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Yes. In most areas, you can drop off or pick up your items at our local warehouse for a reduced cost.
Standard transit times range from 1–3 weeks depending on several variables, including the size of your shipment, the amount of packaging involved, and the distance of transport.
Insurance is available for an additional cost. There are several policies available with varying premiums.
Payment in full is required once your shipment is packed and a final weight is determined. There is no deposit required and no payment due upon delivery. We accept all major credit cards as well as checks.
Usually we can pick-up your shipment within 24–72 hours from your initial call. However, we recommend you arrange your shipment one week in advance to allow us adequate time to schedule the pick-up for the day you request.
Yes, any items you package can reduce our labor charges. Please keep in mind that items need to be packaged to manufacturer specifications to ensure safe transport.
Conventional movers blanket-wrap furniture and loose load items into the moving truck. Since ShipSmart specializes in small shipments, we individually package items in order to keep all the shipments separated and protected against damage while in transit. With our service, your belongings are packaged in cardboard containers or wood crates in a manner that meets or exceeds the standards set by manufacturers for packaging new products, such as electronics and furniture, thus providing a safe and cost-effective way to transport your valued belongings.
ShipSmart was founded in early 1999. However, our founder has spent over 20 years in the moving industry and 15 years specializing in small moves. We are listed in good standing with the Better Business Bureau and are licensed and bonded with the U.S. Department of Transportation. References are available upon request.
The most common method of packaging involves either individually boxing the items or wrapping and consolidating them in a heavy-duty container. Most household items will be wrapped in plastic bubble wrap and/or foam, prior to being boxed in heavy-duty cartons. In the case of fragile items, such as glass, marble or artwork, crating in wood may be necessary. Once your items have been individually packaged or consolidated, they will be placed onto shipping pallets and secured with plastic shrink-wrap and banding. In all cases, our packaging standards exceed manufacturer’s specifications.
Yes, these services are available for additional costs. Our most economical service is our drop-off delivery which we refer to as “curbside” delivery. However, we do provide unpacking and inside delivery as well as reassembly and set-up service.

Recent Customers

  • Jodi from the New York Times was a recent small move customer.

    ...Based on the quick, intelligent and clear e-mail response I received, I made my choice. ShipSmart... brought my boxes inside my apartment. It was painless, and there were no surprise costs.
    -Jodi Mardesich, The New York Times

  • Verizon was a recent customer that shipped servers with us.
    N.A.S.A was a recent customer that shipped high value electronics with us.

    A.T.T. was a recent customer with us.
  • Years of Service

    The Better Business Bureau. . . processed 10,892. OUT OF ALL THOSE COMPLAINTS, YOUR COMPANY RECEIVED NONE. Congratulations on your success
    -D. Patrick Wallace, President Better Business Bureau

  • The Los Angeles Lakers was a recent customer of ours that relocated employees belongings with us.

    Net I.Q. was a recent customer of our that shipped computers with us.
    HBO was a recent customer that shipped statues with us.

  • Les Paul was a recent customer of ours , who shipped high value items with us.

    I used Ship Smart to move Les Paul's first solid state electric guitars to our Museum. They were professional and easy to work with through the entire process.
    -Richard C., The Discovery World Museum

  • The Blackhawk Automobile Museum was a recent customer of ours.
    Stanford University was a recent customer of ours, who shipped sensitive electronic equipment with us.
    The Cable Car Museum was a recent customer of ours..
  • Bonhams and Butterfields used our service for many of it's prestigous auctions.

    Please contact our preferred shipper: ShipSmart!
    -Bonhams and Brooks, Auctioneer

  • Codwell Banker was a customer of ours.

    The discovery world museum was a recent customer of ours that shipped high value instruments with us.

    Perot Government Systems was a recent customer of ours.