim
November 4, 2016
best shipping experience I was worried long distance move- I had to TRUST, and they were GREAT.
Melanie
November 3, 2016
Quality! They were all most professional, polite and knowledgeable. It was really quite a pleasant move
Justine
November 3, 2016
Shipping from west coast to east coast. Very professional. I used same employee for the majority of my transaction. He did a good job. I only wish they would give you the 10 percent mark off at the END of the transaction, prior to the actual shipping. Also, clients should be offered the right to view the actual final weighing, even if you have to journey to Ship Smarts San Francisco shipping facility. Overall, my experience was ok.
James
October 29, 2016
Well done Had a good experience from the initial phone contact to the final receiving of the shipment. Most affordable way to get things up to Alaska. Items arrived well wrapped and in good shape.
Scott
October 28, 2016
Very satisfied! Staff very helpful and efficient, item packed very well, delivered in a timely fashion.
Nancy
October 28, 2016
Best Service and pricing for small move I had to move a dining room set from NJ to AZ and all the quotes I received didn't compare to Ship Smart. They packaged everything very well, super professional from start to finish and had my dining room set within the timeframe the specified. I strongly recommend this company.
Kelly
October 28, 2016
Absolutely the Best! The shippers arrived on time and diligently kept track of items going to CA instead of AZ. I had packed most of our boxes - there was no furniture involved, but quite a bit of precious artwork. They packed the fragile glass pieces on site. I watched and knew they would arrive in perfect condition. They took the remaining artwork (paintings and sculptures) to their warehouse and crated them there.Everything arrived at its intended location on time and with zero damage. The packers and unpackers were professional, conscientious and friendly. They unloaded everything from the pallets, took away the debris and did absolutely everything they promised. What a great experience, much more personalized than my many (and more expensive) previous moving adventures!
Ann
October 6, 2016
Good way to ship small amount of furniture We needed to ship a few items of furniture and several boxes of stuff from my mother's condo after she died recently. I checked around on the internet and found Ship Smart, which seemed to be exactly what I needed.Given the constraints of the job, having to combine several small lots into a full load, I was prepared to wait a while. The items were collected quickly and stored in a Houston warehouse to be aggregated. We were notified when the shipment was on the way, and when it arrived in San Francisco.Delivery was exactly when we had arranged it. Several items required two men to carry up to the second floor, the main floor of our house. No problem for the workers who showed up.I was quite pleased with the service, given the difficulties involved.
James
October 6, 2016
Great Service Excellent Customer Service & Prompt Delivery.
Hamid
October 5, 2016
I could not have been more satisfied with everything from packing, shipping and the final delivery of many irreplaceable antiques. I would not chose any other provider in the future. My entire shipment of valuable antiques was at or above all me expectations.
George
October 5, 2016
Satisfactory Very well packed. Good service. Rather expensive.
Earl James Davis
September 27, 2016
Good company to work with My daughter was moving to Florida and wanted some of her personal things with her. We were able to ship some of her items via ShipSmart. I would use them again. My only issue is it was a bit than the quote in the end. I added a couple small things which should not have affected that much. I will use them again with the understanding until they get my things and weigh them the estimate is a gestimate. They were a good company.
Georgia
September 27, 2016
Perfect Movers Great company and I will use them again
LeeAnn
September 23, 2016
Prompt, excellent service. This was first time we ever needed a small-shipment service. Ship Smart was on point every step of the way: estimate, scheduling, precisely on-time pickup, reasonably rapid shipment with no damage, and on-time delivery. And, importantly, they were reasonably economically priced. Their subcontracted pickup and delivery movers were punctual, courteous, and patient to answer all questions and address all concerns. I would definitely use Ship Smart again!
Dennis
September 22, 2016
Efficient but slow The packing job was well done but the shipment took much longer to receive than I was told by Ship Mart personnel.
Maria Deets
September 21, 2016
Reliable from estimate to delivery of product They did a great job and were good as their word from first quote to delivery of goods
James
September 21, 2016
Ship Smart does what they say The co. was prompt picking up the shipment, wrapped it properly and safely, and delivered as they said they would. The shipment was in perfect order.
Harry
September 10, 2016
Go to company to move antiques We had a civil war piece in California that needed to be moved to the Washington DC area.We were informed of its status often and it arrived well packaged and damage free. Will use these guys again.
Markie and Bill
September 9, 2016
People your packers, were swift, clean did their job and left in no time at all.
Sharon
September 9, 2016
I would use again. Excellent packing, customer service was very good. Pick up was fine, notification of delivery didn't happen, good thing I was home.
Doreen
September 9, 2016
Reliable, economical, great customer service. Great service, economical shipping for a small move, and my recipient was very pleased with the quick delivery and the condition of her belongings. I highly recommend Ship Smart, and would use them again.
Sydney
September 5, 2016
Thank you so much! My sister passedsuddenly & I had to more my father from Washington state to California in Junewith short notice. I contacted several companies which could not accomodate me &was referred to Ship Smart. They were able to make arrangements to have his furniture moved with stress. Thank you Ship Smart !Carol Y
Carol Y
September 1, 2016
I love this company~ Outstanding from beginning to delivery.Phone help completely great.My favorite part was the two mover dudes who were skilled, personable, and helpful in every way.The belongings arrived without a scratch and in a timely manner.This company made a difficult situation much better.
Jo Ann
September 1, 2016
Well done. I was an Army Transportation Officer for 7 years.Would have loved to have these folks in my unit.Great notice, reasonable price, extremely well packed and good coordination on the receiving end.No problems whatsoever!
Bill
September 1, 2016
Very satisfied Everything worked well in the pickup and delivery for this service.Our furniture and personal items were all transported and stored without any damage and the delivery was on time and went smoothly.Would recommend.
Cal2016
September 1, 2016
ShipSmart Review from Florida We shipped about 20 items from Florida to our daughter in Syracuse and they did a great job with the estimate, pick-up and packaging.We did have one issue with a table that was broken and they stood behind it and paid for the repair.
Bill
September 1, 2016
Happy Customer Amazing shipping company. Called another shipping company and they weren't able to do the ship as needed and gave me the number for Ship Smart and they were able to handle my request. Very pleased with Shop Smart.
Susan
August 21, 2016
great service, pricey but worth it Did a great job,furniture arrived quickly and in excellant shape. Service is pricey but with it.
Lew
August 19, 2016
Great service, fair prices I had a small load of boxes shipped to Michigan using ShipSmart. They provided prompt, efficient, and courteous service from start to finish. Every part of the process was clearly explained and completed exactly as promised. Couldn't be happier with this service. Thanks!
Yvonne
August 19, 2016
Great resource Very professional, they did a wonderful job.
Elizabeth
August 19, 2016
Move from Texas to South Carolina It was not too expensive, however I expected my furniture to arrive clean. My sofa and love seat had candy behind the pillows, popcorn tooand in general it was dirty..
Joe from Texas
August 12, 2016
Pick up went very well. You would need to contact my sister to whom the shipment was made.
JEANNIE
August 11, 2016
Reliable, quick response, honest and supportive, this is a good group to move your valuables. Good company. Trustworthy, reliable and honest.
Marsha
August 10, 2016
Ship Smart personnel were consummate professionals. Ship Smart personnel were consummate professionals in everything.From answering the phone to moving my household items, everything was excellent.I recommend them to friends and associates.
Richard
August 10, 2016
Very economical way to move cross country. Moved cross country.The pickup and delivery was very easy.The estimated price was within 1% of the final bill.Saved 3,000 versus competitors estimates.Everything arrived undamaged and ahead of schedule.
Cash
August 10, 2016
Shipment to Phoenix The crow came in and picked up items and shipped them to Phoenixwith no problem.They arrived safely and in good condition.Ship Smart is the way to ship.
Richard
August 2, 2016
2 thumbs up easy to use, efficient, on time.
L.C.
August 2, 2016
Friendly and Professional Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.
Margaret
August 2, 2016
great service delighted with the service
Martin

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783 Rio Del Mar Blvd Suite 9
Aptos, CA 95003 US
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