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What Our Customers Have To Say

...Based on the quick, intelligent and clear e-mail response I received from one small move specialist, and a few subsequent e-mail responses, I made my choice. My mover... ShipSmart... brought my boxes inside my apartment. It was painless, and there were no surprise costs. Nothing broke.

08/12/2000 - -Jodi Mardesich, The New York Times

I am calling to commend you and your team for excellent work and professionalism when shipping my furniture. Our cabinet not only shipped in a timely fashion, but also in excellent condition.

11/17/2014 - - Ann W. - Saint Petersburg, FL

Thank you the things have been delivered in good condition. thank you so much.

10/24/2014 - - David L. - Sykesville, MD

Due to my job, I am required to move quite often. Smart Ship provided me the peace of mind knowing that they would deliver as promised.

10/16/2014 - - Steve R. - Reno, NV

Thanks. Everything arrived in beautiful condition.

9/3/2014 - - Marilyn P. - Oakland, CA

As a REALTOR and someone who grew up in the business, Shipsmart has been the most professional and responsible of any mover Ive worked with.

8/18/2014 - - Leslie S. - Karens, TX

Ship Smart kept us informed through the whole process and followed up at the end. Thank you for great service and getting our precious Grandfather clock safely to our daughters home

7/28/2014 - - Cindy W. - Minneapolis, MN

I appreciate your going the extra mile to help make this a smooth process. ShipSmart did an excellent job for me. I'm one very happy customer.

7/21/2014 - - John S. - Houston, TX

We cleared Canadian Customs for the shipment on Wednesday and it was delivered yesterday all in excellent condition.

7/7/2014 - -Catherine P.

I just wanted to say thank you for all you did to help my shipment arrive safely.

4/24/2014 - Tracey L. - Clovis, NM

I was very happy overall. Everyone I dealt with was great.

4/23/2014 - - Marilyn B. - La Porte, TX

Super easy...Shipper was at the door, on time. Items were in the truck and on their way within an hour.

4/23/2014 - - Joseph G. Seattle, WA

Great driver, everything was just fine!

4/23/2014 - - Jerry R. - Ann Arbor, MI

I would absolutely recommend and use your services again.

4/23/2014 - - Elizabeth B. - Alexandria, VA

Jessica and the whole team ALWAYS take great care of us!

4/23/2014 - - Sarah C. - Augusta, GA

I just wanted to say thank you for all you did to help my shipment to arrive safely. Especially Robert for extra packing.

4/23/2014 - Tracey L. - Clovis, NM

This whole experience(transaction) was beyond my expectations.

4/23/2014 - - John S. - Corvalis, OR

Very happy.

4/23/2014 - - Wini K. - Saint Paul, MN

Everything went well and your two guys were great.

4/23/2014 - - William K. - Madison, WI

I certainly could recommend you all, for anyone that needed a small shipment done carefully.

4/22/2014 - - Irene P. - Sacramento, CA

It has been a pleasure to work with Ship Smart, and I have enjoyed the professionalism and friendliness of each Ship Smart representative.

4/18/2014 - - William N. - Lady Lake, FL

All of the people I met or talked to were personable, helpful and a delight to work with, from Hannah and Robert to the people who came to the house and did the packing.

4/9/2014 - - Susan B. - Oceanside, CA

I would recommend your company to anyone who needs a service like this. There was not one thing that would have improved this experience. thank you.

4/9/2014 - - Terry B - Pensacola, FL

The packers in Santa Monica were professional yet friendly. On time, efficient and pleasant to work with.

4/9/2014 - - Susan C. - Cambridge, MA

The two men who packed my belongings in Texas were excellent. They were prompt in arriving, efficient in packing and nothing was broken or damaged on arrival in CA.

4/9/2014 - - Dana H. - Morgan Hill, CA

On top of my order all the time. Even though I had a very small amount to move.

4/9/2014 - - Fritz W. - Kansas City, MO

Everyone was very professional and polite

4/9/2014 - - Elizabeth D. - Arlington, VA

My shipment arrived today and everything was in great condition, nothing broken or damaged. I want to thank all involved with taking such good care of my shipment.

4/8/2014 - Leslie I. - Phoenix, AZ

We had only clothes, books and a few household items to ship back to Arizona .... They came to pick up our things when asked and delivered them in a timely fashion. Thank you for making our move easy and hassle free.

3/26/2014 - - Priscilla E. - Sun City West, AZ

Packers did a nice job of protecting fragile figurines with careful pack job. Very efficient in getting in and out.

3/26/2014 - - Terry S. - Magalia, CA

Everything was completed in a timely manner. Great value for excellent service provided.

3/26/2014 - - Maureen R. - Ann Arbor, MI

I just wanted to send my sincere heartfelt thanks. The move was flawlessly smooth because of all of your amazing help. You were so professional every step of the way.

3/25/2014 - - Amber B. - Vancouver, BC

I was told the packaging protected the furniture from any damage at all and the shipment arrived 3 days earlier than estmated. Couldn't be happier.

3/20/2014 - - Jennifer K. - Rigby, ID

The service was great from start to finish. I was quite pleased with the packaging, it was top notch.

3/20/2014 - - Balakrishnan S. - Plano, TX

Everyone I dealt with was very friendly and efficient. All went exactly as promised by ShipSmart and delivered faster than expected.

3/7/2014 - - Bill P. - Hilliard, OH

My niece was so impressed at the condition of her grandmother's curio cabinet and was pleased that it was put right in the corner of her living room!

3/7/2014 - - Susan K. - Phoenix, AZ

Best packing job ever ...in Connecticut. We have moved over 9 times and never seen anything like it

3/7/2014 - - L. Nomeyko - Canton, CT

Everyone I dealt with was professional and polite ,but particularly the driver from the team who picked up my shipment.My daughter said the same for the driver who made the delivery to her.

3/7/2014 - - June H. - Willowbrook, IL

My son was very impressed with the packaging of the material. I know if either one of us hear of someone wanting to ship in or out of the state, you will be recommended.

3/7/2014 - - Carol H. - Trenton, MI

Thanks for all the great work from everyone at Ship-Smart - from those taking the order to those picking up the shipment to those packing...

3/6/2014 - -Paul B. - Oviedo, FL

Everything was perfect. People were helpful and patient, I needed a pickup with two days notice and it was done. Amazing. The price was really good.

3/3/2014 - -Amy G. - Cohasset, MA

#1 Customer Service

Ship Smart's number one priority is our customers. After every shipment we send our customers a survey to learn more about their experience. This is what they are saying.



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Mon - Fri: 6am to 6pm PST
Saturday: 9am to 3pm PST

Phone: (866) 333-8018
Fax: (831) 661-4845

Customer Testimonial
"Super easy...Shipper was at the door, on time. Items were in the truck and on their way within an hour."
- Joseph G. Seattle, WA