Trustpilot Reviews
Testimonials and Reviews
The co. was prompt picking up the shipment, wrapped it properly and safely, and delivered as they said they would. The shipment was in perfect order.The co. was prompt picking up the shipment, wrapped it properly and safely, and delivered as they said they would. The shipment was in perfect order.
Harry
We had a civil war piece in California that needed to be moved to the Washington DC area. We were informed of its status often and it arrived well packaged and damage free. Will use these guys again.We had a civil war piece in California that needed to be moved to the Washington DC area. We were informed of its status often and it arrived well packaged and damage free. Will use these guys again.
Markie and Bill
Great service, economical shipping for a small move, and my recipient was very pleased with the quick delivery and the condition of her belongings. I highly recommend Ship Smart, and would use them again.Great service, economical shipping for a small move, and my recipient was very pleased with the quick delivery and the condition of her belongings. I highly recommend Ship Smart, and would use them again.
Sydney
your packers, were swift, clean did their job and left in no time at all.your packers, were swift, clean did their job and left in no time at all.
Sharon
My sister passed suddenly & I had to more my father from Washington state to California in June with short notice. I contacted several companies which could not accomodate me & was referred to Ship Smart. They were able to make arrangements to have his furniture moved with stress. Thank you Ship Smart ! Carol YMy sister passed suddenly & I had to more my father from Washington state to California in June with short notice. I contacted several companies which could not accomodate me & was referred to Ship Smart. They were able to make arrangements to have his furniture moved with stress. Thank you Ship Smart ! Carol Y
Carol Y
Everything worked well in the pickup and delivery for this service. Our furniture and personal items were all transported and stored without any damage and the delivery was on time and went smoothly. Would recommend.Everything worked well in the pickup and delivery for this service. Our furniture and personal items were all transported and stored without any damage and the delivery was on time and went smoothly. Would recommend.
Cal2016
We shipped about 20 items from Florida to our daughter in Syracuse and they did a great job with the estimate, pick-up and packaging. We did have one issue with a table that was broken and they stood behind it and paid for the repair.We shipped about 20 items from Florida to our daughter in Syracuse and they did a great job with the estimate, pick-up and packaging. We did have one issue with a table that was broken and they stood behind it and paid for the repair.
Bill
I was an Army Transportation Officer for 7 years. Would have loved to have these folks in my unit. Great notice, reasonable price, extremely well packed and good coordination on the receiving end. No problems whatsoever!I was an Army Transportation Officer for 7 years. Would have loved to have these folks in my unit. Great notice, reasonable price, extremely well packed and good coordination on the receiving end. No problems whatsoever!
Bill
Outstanding from beginning to delivery. Phone help completely great. My favorite part was the two mover dudes who were skilled, personable, and helpful in every way. The belongings arrived without a scratch and in a timely manner. This company made a difficult situation much better.Outstanding from beginning to delivery. Phone help completely great. My favorite part was the two mover dudes who were skilled, personable, and helpful in every way. The belongings arrived without a scratch and in a timely manner. This company made a difficult situation much better.
Jo Ann
Amazing shipping company. Called another shipping company and they weren't able to do the ship as needed and gave me the number for Ship Smart and they were able to handle my request. Very pleased with Shop Smart.Amazing shipping company. Called another shipping company and they weren't able to do the ship as needed and gave me the number for Ship Smart and they were able to handle my request. Very pleased with Shop Smart.
Susan
Did a great job,furniture arrived quickly and in excellant shape. Service is pricey but with it.Did a great job,furniture arrived quickly and in excellant shape. Service is pricey but with it.
Lew
ShipSmart is flexible, responsive, and thorough. They are always friendly, professional, and provide up to date information regarding shipment status. They are easy to work with and have made relocating very small shipments simple.ShipSmart is flexible, responsive, and thorough. They are always friendly, professional, and provide up to date information regarding shipment status. They are easy to work with and have made relocating very small shipments simple.
Darcy
I had a small load of boxes shipped to Michigan using ShipSmart. They provided prompt, efficient, and courteous service from start to finish. Every part of the process was clearly explained and completed exactly as promised. Couldn't be happier with this service. Thanks!I had a small load of boxes shipped to Michigan using ShipSmart. They provided prompt, efficient, and courteous service from start to finish. Every part of the process was clearly explained and completed exactly as promised. Couldn't be happier with this service. Thanks!
Yvonne
You would need to contact my sister to whom the shipment was made.You would need to contact my sister to whom the shipment was made.
JEANNIE
Good company. Trustworthy, reliable and honest.Good company. Trustworthy, reliable and honest.
Marsha
Moved cross country. The pickup and delivery was very easy. The estimated price was within 1% of the final bill. Saved 3,000 versus competitors estimates. Everything arrived undamaged and ahead of schedule.Moved cross country. The pickup and delivery was very easy. The estimated price was within 1% of the final bill. Saved 3,000 versus competitors estimates. Everything arrived undamaged and ahead of schedule.
Cash
The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.
Richard
Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.
Richard
Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.
Margaret
delighted with the servicedelighted with the service
Martin
easy to use, efficient, on time.easy to use, efficient, on time.
L.C.
Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.
Barbara
We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!
France
Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.
Mike
When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.
Patrick Hebert, Powhatan, VA
Service was promptService was prompt
Pat
They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!
Linda
great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
madeleine aka lynn
I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.
Lewis
I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.
Ernie
This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.
Jeanine
The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.
Eileen S.
From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.
Susan
From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.
CA to TN
we had a good service from them and were very pleased. they also saved us money.we had a good service from them and were very pleased. they also saved us money.
Percy
It was well worth your service. My sister only had a few items to be moved from CA and didn't want to move them thinking I could just buy them for her. Her items had a lot of sentimental thoughts that she had for years. Now I am so happy we heard about Ship Smart. Thank you.It was well worth your service. My sister only had a few items to be moved from CA and didn't want to move them thinking I could just buy them for her. Her items had a lot of sentimental thoughts that she had for years. Now I am so happy we heard about Ship Smart. Thank you.
Louise
Ship Smart got the antique clock that has been in my family for decades to Virginia from Boston, MA. The clock arrived perfectly packaged in a crate that is virtually indestructible. Care had been taken to wrap each component and insure that it was packaged to withstand just about anything! I highly recommend Ship Smart!Ship Smart got the antique clock that has been in my family for decades to Virginia from Boston, MA. The clock arrived perfectly packaged in a crate that is virtually indestructible. Care had been taken to wrap each component and insure that it was packaged to withstand just about anything! I highly recommend Ship Smart!
Leslie
Thought this was going to be a hassle but the communications and ease of working with schedulers made this process and the moving of furniture a very pleasant experience. The actual move people were polite, on time and communicated extremely well.Thought this was going to be a hassle but the communications and ease of working with schedulers made this process and the moving of furniture a very pleasant experience. The actual move people were polite, on time and communicated extremely well.
Richard Willson
Safe, reliable and very efficient. Will recommend to anyone making a long distance move.Safe, reliable and very efficient. Will recommend to anyone making a long distance move.
Jenny
Ship Smart provide great service from door to door. I use them 100% of the time.Ship Smart provide great service from door to door. I use them 100% of the time.
Clara
I had a relatively small shipment. I contacted several businesses, none of whom wanted such a small shipment. Ship Smart was happy to take my shipment and did a fabulous job. I would use them again in a heartbeat.I had a relatively small shipment. I contacted several businesses, none of whom wanted such a small shipment. Ship Smart was happy to take my shipment and did a fabulous job. I would use them again in a heartbeat.
Marilyn
Great serviceGreat service
SUE FREDRICKSON
I used ShipSmart because I'd contracted another mover, who was holding onto my furniture in their Storage area and continued to increase my cost to ship from MD to San Francisco Bay Area, CA, from their original quote. I was appalled at their lack of ethics, and I thought I was going to have to call a lawyer to get my furniture. I called ShipSmart instead. They gave me a quote promptly and picked up my furniture within 2 days and it arrived about 1 week later and delivered inside. Saviors with a Smile and so professional. I'll never use any other mover but ShipSmart!!!I used ShipSmart because I'd contracted another mover, who was holding onto my furniture in their Storage area and continued to increase my cost to ship from MD to San Francisco Bay Area, CA, from their original quote. I was appalled at their lack of ethics, and I thought I was going to have to call a lawyer to get my furniture. I called ShipSmart instead. They gave me a quote promptly and picked up my furniture within 2 days and it arrived about 1 week later and delivered inside. Saviors with a Smile and so professional. I'll never use any other mover but ShipSmart!!!
Laura
Staff were knowledgable, well organized and helpful in every aspect of the shipping process. They made it easy to ship my china, crystal and silverware to my niece in Colorado from my home in California. All pieces arrived in good shape which is a tribute to the ability of the on-site packers. I highly recommend Ship Smart to anyone looking for a company to do small shipments on an intrastate basis. They won't be disappointed with the experience and services. Clare CavanaughStaff were knowledgable, well organized and helpful in every aspect of the shipping process. They made it easy to ship my china, crystal and silverware to my niece in Colorado from my home in California. All pieces arrived in good shape which is a tribute to the ability of the on-site packers. I highly recommend Ship Smart to anyone looking for a company to do small shipments on an intrastate basis. They won't be disappointed with the experience and services. Clare Cavanaugh
Clare Cavanaugh
Smart Ship is a great alternative to the large shipping companies. The team I worked with was thorough, explained in detail how the cross state shipping worked and answered questions along the way. Pre-arranged pickup and drop off dates were kept and the materials shipped were wrapped so there would not be any damages. Any concerns were taken care of immediately and communication was as frequent as I wanted it to be. The company also followed up to make sure the materials were delivered and I, as the customer, was satisfied with the experience. I would recommend them to anyone in need of a small shipment across country or local. Thanks to the customer who recommended them.Smart Ship is a great alternative to the large shipping companies. The team I worked with was thorough, explained in detail how the cross state shipping worked and answered questions along the way. Pre-arranged pickup and drop off dates were kept and the materials shipped were wrapped so there would not be any damages. Any concerns were taken care of immediately and communication was as frequent as I wanted it to be. The company also followed up to make sure the materials were delivered and I, as the customer, was satisfied with the experience. I would recommend them to anyone in need of a small shipment across country or local. Thanks to the customer who recommended them.
Sandy
ShipSmart did everything they said they would. We have a small window for delivery and they met it with no problem.ShipSmart did everything they said they would. We have a small window for delivery and they met it with no problem.
Dan
Impressed with responsiveness and with the quality of the packing. Best I've seen and that's after many, many moves over my 35 year Air Force career. Used your services three times this year, although its pricey I'd use you again but thought as a 3X customer I might get a better break on the price.Impressed with responsiveness and with the quality of the packing. Best I've seen and that's after many, many moves over my 35 year Air Force career. Used your services three times this year, although its pricey I'd use you again but thought as a 3X customer I might get a better break on the price.
William
I have moved many times over the years. I must say that I experienced no problems with Ship Smart. From the time I first got on the phone with them to the day my stuff was shipped to my door. Excellent customer service and nothing was damaged or missing in my shipment.I have moved many times over the years. I must say that I experienced no problems with Ship Smart. From the time I first got on the phone with them to the day my stuff was shipped to my door. Excellent customer service and nothing was damaged or missing in my shipment.
Roosevelt Kelly