Ship Smart Delivery Process

Flexible and Reliable Solutions

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Ship Smart Delivery Process: Flexible and Reliable Solutions

At Ship Smart, we offer tailored delivery options to ensure your small move or furniture shipping arrives safely and on your terms. With over 25 years of expertise in small moves (under 2,000 lbs.), our delivery process is designed to be flexible, cost-effective, and stress-free. Whether you’re relocating to a college, moving a small office, or shipping antiques cross-country, our nationwide network of over 300 locations guarantees reliable delivery across all 50 states, Canada, and international destinations.

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How Ship Smart Delivers Your Items

Our delivery process is customized to meet your needs, ensuring your items arrive securely. Here’s how it works:

Arrival at Destination: After your items are expertly packed and shipped, they arrive at the destination terminal or warehouse, ready for the final delivery phase.
Scheduling Delivery: Once your shipment reaches the destination, our team contacts your designated delivery contact directly to schedule a delivery appointment over the phone. All deliveries are scheduled Monday through Friday during regular business hours, with 2–4-hour windows for convenience.
Flexible Delivery Options: Choose between curbside delivery for affordability or full-service (white-glove) delivery for a premium experience. If you’re unsure which option suits you, learn more about choosing the right delivery type.
Delivery Execution: Our professional team delivers your items according to your chosen service level, ensuring a smooth and reliable experience.

Understanding Delivery Terms

To help you choose the best delivery option, here’s an explanation of key terms:

Curbside Deliveries: Our most affordable option, curbside delivery brings your palletized shipment to the closest accessible point outside your delivery address (e.g., driveway or curbside). You’re responsible for unpacking and moving items indoors. This option requires a 48-foot tractor-trailer-accessible location and items under 84 inches in height.
Full-Service Deliveries: Also known as white-glove delivery, this premium service includes unwrapping, removing items from pallets, and placing them inside the first floor of your home or business. Packing materials are removed, but unpacking boxes or furniture assembly is not included (available for an additional fee).
Scheduling Deliveries: Deliveries are scheduled over the phone after your shipment arrives at the destination terminal or warehouse, ensuring you have a convenient appointment time.
Delivery Times: Regular service, our most cost-effective option, takes 4–6 weeks, depending on shipping volume, season, and destination. For faster delivery, expedited service is available—discuss timelines with your sales agent when booking.

Benefits of Ship Smart’s Delivery Services

Our delivery process offers unmatched advantages for your small move or furniture shipping:

Flexible Options: Choose curbside for savings or full-service for convenience, tailored to your budget and needs.
Reliable Scheduling: Phone-based scheduling ensures you’re informed and prepared for delivery, with guaranteed dates available for expedited service.
Nationwide and International Reach: Deliveries to all 50 states, Canada, and most international destinations, with customs clearance support for global moves.
Cost Efficiency: Our partnerships with major freight carriers secure deep discounts, keeping your delivery affordable.
Safe Handling: With a damage rate below 2%, our palletized shipments and professional delivery teams ensure your items arrive in pristine condition.

Common Delivery Questions Answered

Based on customer inquiries from our help center, here are answers to frequent delivery questions:

Do I need to be present for delivery? Yes, you or a designated party must be present to sign for the shipment.
How long does delivery take? Regular service takes 4–6 weeks, but expedited options are available for faster delivery—discuss with your sales agent.
Can I store my items temporarily? Yes, short-term storage is available at the destination if needed.
What if my delivery location has access issues? Contact us to confirm accessibility for curbside delivery or opt for full-service delivery for complex locations.

For more details, visit our shipping and delivery FAQ page.

Next Step: Get Your Custom Estimate

Ready to start your small move? The next step is to get a personalized estimate to plan your delivery. Use our online moving calculator for a custom price in minutes, or contact our team to discuss your needs and delivery options.

Ready to Deliver Your Small Move?

Let Ship Smart make your small move or furniture delivery effortless. Have questions or need an estimate? Call us at 866-805-5045, start a LiveChat, or use our online moving calculator to get a custom price in minutes. Our team is here to ensure your delivery is seamless!

So Why Pay For Something You Are Not Moving/Shipping?

Ship Smart specializes in small moves shipping out of state. Most moving companies are designed to handle large loads, typically 2000 lbs. and above, but not everyone needs to move a full truckload or a whole household of items.

So why pay for something you are not shipping? Here at Ship Smart you only pay for what you’re moving!

At Ship Smart, we’re committed to making your move simple, stress-free, and affordable. That’s why we partnered with Enhancify to provide flexible financing options. Now is the perfect time to take the next step.

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Small Move Specialization

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Ship Smart mover loading a small move onto the truck liftgate

Our Customer Testimonials

Tori Trevino

3 days ago

The process was easy. Everything went smoothly. I was aware of every step moving furniture across the country. The price was reasonable.

Eric Price

3 weeks ago

Ship Smart was a great solution for me- great communication, delivered as promised, very robust packaging and protection for my item, and the delivery was smooth and professional.

D Rothschild

1 month ago

Prompt quotation. Reasonable price. Accurate answers. Prompt collection. The agent at the destination end made a good connection and delivery into the required rooms.

Diane Rutler

1 month ago

I have never been so pleased with anything in my life the move went so smoothly ship smart is awesome. Everyone that works for them deserves so much credit for such excellent customer service. Highly highly recommend

Brenda Figueroa

4 months ago

Reliable, quick and upfront with costs and timeframes . Made my move a lot simpler . In home pick up and drop off worked out great . Would use again on my next move .

Cherry Smoke

5 months ago

EXCELLENT CUSTOMER SERVICE EVERY TIME!!!!

Haig Nazarian

5 months ago

Highly recommend. I shipped some furniture and a lot of fragile glassware, ceramics, etc., across the country. Exceptional service. The shipment was packed very well. Professional and courteous service. Not one item was damaged.

Jay Cashmore

5 months ago

Movers were in contact within 24 hours to pick up the art piece, was on its way from California to Wisconsin in the next week and arrived when scheduled. I was impressed with the way it was boxed. No chance it would be damaged. Delivery driver took care to remove it from the truck and placed it in my garage where I requested it. Very happy with the whole experience. Thank you to everyone involved.

Fiona Peneycad

5 months ago

I was hesitant to hire Ship Smart to move my household goods to Canada as there were some negative comments online. I spoke to the representative about these comments and he explained this happened when people didn't disclose the proper amount of goods originally. I tried to be very accurate with how much I was intending to ship. In the end, I was refunded the amount my estimate was in excess of the actual weight of my contents. I was so surprised to actually get money returned after the contents had been crated and wrapped at the warehouse. I was very impressed with the contact I had with all the individuals I had any interaction with. My move couldn't have been handled any better. Thank you Ship Smart. Great service.

James Harvey

5 months ago

The price was fair for coast to coast delivery. The process was a breeze, and the delivery drivers were on time and professional. I would recommend this company to my friends and family.

Michele Neubauer

5 months ago

Super efficient! Seamless experience from quote, to pick up and delivery!

Douglas Brown

7 months ago

I used Ship Smart for THE item I wanted after my Mom passed. It was handed extremely well, the customer service was excellent, the final leg was convenient for us on delivery. Zero damage, very well packed. Thanks Ship Smart!

Andrea Sereno

9 months ago

My moving experience with Ship Smart was exceptional with the highest standard of professionalism. I did a significant amount of research and Ship Smart is the company I had complete trust in. Their website is organized and a true reflection of their company and services. Communications were timely and consistent. Everyone in the process was wonderful to work with. My items were thoughtfully packed and in perfect condition when they arrived. My move was peaceful, simple, stress free and a happy memory. They were the perfect moving company for my small cross country move.

Patrick J. Slattery

9 months ago

This long distance transaction went flawlessly from the pick up, packaging, overland travel and delivery. High recommendations. PJS

Erin Long

9 months ago

Robert at Ship Smart has been incredibly helpful and kind in helping me navigate my move. He's quick and responsive. I feel supported and taken care of. Highly recommend and will use for my next move!

Ryan

10 months ago

Works well for moving smaller items. Be aware that the original quote is an estimate and that all of your items are weighed then your given your final price based on weight. You can get price per pound from them. Things were packed very well. Movers were great on both sides, no issues

Mike K

10 months ago

I can't express enough appreciation for the professional help Ariel provided me through out the process. Great work, very much appreciated.

Stephen Raff

1 year ago

Outstanding experience. Pickup team was on time, courteous and efficient. Carefully tagged each item. Lyndsi was very helpful and responsive especially as we didn't have a destination address to begin our move. The delivery came to us a few weeks later (NJ to CA) on the day scheduled and again move on team was very courteous and helpful putting each box in the designated room. Wow !

Joni Roy

1 year ago

Ship Smart did a fantastic job for us! They shipped a small amount of items when my mom made a 1400 mile move. The person who picked up the items was helpful and quick and careful with all the items. The shipment was delivered as stated. The delivery driver went to extra lengths for drop the shipment off at a convenient location at our house. He was kind and helpful. The whole experience was great. I would use Ship Smart again!

Tim Bevan

1 year ago

All of the subcontractors did a great job, good communication and on time. Our items got to our destination safely, nothing broken or missing.

Harry A

1 year ago

Excellent service from scheduling, packing, shipping, and receiving of our shipment. Our shipment came from Southern Florida to Norther Alberta Canada in 3 weeks, in perfect condition. Thank you for the professional efficient reasonablly priced service.