As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party organizations.
When you provide your phone number to Ship Smart, we collect and use this information for the following purposes:
Consent: By providing your phone number and opting in to receive text messages from Ship Smart, you expressly consent to receive SMS/text messages from us for both transactional and marketing purposes. Consent is not a condition of purchase.
Message Frequency: Message frequency varies based on your preferences and activity. You may receive transactional messages related to your shipments as well as promotional messages about our services and offers.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions: You can opt out of receiving SMS messages at any time by:
Help: For assistance with SMS communications, reply "HELP" to any text message or contact us at (800) 554-5574.
Supported Carriers: Our SMS service is available for most major carriers. Please contact us if you experience issues receiving messages.
Phone Number Sharing: We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your phone number with our service providers who assist us in delivering SMS communications, but only for the purpose of providing these services to you.
Data Retention: We retain your phone number and SMS communication preferences as long as you maintain an account with us or as required by law. You may request deletion of your phone number by contacting us directly.
Our site does not respond to "Do Not Track" browser settings, and you can browse our site without providing any personal information about yourself. Once you agree to provide us with your personal information, you are no longer anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use a particular service or feature. Updates To this policy will be sent via email.
Under some circumstances, we may require additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address and other information, as well as to bill you for the use of our services.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our community. This information may include the URL that you just came from, which URL you go to next, your computer browser information, and your IP address.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
We may provide you the opportunity to participate in surveys on the Site. If you choose to participate, we will request certain personal information, including your email address, from you. Participation in these surveys is completely voluntary, and you therefore have a choice whether to disclose this information. The requested information typically includes contact information and demographic information.
Ship Smart uses cookies to ensure you get a great experience.
A website cookie, often called a ‘cookie’, is a piece of data that web servers pass to your web browser. The web browser uses the cookie while you browse through a site.
There are two cookie types that websites use: advertising cookies and functional cookies. Our site uses both types of cookies. The first is a necessary cookie that helps our site function properly. From creating your quote to updating payments, these cookies ensure your interactions function properly and securely. The other cookie types we use allow us to advertise, reach new audiences, and connect with users beyond our website. For transparency, we have detailed these cookies below.
For your understanding, we’ve broken down a list of the cookies we use on our site and their function below. Necessary Site Cookies:
*Ship Smart is partnered with third parties & Google to manage our advertising on other sites. Our partner may use technologies such as cookies and similar technologies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.
#1 — Analytics Cookie
Analytics cookies allow us to track traffic patterns and provide us with insight into how visitors use our site. We use this information to optimize the customer journey.
#2 — Marketing Cookie
Marketing cookies provides consumer behavior and allows insight into our advertising effectiveness.
Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Have more questions about cookies? Please contact us directly by feedback@shipsmart.com