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March 19, 2020

Ship Smart Responds To COVID-19

Find out how we are doing our part to ensure the safety of our employees, partners, and communities.

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A warehouse employee wearing a mask and gloves.

As America responds to the COVID-19 outbreak, our thoughts, prayers, and feelings are with the people around the world that have been affected and the dedicated medical professionals working 24/7 to help them.

At Ship Smart, we are happy to announce that we are virus free and that we are doing our part to ensure the safety of our employees, partners, and making every effort to guard the well-being and health of the communities in which we operate.

Remote Working

In an effort to reduce the impact of the COVID-19 virus, the majority of our staff will be working remotely and all our offices are closed to the public.

Customer Support

Our Customer Service staff will be available via phone at (866) 333-8018 from 6:00 am to 6:00 pm PST. They are available to answer any questions and help you with any problems that you may encounter.

Pick Up & Delivery

As of March 16th, 2020 there has been no known outbreaks of the ?Covid-19? virus at any of our locations nationwide.

Our warehouse team will be keeping there trucks clean on a daily basis and all crew members will wear gloves and medical masks when picking up and/or delivering items to any residence or business.

Most studies have stated that the Corona Virus can last 24 hours on cardboard and 2-3 days on plastic and stainless steel.

https://www.wired.com/story/how-long-does-the-coronavirus-last-on-surfaces/

All of our shipments will be kept for a minimum of 4-5 days before arriving at their destination.

Updates

During this time, in an effort to keep employees and partners safe, warehouses may be shutdown temporarily. Please connect with us by visit this page or call us for updates.

Shipping is considered an essential business. At This We Are Operational At Every Location.

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Great customer service Great customer service. All companies used by ShipSmart did a good job. Great communication throughout the process.
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February 15, 2025
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