Ship Smart Delivery Process

Ship Smart Delivery Process: Flexible and Reliable Solutions

At Ship Smart, we offer tailored delivery options to ensure your small move or furniture shipping arrives safely and on your terms. With over 25 years of expertise in small moves (under 2,000 lbs.), our delivery process is designed to be flexible, cost-effective, and stress-free. Whether you’re relocating to a college, moving a small office, or shipping antiques cross-country, our nationwide network of over 300 locations guarantees reliable delivery across all 50 states, Canada, and international destinations.

How Ship Smart Delivers Your Items

Our delivery process is customized to meet your needs, ensuring your items arrive securely. Here’s how it works:

1. Arrival at Destination: After your items are expertly packed and shipped, they arrive at the destination terminal or warehouse, ready for the final delivery phase.
2. Scheduling Delivery: Once your shipment reaches the destination, our team contacts your designated delivery contact directly to schedule a delivery appointment over the phone. All deliveries are scheduled Monday through Friday during regular business hours, with 2–4-hour windows for convenience.
3. Flexible Delivery Options: Choose between curbside delivery for affordability or full-service (white-glove) delivery for a premium experience. If you’re unsure which option suits you, learn more about choosing the right delivery type.
4. Delivery Execution: Our professional team delivers your items according to your chosen service level, ensuring a smooth and reliable experience.

Understanding Delivery Terms

To help you choose the best delivery option, here’s an explanation of key terms:

• Curbside Deliveries: Our most affordable option, curbside delivery brings your palletized shipment to the closest accessible point outside your delivery address (e.g., driveway or curbside). You’re responsible for unpacking and moving items indoors. This option requires a 48-foot tractor-trailer-accessible location and items under 84 inches in height.
• Full-Service Deliveries: Also known as white-glove delivery, this premium service includes unwrapping, removing items from pallets, and placing them inside the first floor of your home or business. Packing materials are removed, but unpacking boxes or furniture assembly is not included (available for an additional fee).
• Scheduling Deliveries: Deliveries are scheduled over the phone after your shipment arrives at the destination terminal or warehouse, ensuring you have a convenient appointment time.
• Delivery Times: Regular service, our most cost-effective option, takes 4–6 weeks, depending on shipping volume, season, and destination. For faster delivery, expedited service is available—discuss timelines with your sales agent when booking.

Benefits of Ship Smart’s Delivery Services

Our delivery process offers unmatched advantages for your small move or furniture shipping:

• Flexible Options: Choose curbside for savings or full-service for convenience, tailored to your budget and needs.
• Reliable Scheduling: Phone-based scheduling ensures you’re informed and prepared for delivery, with guaranteed dates available for expedited service.
• Nationwide and International Reach: Deliveries to all 50 states, Canada, and most international destinations, with customs clearance support for global moves.
• Cost Efficiency: Our partnerships with major freight carriers secure deep discounts, keeping your delivery affordable.
• Safe Handling: With a damage rate below 2%, our palletized shipments and professional delivery teams ensure your items arrive in pristine condition.

Common Delivery Questions Answered

Based on customer inquiries from our help center, here are answers to frequent delivery questions:

• Do I need to be present for delivery? Yes, you or a designated party must be present to sign for the shipment.
• How long does delivery take? Regular service takes 4–6 weeks, but expedited options are available for faster delivery—discuss with your sales agent.
• Can I store my items temporarily? Yes, short-term storage is available at the destination if needed.
• What if my delivery location has access issues? Contact us to confirm accessibility for curbside delivery or opt for full-service delivery for complex locations.

For more details, visit our shipping and delivery FAQ page.

Next Step: Get Your Custom Estimate

Ready to start your small move? The next step is to get a personalized estimate to plan your delivery. Use our online moving calculator for a custom price in minutes, or contact our team to discuss your needs and delivery options.

Ready to Deliver Your Small Move?

Let Ship Smart make your small move or furniture delivery effortless. Have questions or need an estimate? Call us at 866-333-8018, start a LiveChat, or use our online moving calculator to get a custom price in minutes. Our team is here to ensure your delivery is seamless!