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What Our Customers Have To Say

...Based on the quick, intelligent and clear e-mail response I received from one small move specialist, and a few subsequent e-mail responses, I made my choice. My mover... ShipSmart... brought my boxes inside my apartment. It was painless, and there were no surprise costs. Nothing broke.

08/12/2000 - -Jodi Mardesich, The New York Times

… Our experience with Ship Smart exceeded our expectations. The task was to move our personal belongings from Atlanta, GA to Palm Springs, CA. We received our shipment on time and with no damage.

5/11/2015 - -Debra D. - San Jose, CA

Pick up was great. Ship Smart was on time, friendly, efficient, and professional.

5/7/2015 - - Paula E. - Riverside, CA

Everything was picked up on time, delivered on time, and in great condition. I greatly appreciate the thorough packing and will be doing business with you again.

5/5/2015 - - Roger K. - Evanston, IL

Thank you so very much for the wonderful shipping jobs you did for Mount Saint Mary's University, Los Angeles to Virginia and back.

5/1/2015 - -Francesca G. - Los Angeles, CA

Given the need for this kind of shipping in the future, there is no question that our first call would be to Ship Smart. We cannot adequately express how satisfied and happy we are with their service.

4/27/2015 - - John Q. - Edmonds, WA

The packing job was excellent. Your company was very courteous and helpful in all areas of this move. Thanks ever so. I will happily recommend your company to my family and friends!

2/2/2015 - - Jeanette B. - Port Allen, LA

I am calling to commend you and your team for excellent work and professionalism when shipping my furniture. Our cabinet not only shipped in a timely fashion, but also in excellent condition.

11/17/2014 - - Ann W. - Saint Petersburg, FL

Thank you the things have been delivered in good condition. thank you so much.

10/24/2014 - - David L. - Sykesville, MD

Due to my job, I am required to move quite often. Smart Ship provided me the peace of mind knowing that they would deliver as promised.

10/16/2014 - - Steve R. - Reno, NV

Thanks. Everything arrived in beautiful condition.

9/3/2014 - - Marilyn P. - Oakland, CA

As a REALTOR and someone who grew up in the business, Shipsmart has been the most professional and responsible of any mover Ive worked with.

8/18/2014 - - Leslie S. - Karens, TX

Ship Smart kept us informed through the whole process and followed up at the end. Thank you for great service and getting our precious Grandfather clock safely to our daughters home

7/28/2014 - - Cindy W. - Minneapolis, MN

I appreciate your going the extra mile to help make this a smooth process. ShipSmart did an excellent job for me. I'm one very happy customer.

7/21/2014 - - John S. - Houston, TX

We cleared Canadian Customs for the shipment on Wednesday and it was delivered yesterday all in excellent condition.

7/7/2014 - -Catherine P.

I just wanted to say thank you for all you did to help my shipment arrive safely.

4/24/2014 - Tracey L. - Clovis, NM

I was very happy overall. Everyone I dealt with was great.

4/23/2014 - - Marilyn B. - La Porte, TX

Super easy...Shipper was at the door, on time. Items were in the truck and on their way within an hour.

4/23/2014 - - Joseph G. Seattle, WA

Great driver, everything was just fine!

4/23/2014 - - Jerry R. - Ann Arbor, MI

I would absolutely recommend and use your services again.

4/23/2014 - - Elizabeth B. - Alexandria, VA

Jessica and the whole team ALWAYS take great care of us!

4/23/2014 - - Sarah C. - Augusta, GA

I just wanted to say thank you for all you did to help my shipment to arrive safely. Especially Robert for extra packing.

4/23/2014 - Tracey L. - Clovis, NM

This whole experience(transaction) was beyond my expectations.

4/23/2014 - - John S. - Corvalis, OR

Very happy.

4/23/2014 - - Wini K. - Saint Paul, MN

Everything went well and your two guys were great.

4/23/2014 - - William K. - Madison, WI

I certainly could recommend you all, for anyone that needed a small shipment done carefully.

4/22/2014 - - Irene P. - Sacramento, CA

It has been a pleasure to work with Ship Smart, and I have enjoyed the professionalism and friendliness of each Ship Smart representative.

4/18/2014 - - William N. - Lady Lake, FL

All of the people I met or talked to were personable, helpful and a delight to work with, from Hannah and Robert to the people who came to the house and did the packing.

4/9/2014 - - Susan B. - Oceanside, CA

I would recommend your company to anyone who needs a service like this. There was not one thing that would have improved this experience. thank you.

4/9/2014 - - Terry B - Pensacola, FL

The packers in Santa Monica were professional yet friendly. On time, efficient and pleasant to work with.

4/9/2014 - - Susan C. - Cambridge, MA

The two men who packed my belongings in Texas were excellent. They were prompt in arriving, efficient in packing and nothing was broken or damaged on arrival in CA.

4/9/2014 - - Dana H. - Morgan Hill, CA

On top of my order all the time. Even though I had a very small amount to move.

4/9/2014 - - Fritz W. - Kansas City, MO

Everyone was very professional and polite

4/9/2014 - - Elizabeth D. - Arlington, VA

My shipment arrived today and everything was in great condition, nothing broken or damaged. I want to thank all involved with taking such good care of my shipment.

4/8/2014 - Leslie I. - Phoenix, AZ

We had only clothes, books and a few household items to ship back to Arizona .... They came to pick up our things when asked and delivered them in a timely fashion. Thank you for making our move easy and hassle free.

3/26/2014 - - Priscilla E. - Sun City West, AZ

Packers did a nice job of protecting fragile figurines with careful pack job. Very efficient in getting in and out.

3/26/2014 - - Terry S. - Magalia, CA

Everything was completed in a timely manner. Great value for excellent service provided.

3/26/2014 - - Maureen R. - Ann Arbor, MI

I just wanted to send my sincere heartfelt thanks. The move was flawlessly smooth because of all of your amazing help. You were so professional every step of the way.

3/25/2014 - - Amber B. - Vancouver, BC

I was told the packaging protected the furniture from any damage at all and the shipment arrived 3 days earlier than estmated. Couldn't be happier.

3/20/2014 - - Jennifer K. - Rigby, ID

The service was great from start to finish. I was quite pleased with the packaging, it was top notch.

3/20/2014 - - Balakrishnan S. - Plano, TX

Everyone I dealt with was very friendly and efficient. All went exactly as promised by ShipSmart and delivered faster than expected.

3/7/2014 - - Bill P. - Hilliard, OH

#1 Customer Service

Ship Smart's number one priority is our customers. After every shipment we send our customers a survey to learn more about their experience. This is what they are saying.



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Recent Customers


  • Jodi from the New York Times was a recent small move customer.

    ...Based on the quick, intelligent and clear e-mail response I received, I made my choice. ShipSmart... brought my boxes inside my apartment. It was painless, and there were no surprise costs.
    -Jodi Mardesich, The New York Times

  • Verizon was a recent customer that shipped servers with us.
    N.A.S.A was a recent customer that shipped high value electronics with us.

    A.T.T. was a recent customer with us.
  • Better Business Bureau Logo.

    The Better Business Bureau. . . processed 10,892. OUT OF ALL THOSE COMPLAINTS, YOUR COMPANY RECEIVED NONE. Congratulations on your success
    -D. Patrick Wallace, President Better Business Bureau


  • The Los Angeles Lakers was a recent customer of ours that relocated employees belongings with us.

    Net I.Q. was a recent customer of our that shipped computers with us.
    HBO was a recent customer that shipped statues with us.


  • Les Paul was a recent customer of ours , who shipped high value items with us.

    I used Ship Smart to move Les Paul's first solid state electric guitars to our Museum. They were professional and easy to work with through the entire process.
    -Richard C., The Discovery World Museum

  • The Blackhawk Automobile Museum was a recent customer of ours.
    Stanford University was a recent customer of ours, who shipped sensitive electronic equipment with us.
    The Cable Car Museum was a recent customer of ours..
  • Bonhams and Butterfields used our service for many of it's prestigous auctions.

    Please contact our preferred shipper: ShipSmart!
    -Bonhams and Brooks, Auctioneer


  • Codwell Banker was a customer of ours.

    The discovery world museum was a recent customer of ours that shipped high value instruments with us.

    Perot Government Systems was a recent customer of ours.