Trustpilot Reviews

Testimonials and Reviews

21 SEPTEMBER 2016

The co. was prompt picking up the shipment, wrapped it properly and safely, and delivered as they said they would. The shipment was in perfect order.The co. was prompt picking up the shipment, wrapped it properly and safely, and delivered as they said they would. The shipment was in perfect order.

Harry

10 SEPTEMBER 2016

We had a civil war piece in California that needed to be moved to the Washington DC area. We were informed of its status often and it arrived well packaged and damage free. Will use these guys again.We had a civil war piece in California that needed to be moved to the Washington DC area. We were informed of its status often and it arrived well packaged and damage free. Will use these guys again.

Markie and Bill

09 SEPTEMBER 2016

Great service, economical shipping for a small move, and my recipient was very pleased with the quick delivery and the condition of her belongings. I highly recommend Ship Smart, and would use them again.Great service, economical shipping for a small move, and my recipient was very pleased with the quick delivery and the condition of her belongings. I highly recommend Ship Smart, and would use them again.

Sydney

09 SEPTEMBER 2016

your packers, were swift, clean did their job and left in no time at all.your packers, were swift, clean did their job and left in no time at all.

Sharon

05 SEPTEMBER 2016

My sister passed suddenly & I had to more my father from Washington state to California in June with short notice. I contacted several companies which could not accomodate me & was referred to Ship Smart. They were able to make arrangements to have his furniture moved with stress. Thank you Ship Smart ! Carol YMy sister passed suddenly & I had to more my father from Washington state to California in June with short notice. I contacted several companies which could not accomodate me & was referred to Ship Smart. They were able to make arrangements to have his furniture moved with stress. Thank you Ship Smart ! Carol Y

Carol Y

01 SEPTEMBER 2016

Everything worked well in the pickup and delivery for this service. Our furniture and personal items were all transported and stored without any damage and the delivery was on time and went smoothly. Would recommend.Everything worked well in the pickup and delivery for this service. Our furniture and personal items were all transported and stored without any damage and the delivery was on time and went smoothly. Would recommend.

Cal2016

01 SEPTEMBER 2016

We shipped about 20 items from Florida to our daughter in Syracuse and they did a great job with the estimate, pick-up and packaging. We did have one issue with a table that was broken and they stood behind it and paid for the repair.We shipped about 20 items from Florida to our daughter in Syracuse and they did a great job with the estimate, pick-up and packaging. We did have one issue with a table that was broken and they stood behind it and paid for the repair.

Bill

01 SEPTEMBER 2016

I was an Army Transportation Officer for 7 years. Would have loved to have these folks in my unit. Great notice, reasonable price, extremely well packed and good coordination on the receiving end. No problems whatsoever!I was an Army Transportation Officer for 7 years. Would have loved to have these folks in my unit. Great notice, reasonable price, extremely well packed and good coordination on the receiving end. No problems whatsoever!

Bill

01 SEPTEMBER 2016

Outstanding from beginning to delivery. Phone help completely great. My favorite part was the two mover dudes who were skilled, personable, and helpful in every way. The belongings arrived without a scratch and in a timely manner. This company made a difficult situation much better.Outstanding from beginning to delivery. Phone help completely great. My favorite part was the two mover dudes who were skilled, personable, and helpful in every way. The belongings arrived without a scratch and in a timely manner. This company made a difficult situation much better.

Jo Ann

01 SEPTEMBER 2016

Amazing shipping company. Called another shipping company and they weren't able to do the ship as needed and gave me the number for Ship Smart and they were able to handle my request. Very pleased with Shop Smart.Amazing shipping company. Called another shipping company and they weren't able to do the ship as needed and gave me the number for Ship Smart and they were able to handle my request. Very pleased with Shop Smart.

Susan

21 AUGUST 2016

Did a great job,furniture arrived quickly and in excellant shape. Service is pricey but with it.Did a great job,furniture arrived quickly and in excellant shape. Service is pricey but with it.

Lew

20 AUGUST 2016

ShipSmart is flexible, responsive, and thorough. They are always friendly, professional, and provide up to date information regarding shipment status. They are easy to work with and have made relocating very small shipments simple.ShipSmart is flexible, responsive, and thorough. They are always friendly, professional, and provide up to date information regarding shipment status. They are easy to work with and have made relocating very small shipments simple.

Darcy

19 AUGUST 2016

I had a small load of boxes shipped to Michigan using ShipSmart. They provided prompt, efficient, and courteous service from start to finish. Every part of the process was clearly explained and completed exactly as promised. Couldn't be happier with this service. Thanks!I had a small load of boxes shipped to Michigan using ShipSmart. They provided prompt, efficient, and courteous service from start to finish. Every part of the process was clearly explained and completed exactly as promised. Couldn't be happier with this service. Thanks!

Yvonne

12 AUGUST 2016

You would need to contact my sister to whom the shipment was made.You would need to contact my sister to whom the shipment was made.

JEANNIE

11 AUGUST 2016

Good company. Trustworthy, reliable and honest.Good company. Trustworthy, reliable and honest.

Marsha

10 AUGUST 2016

Moved cross country. The pickup and delivery was very easy. The estimated price was within 1% of the final bill. Saved 3,000 versus competitors estimates. Everything arrived undamaged and ahead of schedule.Moved cross country. The pickup and delivery was very easy. The estimated price was within 1% of the final bill. Saved 3,000 versus competitors estimates. Everything arrived undamaged and ahead of schedule.

Cash

10 AUGUST 2016

The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.

Richard

10 AUGUST 2016

Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.

Richard

02 AUGUST 2016

Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.

Margaret

02 AUGUST 2016

delighted with the servicedelighted with the service

Martin

02 AUGUST 2016

easy to use, efficient, on time.easy to use, efficient, on time.

L.C.

23 JULY 2016

Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.

Barbara

11 JULY 2016

We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!

France

08 JULY 2016

Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.

Mike

07 JULY 2016

When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.

Patrick Hebert, Powhatan, VA

07 JULY 2016

Service was promptService was prompt

Pat

01 JULY 2016

They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!

Linda

01 JULY 2016

great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!

madeleine aka lynn

01 JULY 2016

I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.

Lewis

30 JUNE 2016

I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.

Ernie

30 JUNE 2016

This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.

Jeanine

30 JUNE 2016

The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.

Eileen S.

29 JUNE 2016

From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.

Susan

29 JUNE 2016

From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.

CA to TN

29 JUNE 2016

we had a good service from them and were very pleased. they also saved us money.we had a good service from them and were very pleased. they also saved us money.

Percy

29 JUNE 2016

It was well worth your service. My sister only had a few items to be moved from CA and didn't want to move them thinking I could just buy them for her. Her items had a lot of sentimental thoughts that she had for years. Now I am so happy we heard about Ship Smart. Thank you.It was well worth your service. My sister only had a few items to be moved from CA and didn't want to move them thinking I could just buy them for her. Her items had a lot of sentimental thoughts that she had for years. Now I am so happy we heard about Ship Smart. Thank you.

Louise

29 JUNE 2016

Ship Smart got the antique clock that has been in my family for decades to Virginia from Boston, MA. The clock arrived perfectly packaged in a crate that is virtually indestructible. Care had been taken to wrap each component and insure that it was packaged to withstand just about anything! I highly recommend Ship Smart!Ship Smart got the antique clock that has been in my family for decades to Virginia from Boston, MA. The clock arrived perfectly packaged in a crate that is virtually indestructible. Care had been taken to wrap each component and insure that it was packaged to withstand just about anything! I highly recommend Ship Smart!

Leslie

29 JUNE 2016

Thought this was going to be a hassle but the communications and ease of working with schedulers made this process and the moving of furniture a very pleasant experience. The actual move people were polite, on time and communicated extremely well.Thought this was going to be a hassle but the communications and ease of working with schedulers made this process and the moving of furniture a very pleasant experience. The actual move people were polite, on time and communicated extremely well.

Richard Willson

29 JUNE 2016

Safe, reliable and very efficient. Will recommend to anyone making a long distance move.Safe, reliable and very efficient. Will recommend to anyone making a long distance move.

Jenny

29 JUNE 2016

Ship Smart provide great service from door to door. I use them 100% of the time.Ship Smart provide great service from door to door. I use them 100% of the time.

Clara

29 JUNE 2016

I had a relatively small shipment. I contacted several businesses, none of whom wanted such a small shipment. Ship Smart was happy to take my shipment and did a fabulous job. I would use them again in a heartbeat.I had a relatively small shipment. I contacted several businesses, none of whom wanted such a small shipment. Ship Smart was happy to take my shipment and did a fabulous job. I would use them again in a heartbeat.

Marilyn

29 JUNE 2016

Great serviceGreat service

SUE FREDRICKSON

29 JUNE 2016

I used ShipSmart because I'd contracted another mover, who was holding onto my furniture in their Storage area and continued to increase my cost to ship from MD to San Francisco Bay Area, CA, from their original quote. I was appalled at their lack of ethics, and I thought I was going to have to call a lawyer to get my furniture. I called ShipSmart instead. They gave me a quote promptly and picked up my furniture within 2 days and it arrived about 1 week later and delivered inside. Saviors with a Smile and so professional. I'll never use any other mover but ShipSmart!!!I used ShipSmart because I'd contracted another mover, who was holding onto my furniture in their Storage area and continued to increase my cost to ship from MD to San Francisco Bay Area, CA, from their original quote. I was appalled at their lack of ethics, and I thought I was going to have to call a lawyer to get my furniture. I called ShipSmart instead. They gave me a quote promptly and picked up my furniture within 2 days and it arrived about 1 week later and delivered inside. Saviors with a Smile and so professional. I'll never use any other mover but ShipSmart!!!

Laura

24 JANUARY 2016

Staff were knowledgable, well organized and helpful in every aspect of the shipping process. They made it easy to ship my china, crystal and silverware to my niece in Colorado from my home in California. All pieces arrived in good shape which is a tribute to the ability of the on-site packers. I highly recommend Ship Smart to anyone looking for a company to do small shipments on an intrastate basis. They won't be disappointed with the experience and services. Clare CavanaughStaff were knowledgable, well organized and helpful in every aspect of the shipping process. They made it easy to ship my china, crystal and silverware to my niece in Colorado from my home in California. All pieces arrived in good shape which is a tribute to the ability of the on-site packers. I highly recommend Ship Smart to anyone looking for a company to do small shipments on an intrastate basis. They won't be disappointed with the experience and services. Clare Cavanaugh

Clare Cavanaugh

09 JANUARY 2016

Smart Ship is a great alternative to the large shipping companies. The team I worked with was thorough, explained in detail how the cross state shipping worked and answered questions along the way. Pre-arranged pickup and drop off dates were kept and the materials shipped were wrapped so there would not be any damages. Any concerns were taken care of immediately and communication was as frequent as I wanted it to be. The company also followed up to make sure the materials were delivered and I, as the customer, was satisfied with the experience. I would recommend them to anyone in need of a small shipment across country or local. Thanks to the customer who recommended them.Smart Ship is a great alternative to the large shipping companies. The team I worked with was thorough, explained in detail how the cross state shipping worked and answered questions along the way. Pre-arranged pickup and drop off dates were kept and the materials shipped were wrapped so there would not be any damages. Any concerns were taken care of immediately and communication was as frequent as I wanted it to be. The company also followed up to make sure the materials were delivered and I, as the customer, was satisfied with the experience. I would recommend them to anyone in need of a small shipment across country or local. Thanks to the customer who recommended them.

Sandy

08 JANUARY 2016

ShipSmart did everything they said they would. We have a small window for delivery and they met it with no problem.ShipSmart did everything they said they would. We have a small window for delivery and they met it with no problem.

Dan

19 DECEMBER 2015

Impressed with responsiveness and with the quality of the packing. Best I've seen and that's after many, many moves over my 35 year Air Force career. Used your services three times this year, although its pricey I'd use you again but thought as a 3X customer I might get a better break on the price.Impressed with responsiveness and with the quality of the packing. Best I've seen and that's after many, many moves over my 35 year Air Force career. Used your services three times this year, although its pricey I'd use you again but thought as a 3X customer I might get a better break on the price.

William

18 DECEMBER 2015

I have moved many times over the years. I must say that I experienced no problems with Ship Smart. From the time I first got on the phone with them to the day my stuff was shipped to my door. Excellent customer service and nothing was damaged or missing in my shipment.I have moved many times over the years. I must say that I experienced no problems with Ship Smart. From the time I first got on the phone with them to the day my stuff was shipped to my door. Excellent customer service and nothing was damaged or missing in my shipment.

Roosevelt Kelly