4.5 Stars Rating (728 reviews)

Testimonials and Reviews

Trustpilot Reviews

March 16, 2018
Smooth moving from beginning to end From start to end everyone was professional, helpful, courteous which made the whole process less stressful.
Bennye
March 16, 2018
only problem I had was that the actual… only problem I had was that the actual cost came in 25% more than they had estimated
Stephen Bess
March 9, 2018
Excellent service Excellent service
GK
March 2, 2018
Great move Great move, pickup n delivery top notch!
John
March 2, 2018
Excellent service Excellent service
Virginia
February 17, 2018
good service and faster than even they… good service and faster than even they promised!
Lucy
February 10, 2018
Service was great and very … Service was great and very professional. Nothing was damaged during the transit of our furniture and dishes.
Holly
February 9, 2018
Sofa Shipment Packed and shiped and unwraped in install at destionation with no problems. Would use Ship Smart again and recommend to friends.
John
February 9, 2018
The packaging was so thorough it could … The packaging was so thorough it could have been dropped from a C-130 and survived intact - and I am talking about Waterford Crystal, framed pictures, and an Apple MacBook Pro.
CS
February 9, 2018
I would recommend this company I would recommend this company
Ingrid
February 7, 2018
After being burned out in the Santa … After being burned out in the Santa Rosa fire, we needed to access some old family furniture that had been in storage for decades. Ship Smart was our best means of obtaining this small shipment in a reasonable time and at a fair price. It was all delivered and placed efficiently.
R Stanton
February 6, 2018
Highly recommend with no reservations Packing was quick, quiet, and efficient. There was one hiccup with the delivery date, but that does not detract from my rating at all. All pieces arrived in excellent condition. No breakage.
Scott
January 27, 2018
Friendly movers Friendly movers. Everything arrived just dandy. Would use them again.
Janet
January 27, 2018
Excellent process Excellent process, clear communication, and my 2 family heirloom items arrive safe and sound from NJ to DFW. Will definitely use again in the future.
K Lee
January 18, 2018
Scheduling via Ship Smart via telephone … Scheduling via Ship Smart via telephone easily completed with knowledgeable, assuring & helpful staff. Corner cupboard picked up as scheduled, care taken with loading, delivered in tact and placed in designated location in home. Excellent service, courteous & friendly staff. Ship Smart has your back!
I am a Customer
January 18, 2018
Things arrived on time.Staff where … Things arrived on time.Staff where helpful.
Stephanie
January 17, 2018
Very satisfied! I was surprised at how efficient the system was. No problems anywhere.
Joni K Hurley
January 17, 2018
Everything was right about Ship Smart Everything was right about Ship Smart! I have never had a better experience from beginning to delivery--definitely way to go!
Spencer
January 17, 2018
Polite courteous on time Price is Right for a small item i Polite courteous on time don't mind moving small item at the time I absolutely needed themDelivery on the spot courteous Price is Right just the best regards George katin
George
November 18, 2017
These folks were great start to finish These folks were great start to finish. Good packing job, nothing damaged. In addition everyone was helpful, professional, thorough, timely, and a good communicators. Very pleased.
Sandra
November 17, 2017
I was very happy with Ship Smart's … I was very happy with Ship Smart's service. The pick-up went smoothly,and the trip to California was within a reasonable amount of time. Mydelivery arrived in perfect condition, and my family was thrilled to receivean important piece of "home".
Barbara
November 13, 2017
Grandma's China Goes Cross Country to Grandson A major shipping company referred us to Ship Smart due to the small size of our shipment. It was 18 medium size boxes containing Grandma's china, Xmas village, and a Halloween village plus some other collectibles. The quote process was easy as I weighed all the boxes to insure there would be no surprises. The pickup went off as scheduled. When it arrived cross country the boxes were on a pallet inside a wood box that contained padding materials. No damage and a happy customer. I would use them again.
James
November 12, 2017
Everything went great Everything went great, very happy with the delivery.
Marla
November 10, 2017
Great experience I was surprised that my items weren't crated at my house but everything shipped in perfect condition. The items were taken to a nearby warehouse to be crated. Apparently all was done perfectly
Maureen
November 4, 2017
Shipment An absolutely fantastic company! I highly recommend!!
Elizabeth
November 3, 2017
Awesome staff pick up the phone (every … Awesome staff pick up the phone (every time!) and answer all questions and concerns with friendly and supportive help. Every step in the process was explained and emails sent to confirm and remind of dates and times. Moving company was thorough, careful and answered all questions. Delivery was on time, white glove treatment, and oh so careful with items/furniture. Not a single dish, crystal glassware, or piece of furniture was in any way harmed. Wow. Five Stars!
Patricia
November 3, 2017
Excellent Company My experience with Ship Smart was excellent from the first call through delivery. They made the process simple and straightforward. Their contractors were on time for pick up and delivery. Nothing was damaged. The price they quoted was the price I paid. Everyone was professional and helpful. The move was last minute and I made numerous changes. Ship Smart was easy to work with every step of the way. I would definitely use their services again!!
Dawn
November 3, 2017
Great experience Great experience. Excellent service.
Gary
November 3, 2017
Great job!!! Great job!!!
Barbara Shepeard
November 3, 2017
They did the best move I ever have … They did the best move I ever have done!!
Carla S
October 23, 2017
Ship Smart is a great company Ship Smart is a great company for shipping furniture. Had an old roll top desk shipped from rural upstate New York to Seattle, Washington. They picked up the desk and had it delivered in a timely manner.
Mildred
October 22, 2017
great service great service
Virginia
October 20, 2017
ShipSmart is responsive ShipSmart is responsive, flexible, thorough, and competitively priced for services performed.
Darcy
October 13, 2017
From the first phone call this was a … From the first phone call this was a very pleasant experience. Everyone I dealt with was polite and professional. Everything I was told was performed and/or completed in the estimated time and for the estimated price. The delivery was a little tough in that we were not there when the delivery truck arrived. The driver was very polite and patient and waited a few minutes for us to arrive. I couldn't be more happy with the service we received for the money paid.
Tom Worley
October 13, 2017
I had a great experience with …great experience I had a great experience with shipsmart. It's a convenient and much more affordable way to move when you don't have too many items.
Ana
October 6, 2017
Responsive & caring service Responsive & caring service! Efficient & flexible shipping schedules! A 5 star company! Will use them again!
Francis
October 6, 2017
Excellent service from start to finish! Excellent service from start to finish!
Cindy
October 6, 2017
Excellent service Excellent service
Barbara
September 29, 2017
I looked around at least 5 options Ship Smart was the best… I looked around at least 5 options on sending 44 boxes from Maryland to Las Vegas and Ship Smart was the best solution all around which included pricing, pickup, delivery, and options. I would use them in a minute if I had to move a bunch of boxes again.
Richard
September 22, 2017
Good way to move furniture. Packing, pickup, delivery all professionally done and as scheduled.
Roger
September 22, 2017
Great service Great service, on point estimate, furniture arrived in perfect condition.
Libby
September 22, 2017
Pickup/delivery exactly as promised Pickup/delivery exactly as promised. White glove service. Perfect job in all respects.
William
September 22, 2017
Everything shipped and arrived as … Everything shipped and arrived as promised.
Sue
September 19, 2017
Small move made easy! We had to move a few pieces of furniture and about 20 boxes from Pittsburgh to Long Island NY. The move was too small for major lines and ShipSmart was recommended as a possible solution. I contacted ShipSmart via phone and was able to obtain all of the information to proceed with the move. Although costly, the care taken from moving the items out of my home into the NY home was a definite selling point over shipping things via UPS or some other carrier. They secure the items and put them on a flat and then wrap that so that all of my belongings were in one group. The items arrived in NY a few days later. Would recommend for sure!
Bonnie
September 15, 2017
The company and employees were very … The company and employees were very efficient and did a wonderful job with the move on the West Coast and the East Coast.
Robin
September 14, 2017
I have completed your opinion several … I have completed your opinion several days past.
Lynn Daniel
September 14, 2017
Excellent in all regards Excellent in all regards. And alert and responsive to my requirements Have recommend to several others. Good stuff.
Edward
September 14, 2017
Estimate was off but service was great Estimate was off but service was great. Got there on time as promised. Only one small nick in a table.
Cheri

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