Trustpilot Reviews

Testimonials and Reviews

09 JANUARY 2020

Ship smart was true to their word they gave me a quote they stuck to the quote and delivered my furniture on time, unharmed and unpacked it and set it up in my apartment.Ship smart was true to their word they gave me a quote they stuck to the quote and delivered my furniture on time, unharmed and unpacked it and set it up in my apartment.

Valerie

08 JANUARY 2020

Excellent service. Desk arrived on time and unharmed. Great crew.Excellent service. Desk arrived on time and unharmed. Great crew.

Tass

08 JANUARY 2020

Simple, on time and courteous. Would use again if the need arises!Simple, on time and courteous. Would use again if the need arises!

Doug Pearson

08 JANUARY 2020

Excellent service. Pricey shipping but everything arrived cross country intact including a delicate grandfather clock. Not a scratch to be found....Excellent service. Pricey shipping but everything arrived cross country intact including a delicate grandfather clock. Not a scratch to be found....

Robert

08 JANUARY 2020

everything went smooth and professional. well doneeverything went smooth and professional. well done

Ed

08 JANUARY 2020

After a slow start everything went well. The movers were careful and wrapped everything well and the items were delivered in a timely manner.After a slow start everything went well. The movers were careful and wrapped everything well and the items were delivered in a timely manner.

jill

27 DECEMBER 2019

Great customer, packing was very well done and shipped to our door on the expected delivery date.Great customer, packing was very well done and shipped to our door on the expected delivery date.

Nancy

26 DECEMBER 2019

Much quicker and easier than I was anticipating. From obtaining a quote to the actual move everything went perfectly. Shipment arrived perfectly. Would happily use againMuch quicker and easier than I was anticipating. From obtaining a quote to the actual move everything went perfectly. Shipment arrived perfectly. Would happily use again

Devlet Getson

26 DECEMBER 2019

Great couldn’t be betterGreat couldn’t be better

Steven

20 DECEMBER 2019

I will definitely use Shipsmart again. They communicated clearly, we're faster on delivery than expected and everything arrived intact and undamaged.I will definitely use Shipsmart again. They communicated clearly, we're faster on delivery than expected and everything arrived intact and undamaged.

Stacie

19 DECEMBER 2019

I had a great experience with this company. I called and then got a prompt response and a reasonable estimate for moving 6 dining room chairs from Florida to Texas. I was updated at each step and my chairs arrived on time and in good condition. The delivery men were courteous and professional. I have recommended this company and would use them again.I had a great experience with this company. I called and then got a prompt response and a reasonable estimate for moving 6 dining room chairs from Florida to Texas. I was updated at each step and my chairs arrived on time and in good condition. The delivery men were courteous and professional. I have recommended this company and would use them again.

Bette Pesikoff

12 DECEMBER 2019

Great communications and handling of the shipment. I didn't have a lot to carry across the border. They came, took the things and delivered it on time. Did an excellent job.Great communications and handling of the shipment. I didn't have a lot to carry across the border. They came, took the things and delivered it on time. Did an excellent job.

Rose

05 DECEMBER 2019

They were so helpful. The crew they sent to pack up was fantastic. My items arrived in a timely period of time. The crew on the receiving end was also great. Would consider them as a first choice.They were so helpful. The crew they sent to pack up was fantastic. My items arrived in a timely period of time. The crew on the receiving end was also great. Would consider them as a first choice.

diane

05 DECEMBER 2019

just as advertised, smooth as silk, thanks for the service. bruce, d.just as advertised, smooth as silk, thanks for the service. bruce, d.

Bruce

02 DECEMBER 2019

Easy online process, fast call to set up details, easy billing and all items arrived safely.Easy online process, fast call to set up details, easy billing and all items arrived safely.

Maria

30 NOVEMBER 2019

Professional, on time and in touch!Professional, on time and in touch!

Augusta

29 NOVEMBER 2019

Everything went very smoothly. The estimate matched the final bill. They picked up and delivered on time. There was no damage.Everything went very smoothly. The estimate matched the final bill. They picked up and delivered on time. There was no damage.

Edward

29 NOVEMBER 2019

This is a great company to use. Everyone was very nice and helpful. My antique dresser and furs arrived well packed and on time.This is a great company to use. Everyone was very nice and helpful. My antique dresser and furs arrived well packed and on time.

Jeri

22 NOVEMBER 2019

Trustworthy and very responsive. I knew at all times where our belongings were. They arrived safely and as promised.Trustworthy and very responsive. I knew at all times where our belongings were. They arrived safely and as promised.

Jaimie

15 NOVEMBER 2019

Great service. Timely delivery. Smooth experience from start to finish.Great service. Timely delivery. Smooth experience from start to finish.

Mrs Cramer

15 NOVEMBER 2019

Very positive Excellent customer service Everyone I spoke with was pleasant knowledgeable and helpful The furniture arrived in excellent condition, all the way from Michigan to Oregon Delivered in a timely mannerVery positive Excellent customer service Everyone I spoke with was pleasant knowledgeable and helpful The furniture arrived in excellent condition, all the way from Michigan to Oregon Delivered in a timely manner

Kathleen

15 NOVEMBER 2019

All arranged and smoothly picked up transported and delivered.All arranged and smoothly picked up transported and delivered.

Lewis

14 NOVEMBER 2019

Great job. Arrived in reasonable amount of time.Great job. Arrived in reasonable amount of time.

Phillip Sladek

14 NOVEMBER 2019

Ship Smart is all about Customer Service and provides a customized solution to the challenges of transporting goods. I sought their services to move 2 pallets of estate items from Michigan to California. They coordinated with the pick up point, custom wrapped and protected my property, and arranged transport. My items arrived in perfect condition, and I was told when to expect the delivery. Small moves are tough to manage. The Ship Smart Team simplified the challenge, and their 'one face to the customer' kept me informed along the way. Thank you, Ship Smart Team.Ship Smart is all about Customer Service and provides a customized solution to the challenges of transporting goods. I sought their services to move 2 pallets of estate items from Michigan to California. They coordinated with the pick up point, custom wrapped and protected my property, and arranged transport. My items arrived in perfect condition, and I was told when to expect the delivery. Small moves are tough to manage. The Ship Smart Team simplified the challenge, and their 'one face to the customer' kept me informed along the way. Thank you, Ship Smart Team.

Kare Behr

03 NOVEMBER 2019

Wow! Great job on the packing and shipping. I just unwrapped and my garage is filled with all manner of packing materials and protection for my shipped dining chairs. Protected from damage is an understatement! Not a scratch on any of them. Thank you.Wow! Great job on the packing and shipping. I just unwrapped and my garage is filled with all manner of packing materials and protection for my shipped dining chairs. Protected from damage is an understatement! Not a scratch on any of them. Thank you.

Laura

02 NOVEMBER 2019

I highly recommend Ship Smart. My precious items were packed with such love and care and arrived to me cross country in perfect condition. I am more than pleased.I highly recommend Ship Smart. My precious items were packed with such love and care and arrived to me cross country in perfect condition. I am more than pleased.

Valentina

01 NOVEMBER 2019

my item was picked up next day after order. Shipping was timely and item was very securely wrapped!my item was picked up next day after order. Shipping was timely and item was very securely wrapped!

Nancy

31 OCTOBER 2019

Ship Smart is the way to go..Easy to work with and out prices their competition..Ship Smart is the way to go..Easy to work with and out prices their competition..

Jeanne

31 OCTOBER 2019

Professional service, everyone from agent who helped with the shipment from the original order to pick up and delivery. Helpful, friendly and courteous service, this is our second time using this service and will use they again. Crating and packaging of the furniture was outstanding.Professional service, everyone from agent who helped with the shipment from the original order to pick up and delivery. Helpful, friendly and courteous service, this is our second time using this service and will use they again. Crating and packaging of the furniture was outstanding.

Grace

31 OCTOBER 2019

We were pleased with the professional packing of the fragile items. The items were delivered in a timely mannered the Delivery team was courteous and professional . all of the items were in good condition.We were pleased with the professional packing of the fragile items. The items were delivered in a timely mannered the Delivery team was courteous and professional . all of the items were in good condition.

Mary

31 OCTOBER 2019

Pick-up and delivery went very smooth, would definitely use again.Pick-up and delivery went very smooth, would definitely use again.

Robert

25 OCTOBER 2019

Very satisfied with your service.Very satisfied with your service.

Sandra

25 OCTOBER 2019

Ship Smart did a great job moving my things from a storage locker in Wisconsin and packing them on pallets that were delivered safely out to Washington state on time. I highly recommend Ship Smart for getting your move done right.Ship Smart did a great job moving my things from a storage locker in Wisconsin and packing them on pallets that were delivered safely out to Washington state on time. I highly recommend Ship Smart for getting your move done right.

Steve

20 OCTOBER 2019

Shipsmart was professional from beginning to end and my shipment came through great.Shipsmart was professional from beginning to end and my shipment came through great.

Rhonda

18 OCTOBER 2019

Ship Smart performed and coordinated with us as they indicated they would.Ship Smart performed and coordinated with us as they indicated they would.

Henry

11 OCTOBER 2019

My piece of furniture was in my family for 3 generations. It was a seven foot hall coat tree. It was packed and delivered with great care. The staff (from the person who gave me the quote to the men who delivered the piece) were responsive, knowledgeable and attentive. I am very pleased with ShipSmart.My piece of furniture was in my family for 3 generations. It was a seven foot hall coat tree. It was packed and delivered with great care. The staff (from the person who gave me the quote to the men who delivered the piece) were responsive, knowledgeable and attentive. I am very pleased with ShipSmart.

Jbarron

11 OCTOBER 2019

Excellence from start to finish!Excellence from start to finish!

Nan

07 OCTOBER 2019

Great communication. Awesome service. My grandma's antique desk was well packed and delivered with no problems.Great communication. Awesome service. My grandma's antique desk was well packed and delivered with no problems.

Gail

04 OCTOBER 2019

Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!Completely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!

Donna

04 OCTOBER 2019

Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.Excellent!!! Very professional. All our items were well care for and loaded and unloaded with care.

Kathy

27 SEPTEMBER 2019

Great serviceGreat service

Ev

24 SEPTEMBER 2019

A great experience - highly recommend!A great experience - highly recommend!

Sherry

20 SEPTEMBER 2019

Move was almost effortless. Ship Smart performed flawlessly.Move was almost effortless. Ship Smart performed flawlessly.

Richard

20 SEPTEMBER 2019

Efficient operation, good outcome. Antique chest arrived in great shape!Efficient operation, good outcome. Antique chest arrived in great shape!

Ann

20 SEPTEMBER 2019

ShipSmart did an outstanding jymoving furniture from Wisconsin to a granddaughter’ ‘s apartment in Boston. The initial packing was done efficiently and when promised as was the delivery. The delivery group even set her bed up for her. Everything was delivered in perfect condition. I would recommend them unconditionally. I’m a satisfied customer.ShipSmart did an outstanding jymoving furniture from Wisconsin to a granddaughter’ ‘s apartment in Boston. The initial packing was done efficiently and when promised as was the delivery. The delivery group even set her bed up for her. Everything was delivered in perfect condition. I would recommend them unconditionally. I’m a satisfied customer.

Carol

18 SEPTEMBER 2019

I needed to have a marble game table and chairs shipped from New Jersey to Texas. I was referred to ShipSmart by a moving company who frankly told me that it was too small a job for them and recommended ShipSmart. I contacted them and was able to talk to a "live person" and got a quote on the phone. The packing crew arrived at my sister's house in New Jersey on time and carefully packed the items in crates and boxes. We were given an estimated date for delivery with the assurance that they would contact me with an exact delivery time. I was very pleased when they called several days prior to the original date to deliver the items. They carefully unloaded and unpacked the items and inspected for damage (there was none). I am very pleased with the service I received from ShipSmart.I needed to have a marble game table and chairs shipped from New Jersey to Texas. I was referred to ShipSmart by a moving company who frankly told me that it was too small a job for them and recommended ShipSmart. I contacted them and was able to talk to a "live person" and got a quote on the phone. The packing crew arrived at my sister's house in New Jersey on time and carefully packed the items in crates and boxes. We were given an estimated date for delivery with the assurance that they would contact me with an exact delivery time. I was very pleased when they called several days prior to the original date to deliver the items. They carefully unloaded and unpacked the items and inspected for damage (there was none). I am very pleased with the service I received from ShipSmart.

Karen Crawford

18 SEPTEMBER 2019

I decided to have an estate sale to eliminate the moving expenses of moving from Missouri to Calif. There were certain items I really wanted to keep though. After calling moving companies and finding out I didn’t have enough for them and also calling UPS to ship boxes but they couldn’t move my antique bed frame, I discovered Ship Smart. This company far exceeded my expectation in cost but most importantly, every person I spoke with from my initial call,the men that came to pick up my stuff and the people I spoke with to confirm shipping were so helpful and personable! The items arrived within 2 weeks. Excellent company that allowed me to move items I didn’t think I would be able to take.I decided to have an estate sale to eliminate the moving expenses of moving from Missouri to Calif. There were certain items I really wanted to keep though. After calling moving companies and finding out I didn’t have enough for them and also calling UPS to ship boxes but they couldn’t move my antique bed frame, I discovered Ship Smart. This company far exceeded my expectation in cost but most importantly, every person I spoke with from my initial call,the men that came to pick up my stuff and the people I spoke with to confirm shipping were so helpful and personable! The items arrived within 2 weeks. Excellent company that allowed me to move items I didn’t think I would be able to take.

Carol Hollingsworth

17 SEPTEMBER 2019

customer service very attentive , responded quickly and helped me with my needs and questions- had many as I was worried about delivery time conflicting with a vacation we had planned The packing (we had an antique dining set shipped from Ohio to the mountains in CO) was top notch. I had bought insurance against damage or loss but really didn't need as it was packed so well- one little tear in the outside of one box but there was no damage to the content. I would highly recommend Ship Smartcustomer service very attentive , responded quickly and helped me with my needs and questions- had many as I was worried about delivery time conflicting with a vacation we had planned The packing (we had an antique dining set shipped from Ohio to the mountains in CO) was top notch. I had bought insurance against damage or loss but really didn't need as it was packed so well- one little tear in the outside of one box but there was no damage to the content. I would highly recommend Ship Smart

Carol