Trustpilot Reviews

Testimonials and Reviews

30 AUGUST 2018

I would highly recommend Ship Smart to anyone that is looking for a very efficient and economical way to move. The employees are very customer centric and the process of initiating the move on their website to the delivery of my shipment was easy and error-free.I would highly recommend Ship Smart to anyone that is looking for a very efficient and economical way to move. The employees are very customer centric and the process of initiating the move on their website to the delivery of my shipment was easy and error-free.

Bob

22 AUGUST 2018

Excellent customer service and given that summer is the busiest time for them they came through with the damage free delivery as promised. I am grateful to have found them. And intend on shipping with them next summer.Excellent customer service and given that summer is the busiest time for them they came through with the damage free delivery as promised. I am grateful to have found them. And intend on shipping with them next summer.

Tim Moore

22 AUGUST 2018

Great job. Picked my desk up, crated it(very well), and delivered it as timely as possible. A little expensive though. Estimate will go up after they crate your product, then weigh it again. Crate added almost 90lbs. However, with the crate job they did, NOTHING was going to damage my desk.Great job. Picked my desk up, crated it(very well), and delivered it as timely as possible. A little expensive though. Estimate will go up after they crate your product, then weigh it again. Crate added almost 90lbs. However, with the crate job they did, NOTHING was going to damage my desk.

Richard

16 AUGUST 2018

Jim Lock was helpful in clearing up some miscommunication that I had been quite upset about. He really went out of his way to make it right.Jim Lock was helpful in clearing up some miscommunication that I had been quite upset about. He really went out of his way to make it right.

Laura

15 AUGUST 2018

Excellent pick up and packing. Delivered on time by a very good man.Excellent pick up and packing. Delivered on time by a very good man.

David

14 AUGUST 2018

Great job! My shipment arrived in perfect condition.Great job! My shipment arrived in perfect condition.

Debra

14 AUGUST 2018

excellent service and deliveryexcellent service and delivery

Tom

10 AUGUST 2018

They came when they said they would. They wrapped our item with shrink wrap. They delivered the item on time and in the persons homeThey came when they said they would. They wrapped our item with shrink wrap. They delivered the item on time and in the persons home

Robert

07 AUGUST 2018

Ship Smart provided excellent service in moving some of my furniture from Florida to North Carolina, the quotation was resable, the delivery was fast, and smooth, the crew helpful, my sofa and antique chair well packaged. Always patient and professional. I will recommend this service to everyone.lShip Smart provided excellent service in moving some of my furniture from Florida to North Carolina, the quotation was resable, the delivery was fast, and smooth, the crew helpful, my sofa and antique chair well packaged. Always patient and professional. I will recommend this service to everyone.l

Sonia

07 AUGUST 2018

Awesome experience Trusted them to bring an antique family heirloom, piece of furniture from one state to another They delivered on so many levels; price,promptness and service. Would highly recommend this company!Awesome experience Trusted them to bring an antique family heirloom, piece of furniture from one state to another They delivered on so many levels; price,promptness and service. Would highly recommend this company!

Debbie

06 AUGUST 2018

Easy effortless!Easy effortless!

Carol

06 AUGUST 2018

Best customer ever!Best customer ever!

Sharon

04 AUGUST 2018

Every aspect went as Ship Smart had planned. No delays and no excuses. Thoroughly enjoyed the experience.Every aspect went as Ship Smart had planned. No delays and no excuses. Thoroughly enjoyed the experience.

Bill

03 AUGUST 2018

Responds tp calls promptly Clear explanations of process. Great pick up and delivery service Personnel courteous, efficient, careful, helpful.Responds tp calls promptly Clear explanations of process. Great pick up and delivery service Personnel courteous, efficient, careful, helpful.

Kathleen

03 AUGUST 2018

Terrific service. Everything arrived on time and in perfect condition!Terrific service. Everything arrived on time and in perfect condition!

Penelope

03 AUGUST 2018

Professional, easy, delighted I used the company. A little more communication along the process might have been helpful--but everything arrived and all is good.Professional, easy, delighted I used the company. A little more communication along the process might have been helpful--but everything arrived and all is good.

joline godfrey

03 AUGUST 2018

Shipment was picked up and delivered as scheduled and arrived in perfect condition.Shipment was picked up and delivered as scheduled and arrived in perfect condition.

Greg

03 AUGUST 2018

Great service!!Great service!!

Steve

03 AUGUST 2018

The guys that picked up my stuff were accommodating and kind. The challenge was the delivery as they do not offer weekend delivery, which is short sighted and ridiculous. I called the corporate office for the third party delivery company that they use and they were able to coordinate a decent time that worked with my schedule, but it took a lot of energy and unnecessarily wasted my time.The guys that picked up my stuff were accommodating and kind. The challenge was the delivery as they do not offer weekend delivery, which is short sighted and ridiculous. I called the corporate office for the third party delivery company that they use and they were able to coordinate a decent time that worked with my schedule, but it took a lot of energy and unnecessarily wasted my time.

NJ to CA

02 AUGUST 2018

I was very satisfied with this company...efficient, helpful employees, good packaging...shipment delivered close to projection date...I would use again for small shipmentsI was very satisfied with this company...efficient, helpful employees, good packaging...shipment delivered close to projection date...I would use again for small shipments

Ann Hazeltine

02 AUGUST 2018

I had to ship my late parents furniture from Texas to Massachusetts. I had no idea how to do this, or how much it would cost. I called shipsmart and the process from start to finish was simple and quick. The people I spoke to over the phone were extremely helpful. Both people shipping the stuff and the people delivering it to my house communicated to me every step of the way. Extremely happy with the entire process and the cost was very surprising in a good way!I had to ship my late parents furniture from Texas to Massachusetts. I had no idea how to do this, or how much it would cost. I called shipsmart and the process from start to finish was simple and quick. The people I spoke to over the phone were extremely helpful. Both people shipping the stuff and the people delivering it to my house communicated to me every step of the way. Extremely happy with the entire process and the cost was very surprising in a good way!

Lee

01 AUGUST 2018

When my husband and I decided we were moving from Northern California to Southern California, we did not think twice about it and hired ShipSmart. We had used them before for a move and they provided excellent service, great pricing and prompt delivery. They again provided the same high quality of service to us on our move from Truckee mountains to Oxnard beaches. It was great to not have to worry about the moving aspect when you are in the escrow and trying to purchase another home. Of course our belongings were boxed and thoroughly wrapped that we had no damage at all. Thank you ShipSmart for your excellent service...definitely recommend you to all for their moving needs.When my husband and I decided we were moving from Northern California to Southern California, we did not think twice about it and hired ShipSmart. We had used them before for a move and they provided excellent service, great pricing and prompt delivery. They again provided the same high quality of service to us on our move from Truckee mountains to Oxnard beaches. It was great to not have to worry about the moving aspect when you are in the escrow and trying to purchase another home. Of course our belongings were boxed and thoroughly wrapped that we had no damage at all. Thank you ShipSmart for your excellent service...definitely recommend you to all for their moving needs.

Susan Womack

01 AUGUST 2018

I was extremely satisfied with Ship Smart, Inc. from beginning to end. I highly recommend them.I was extremely satisfied with Ship Smart, Inc. from beginning to end. I highly recommend them.

Marlene

27 JULY 2018

Excellent professional service. Not a scratch! Would use again.Excellent professional service. Not a scratch! Would use again.

Wayne

26 JULY 2018

Professional, polite service at a great price.Professional, polite service at a great price.

Roslyn

25 JULY 2018

Shipsmart was on time, provided all services offered. Pickup was as stated. Delivery and end point was per my schedule. All boxes were intact, no damagesShipsmart was on time, provided all services offered. Pickup was as stated. Delivery and end point was per my schedule. All boxes were intact, no damages

Allen

25 JULY 2018

excellent serviceexcellent service

Susan

25 JULY 2018

The movers were professional and efficient. My furniture was handled with great care. I am very pleased with my moving experience.The movers were professional and efficient. My furniture was handled with great care. I am very pleased with my moving experience.

June

25 JULY 2018

Very professional and punctual with deliveryVery professional and punctual with delivery

Diane

25 JULY 2018

Stellar service from beginning to end. Pickup end was amazed how quick,clean & quick the service was in their home. Same at delivery end. Maybe not the cheapest but worth the moneyStellar service from beginning to end. Pickup end was amazed how quick,clean & quick the service was in their home. Same at delivery end. Maybe not the cheapest but worth the money

John martin

24 JULY 2018

Ship Smart is the BEST! Shipping my paintings 'cross country was smooth and easy with them. I would use their services again without reservation, and I would recommend Ship Smart to all of my artist friends!Ship Smart is the BEST! Shipping my paintings 'cross country was smooth and easy with them. I would use their services again without reservation, and I would recommend Ship Smart to all of my artist friends!

Gerard

24 JULY 2018

Very positive experience from my first call to Ship Smart to delivery. I shipped a desk and two antique hibachi's from KS to AZ. All 3 pieces were packed extremely well with items arriving in perfect condition. The crews that picked up the items and delivered (driveway delivery) were professional. I had weighed each item and figured what the packing might be so my final cost was exactly what Ship Smart quoted and I expected. I will be using Ship Smart again.Very positive experience from my first call to Ship Smart to delivery. I shipped a desk and two antique hibachi's from KS to AZ. All 3 pieces were packed extremely well with items arriving in perfect condition. The crews that picked up the items and delivered (driveway delivery) were professional. I had weighed each item and figured what the packing might be so my final cost was exactly what Ship Smart quoted and I expected. I will be using Ship Smart again.

Steph

03 APRIL 2018

Picked up as scheduled and delivered quickly. Very polite drivers and did exactly as instructed. Very easy to use.Picked up as scheduled and delivered quickly. Very polite drivers and did exactly as instructed. Very easy to use.

Bill

03 APRIL 2018

Prompt and courteous attention. So very thankfulPrompt and courteous attention. So very thankful

Nanda

03 APRIL 2018

Reliable, professional, good jobReliable, professional, good job

Ds

26 MARCH 2018

Very smooth - goods delivered in a timely manner and personnel were polite and helpful. Would definitely recommend!Very smooth - goods delivered in a timely manner and personnel were polite and helpful. Would definitely recommend!

Suzanne

16 MARCH 2018

From start to end everyone was professional, helpful, courteous which made the whole process less stressful.From start to end everyone was professional, helpful, courteous which made the whole process less stressful.

Bennye

09 MARCH 2018

Excellent serviceExcellent service

GK

02 MARCH 2018

Great move, pickup n delivery top notch!Great move, pickup n delivery top notch!

John

02 MARCH 2018

Excellent serviceExcellent service

Virginia

17 FEBRUARY 2018

good service and faster than even they promised!good service and faster than even they promised!

Lucy

10 FEBRUARY 2018

Service was great and very professional. Nothing was damaged during the transit of our furniture and dishes.Service was great and very professional. Nothing was damaged during the transit of our furniture and dishes.

Holly

09 FEBRUARY 2018

I would recommend this companyI would recommend this company

Ingrid

09 FEBRUARY 2018

The packaging was so thorough it could have been dropped from a C-130 and survived intact - and I am talking about Waterford Crystal, framed pictures, and an Apple MacBook Pro.The packaging was so thorough it could have been dropped from a C-130 and survived intact - and I am talking about Waterford Crystal, framed pictures, and an Apple MacBook Pro.

CS

09 FEBRUARY 2018

Packed and shiped and unwraped in install at destionation with no problems. Would use Ship Smart again and recommend to friends.Packed and shiped and unwraped in install at destionation with no problems. Would use Ship Smart again and recommend to friends.

John

07 FEBRUARY 2018

After being burned out in the Santa Rosa fire, we needed to access some old family furniture that had been in storage for decades. Ship Smart was our best means of obtaining this small shipment in a reasonable time and at a fair price. It was all delivered and placed efficiently.After being burned out in the Santa Rosa fire, we needed to access some old family furniture that had been in storage for decades. Ship Smart was our best means of obtaining this small shipment in a reasonable time and at a fair price. It was all delivered and placed efficiently.

R Stanton

06 FEBRUARY 2018

Packing was quick, quiet, and efficient. There was one hiccup with the delivery date, but that does not detract from my rating at all. All pieces arrived in excellent condition. No breakage.Packing was quick, quiet, and efficient. There was one hiccup with the delivery date, but that does not detract from my rating at all. All pieces arrived in excellent condition. No breakage.

Scott

27 JANUARY 2018

Friendly movers. Everything arrived just dandy. Would use them again.Friendly movers. Everything arrived just dandy. Would use them again.

Janet