Trustpilot Reviews

Testimonials and Reviews

23 JANUARY 2015

Ship Smart was great in picking up and delivering an almost 100 year old roll top desk and framed picture to the destination in Maryland from California. Everyone involved in the process was easy to work with.Ship Smart was great in picking up and delivering an almost 100 year old roll top desk and framed picture to the destination in Maryland from California. Everyone involved in the process was easy to work with.

Jerry

23 JANUARY 2015

Moved from Florida to Las Vegas without a hitch thanks to ship smart. They arrived on time for the pickup and my delivery arrived ahead of schedule. Nothing lost or broken.Moved from Florida to Las Vegas without a hitch thanks to ship smart. They arrived on time for the pickup and my delivery arrived ahead of schedule. Nothing lost or broken.

Melissa

01 JANUARY 2015

Ship Smart took the stress out of my cross country move. I was referred to them by one of the many hauling companies that I got estimates from for renting a small truck or van. Once I factored in the drive, gas, and lodging, it was way more than I had budgeted for. I'm so pleased with the professional and courteous customer service staff. I was able to schedule my pick up and drop off dates and times. My things were shrink wrapped and put on a pallet for delivery. Not one thing was broken. I was also able to fly and use the service, and not break my budget. I would definitely recommend Ship Smart to anyone.Ship Smart took the stress out of my cross country move. I was referred to them by one of the many hauling companies that I got estimates from for renting a small truck or van. Once I factored in the drive, gas, and lodging, it was way more than I had budgeted for. I'm so pleased with the professional and courteous customer service staff. I was able to schedule my pick up and drop off dates and times. My things were shrink wrapped and put on a pallet for delivery. Not one thing was broken. I was also able to fly and use the service, and not break my budget. I would definitely recommend Ship Smart to anyone.

Dionne Davis

29 DECEMBER 2014

My furniture was packed to perfection. Best way to ship items that are too small or weigh too little for a big mover. The items arrived in perfect condition and the staff was pleasant and courteous. I would ship with Ship Smart again.My furniture was packed to perfection. Best way to ship items that are too small or weigh too little for a big mover. The items arrived in perfect condition and the staff was pleasant and courteous. I would ship with Ship Smart again.

Riley Socks Figgins

23 DECEMBER 2014

Found ShipSmart online with a few others. Communication was fantastic, information was honest and easy to understand and the actual service was beyond expectations. When the crew arrived, they were professional, made sure they understood what was being shipped, packed the items up with a lot of care and were very careful with all the stuff. We were even given delivery estimates and options throughout the delivery phase. I will use no other service in the future, as ShipSmart was the best decision I made!Found ShipSmart online with a few others. Communication was fantastic, information was honest and easy to understand and the actual service was beyond expectations. When the crew arrived, they were professional, made sure they understood what was being shipped, packed the items up with a lot of care and were very careful with all the stuff. We were even given delivery estimates and options throughout the delivery phase. I will use no other service in the future, as ShipSmart was the best decision I made!

RobnKathy Ayres

23 DECEMBER 2014

I wanted to ship an antique bed to my son in Washington. Several large movers were not interested in such a small shipment, however found Ship Smart on the internet and found them to be courteous, prompt and very professional. They arrived at my house on schedule, and my son reported they were very accommodating setting up a mutually agreeable delivery day & time. The bed was very well packed, and my granddaughters had a ball with the box, using it for a little playroom after my son put a light bulb in it and cut a door in the side. I can highly recommend Ship Smart.I wanted to ship an antique bed to my son in Washington. Several large movers were not interested in such a small shipment, however found Ship Smart on the internet and found them to be courteous, prompt and very professional. They arrived at my house on schedule, and my son reported they were very accommodating setting up a mutually agreeable delivery day & time. The bed was very well packed, and my granddaughters had a ball with the box, using it for a little playroom after my son put a light bulb in it and cut a door in the side. I can highly recommend Ship Smart.

gilman

12 DECEMBER 2014

When a mover isn't warranted and the items would be a pain to ship on your own, I would highly recommend ShipSmart. I had a large antique coffee table, a big oil painting, some framed art and two cartons. It was all picked up without a hitch and arrived safely in a timely manner. This is worth the money charged and then some!When a mover isn't warranted and the items would be a pain to ship on your own, I would highly recommend ShipSmart. I had a large antique coffee table, a big oil painting, some framed art and two cartons. It was all picked up without a hitch and arrived safely in a timely manner. This is worth the money charged and then some!

Julie

11 DECEMBER 2014

I can only simply say, "The Best". The best people to work with, the best price, the best at meeting their scheduled delivery and pick-up, and more importantly the best value for the buck! My wife had to close her mother's home in San Antonio, TX and called me to say that she very much wanted to keep her Grandfather's Desk but seeing as she flew from Chicago to San Antonio I was pretty sure she wouldn't be able to check the desk through as luggage for the trip home. So how does one get a desk packaged and shipped? After some internet searching I found Ship Smart. They walked me through the process, answered all my questions, and made me feel like my wife's childhood memories would be safely delivered. I would never consider using anyone else in the future.I can only simply say, "The Best". The best people to work with, the best price, the best at meeting their scheduled delivery and pick-up, and more importantly the best value for the buck! My wife had to close her mother's home in San Antonio, TX and called me to say that she very much wanted to keep her Grandfather's Desk but seeing as she flew from Chicago to San Antonio I was pretty sure she wouldn't be able to check the desk through as luggage for the trip home. So how does one get a desk packaged and shipped? After some internet searching I found Ship Smart. They walked me through the process, answered all my questions, and made me feel like my wife's childhood memories would be safely delivered. I would never consider using anyone else in the future.

Mikael

11 DECEMBER 2014

I was referred to Ship Smart by Superior in Philadelphia, PA, a local moving company. I prepacked and shipped my son a complete household goods shipment for his new and unfurnished apartment. Everything from furniture to dishes, linen, paper products, the works; and clothes. Everything was brand new and in original packaging. He didn't know what was coming. An unscrupulous shipper could have easily "lost" or "exchanged" items. Everything arrived untouched and in one piece. The furniture was additionally wrapped for added protection. The shipment was from Philadelphia, PA to Utah. I would use this company again. The customer service (movers, office staff) was A-1 rated.I was referred to Ship Smart by Superior in Philadelphia, PA, a local moving company. I prepacked and shipped my son a complete household goods shipment for his new and unfurnished apartment. Everything from furniture to dishes, linen, paper products, the works; and clothes. Everything was brand new and in original packaging. He didn't know what was coming. An unscrupulous shipper could have easily "lost" or "exchanged" items. Everything arrived untouched and in one piece. The furniture was additionally wrapped for added protection. The shipment was from Philadelphia, PA to Utah. I would use this company again. The customer service (movers, office staff) was A-1 rated.

Kim E.

11 DECEMBER 2014

I entrusted Ship Smart with a family heirloom desk and chair that I needed shipped from New England to Michigan. Everything from initial email contact to delivery confirmation was done in a professional manner. Every customer service person, every delivery person, every trucker was courteous and performed his or her job as well as I could have hoped. The final cost was as estimated, delivery was on time, and the desk and chair arrived at their destination without a dent or scratch. Five stars without a doubt.I entrusted Ship Smart with a family heirloom desk and chair that I needed shipped from New England to Michigan. Everything from initial email contact to delivery confirmation was done in a professional manner. Every customer service person, every delivery person, every trucker was courteous and performed his or her job as well as I could have hoped. The final cost was as estimated, delivery was on time, and the desk and chair arrived at their destination without a dent or scratch. Five stars without a doubt.

Candy

23 NOVEMBER 2014

Our shipment was excellently protected on all sides with custom styrofoam within perfect custom sized cartons. The shipment also arrived on the delivery date as promised.Our shipment was excellently protected on all sides with custom styrofoam within perfect custom sized cartons. The shipment also arrived on the delivery date as promised.

Bob C

16 NOVEMBER 2014

I have used Shipsmart twice! Every person I dealt with whether it be the movers or office staff were very friendly. Being a single mother, moving across the country twice was hard enough but with the movers they made it a whole lot easier on me! They showed up on time, answered all my questions and called to let me know when my shipment was shipped out. They are extremely professional and courteous. I WILL definitely use them again and I WILL definitely refer them to my friends and family!!I have used Shipsmart twice! Every person I dealt with whether it be the movers or office staff were very friendly. Being a single mother, moving across the country twice was hard enough but with the movers they made it a whole lot easier on me! They showed up on time, answered all my questions and called to let me know when my shipment was shipped out. They are extremely professional and courteous. I WILL definitely use them again and I WILL definitely refer them to my friends and family!!

Naomi

12 NOVEMBER 2014

I felt like all was in good hands. Thanks!I felt like all was in good hands. Thanks!

Robert

11 NOVEMBER 2014

When I was faced with cleaning out my mom's house after her passing I was overwhelmed at how I was going to ship a few pieces of furniture fro Michigan to California. Ship Smart was amazed. From the first phone call to the delivery it was so easy. Nothing was damaged, it came on time (actually quicker than I was promised) and I can't say anything thank you enough.When I was faced with cleaning out my mom's house after her passing I was overwhelmed at how I was going to ship a few pieces of furniture fro Michigan to California. Ship Smart was amazed. From the first phone call to the delivery it was so easy. Nothing was damaged, it came on time (actually quicker than I was promised) and I can't say anything thank you enough.

Susan

11 NOVEMBER 2014

We were grateful to hear about Ship Smart from our trusted mover Gentle Giant. We had a small move across the country. Our belongings arrived on time and in perfect shape. The staff was responsive and easy to work with.We were grateful to hear about Ship Smart from our trusted mover Gentle Giant. We had a small move across the country. Our belongings arrived on time and in perfect shape. The staff was responsive and easy to work with.

Marilyn Paul

11 NOVEMBER 2014

From my first phone call to Ship Smart to the delivery of our furniture, Ship Smart was courteous, professional, knowledgeable and on time.From my first phone call to Ship Smart to the delivery of our furniture, Ship Smart was courteous, professional, knowledgeable and on time.

Damon

11 NOVEMBER 2014

Experience the Best - Ship with Ship Smart! We've used Ship Smart several times. They show up when they say they will; they wrap and handle your goods with care; and they communicate to let you know cost, timing, etc., and when goods will be delivered. My last shipping required a pick up in two places and they handled it with no problems!When you have items too big to ship any other way (i.e. US Postal, UPS, etc) they are the shippers you should contact! You can also ship to multiple places when giving furniture to relatives in or out-of-state. I plan to use them again within the next 6 months!They are the BEST!

Susan

11 NOVEMBER 2014

Dependable, efficient and handled everything with care! I learned of Ship Smart from a neighbor who had shipped a large wooden swing set from CA to OH.She raved about the prompt pick-up, handling and care she received with Ship Smart and said I wouldn't be disappointed with their service.She was right!The two gentlemen arrived on time, took great care of my antiques and furniture,even taking time to special-wrap a picture frame that I didn't think I'd be able to ship.All my items arrived in FL from CA undamaged and extra care was provided during crating to put upright "Nothing On Top!" signs prevent crush damage.I would definitely use Ship Smart again and found it to be very cost-effective as well!

Sheri in FL

11 NOVEMBER 2014

Best Small Shipper Around The Service is the best around for anyone needing a small move done.The larger companies are to to exspensive.Shipsmart is the Best in the business for small shipment.I tell all my friends to use them.

Cara De Clusin- Van De Grift

11 NOVEMBER 2014

Ship Smart is the only way to truly "ship smart!" Ship Smart was recommended to me by a friend when I was planning a move from NC to CA. I called them up and was immediately blown away at their customer service. They won me over as a customer, and were very informative, continually, throughout the whole move process. The incredible way in which they packed and palletized everything meticulously was simply amazing when my entire life's belongings arrived, and arrived on time.I will never hesitate to use Ship Smart again if ever (hopefully not) I have to move again.

Chris

11 NOVEMBER 2014

Ship Smart moved my piano from Davis, CA, to Seattle. Very good service. The piano was in good hands. The movers were in touch with my family in Seattle so details of delivery were clear.Ship Smart moved my piano from Davis, CA, to Seattle. Very good service. The piano was in good hands. The movers were in touch with my family in Seattle so details of delivery were clear.

Donna

11 NOVEMBER 2014

Dear Ship Smart I wanna thank you for excellent job. From pick up to drop off. You made everything so much easier, no worries, no headache, on time, professional, excellent service. Thanks Ship Smart ♥♥♥♥♥Dear Ship Smart I wanna thank you for excellent job. From pick up to drop off. You made everything so much easier, no worries, no headache, on time, professional, excellent service. Thanks Ship Smart ♥♥♥♥♥

Marina

11 NOVEMBER 2014

Your service from the first call to the final delivery was exceptional, your price for service was reasonable. I appreciate your professionalism when I had to relocate my son from Atlanta to California. Your company was able to track our shipment and let us know where it was whenever we called. Will definitely use your company again. I have already referred others to you. Regards- JueleahYour service from the first call to the final delivery was exceptional, your price for service was reasonable. I appreciate your professionalism when I had to relocate my son from Atlanta to California. Your company was able to track our shipment and let us know where it was whenever we called. Will definitely use your company again. I have already referred others to you. Regards- Jueleah

Jueleah

11 NOVEMBER 2014

I would recommend the Ship Smart Service to anyone on the go, or in the middle of a move. Their customer service rep. called me, more than once, with updates on my shipment's location(s), and I didn't even have to ask. The shipment arrived when they said it would and their driver delivered it to the driveway. He called ahead, and unloaded the pallet, too. There was nothing to do but sign.I would recommend the Ship Smart Service to anyone on the go, or in the middle of a move. Their customer service rep. called me, more than once, with updates on my shipment's location(s), and I didn't even have to ask. The shipment arrived when they said it would and their driver delivered it to the driveway. He called ahead, and unloaded the pallet, too. There was nothing to do but sign.

Daniel

11 NOVEMBER 2014

In May '14 I moved a one-bed condo from VA to AZ - it was flawless, picked it up on time, handled the packing well, shipper skidded it really well, delivery was flexible and on time with zero damage or loss, pricing worked well - I underestimated some quantities and weights, but the total was what I expected based on the estimate. In October '14 I shipped two pallets of items, many sentimental keepsakes, from FL to AZ with the same experience as the first time. They did what they said they would do - Well Done!In May '14 I moved a one-bed condo from VA to AZ - it was flawless, picked it up on time, handled the packing well, shipper skidded it really well, delivery was flexible and on time with zero damage or loss, pricing worked well - I underestimated some quantities and weights, but the total was what I expected based on the estimate. In October '14 I shipped two pallets of items, many sentimental keepsakes, from FL to AZ with the same experience as the first time. They did what they said they would do - Well Done!

Evan

11 NOVEMBER 2014

The people that picked up our items were very careful. At the delivery end the workers were careful and helpful.The people that picked up our items were very careful. At the delivery end the workers were careful and helpful.

Audre

11 NOVEMBER 2014

We needed to ship a few pieces of furniture from the San Francisco Bay Area to Colorado. The Ship Smart crew did an excellent job from start to finish (delivery). The office staff promptly provided a competitive bid, the pick up crew was on-time and efficient, and the delivery went perfectly within the time frame estimated. Everyone was very pleasant and customer oriented. We definitely give Ship Smart an Outstanding review!We needed to ship a few pieces of furniture from the San Francisco Bay Area to Colorado. The Ship Smart crew did an excellent job from start to finish (delivery). The office staff promptly provided a competitive bid, the pick up crew was on-time and efficient, and the delivery went perfectly within the time frame estimated. Everyone was very pleasant and customer oriented. We definitely give Ship Smart an Outstanding review!

Lucinda

11 NOVEMBER 2014

This was the way to go. Friendly guys packed and moved everything we designated to a truck and a couple weeks later everything was in CA at my son's at a reasonable price.This was the way to go. Friendly guys packed and moved everything we designated to a truck and a couple weeks later everything was in CA at my son's at a reasonable price.

Adelaide

11 NOVEMBER 2014

We've used Ship Smart several times. They show up when they say they will; they wrap and handle your goods with care; and they communicate to let you know cost, timing, etc., and when goods will be delivered. My last shipping required a pick up in two places and they handled it with no problems! When you have items too big to ship any other way (i.e. US Postal, UPS, etc) they are the shippers you should contact! You can also ship to multiple places when giving furniture to relatives in or out-of-state. I plan to use them again within the next 6 months! They are the BEST!We've used Ship Smart several times. They show up when they say they will; they wrap and handle your goods with care; and they communicate to let you know cost, timing, etc., and when goods will be delivered. My last shipping required a pick up in two places and they handled it with no problems! When you have items too big to ship any other way (i.e. US Postal, UPS, etc) they are the shippers you should contact! You can also ship to multiple places when giving furniture to relatives in or out-of-state. I plan to use them again within the next 6 months! They are the BEST!

Susan

11 NOVEMBER 2014

I learned of Ship Smart from a neighbor who had shipped a large wooden swing set from CA to OH. She raved about the prompt pick-up, handling and care she received with Ship Smart and said I wouldn't be disappointed with their service. She was right! The two gentlemen arrived on time, took great care of my antiques and furniture, even taking time to special-wrap a picture frame that I didn't think I'd be able to ship. All my items arrived in FL from CA undamaged and extra care was provided during crating to put upright "Nothing On Top!" signs prevent crush damage. I would definitely use Ship Smart again and found it to be very cost-effective as well!I learned of Ship Smart from a neighbor who had shipped a large wooden swing set from CA to OH. She raved about the prompt pick-up, handling and care she received with Ship Smart and said I wouldn't be disappointed with their service. She was right! The two gentlemen arrived on time, took great care of my antiques and furniture, even taking time to special-wrap a picture frame that I didn't think I'd be able to ship. All my items arrived in FL from CA undamaged and extra care was provided during crating to put upright "Nothing On Top!" signs prevent crush damage. I would definitely use Ship Smart again and found it to be very cost-effective as well!

Sheri in FL

11 NOVEMBER 2014

Ship Smart was recommended to me by a friend when I was planning a move from NC to CA. I called them up and was immediately blown away at their customer service. They won me over as a customer, and were very informative, continually, throughout the whole move process. The incredible way in which they packed and palletized everything meticulously was simply amazing when my entire life's belongings arrived, and arrived on time. I will never hesitate to use Ship Smart again if ever (hopefully not) I have to move again.Ship Smart was recommended to me by a friend when I was planning a move from NC to CA. I called them up and was immediately blown away at their customer service. They won me over as a customer, and were very informative, continually, throughout the whole move process. The incredible way in which they packed and palletized everything meticulously was simply amazing when my entire life's belongings arrived, and arrived on time. I will never hesitate to use Ship Smart again if ever (hopefully not) I have to move again.

Chris

11 NOVEMBER 2014

The Service is the best around for anyone needing a small move done. The larger companies are to to exspensive. Shipsmart is the Best in the business for small shipment. I tell all my friends to use them.The Service is the best around for anyone needing a small move done. The larger companies are to to exspensive. Shipsmart is the Best in the business for small shipment. I tell all my friends to use them.

Cara De Clusin- Van De Grift