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What Our Customers Have To Say

“...Based on the quick, intelligent and clear e-mail response I received from one small move specialist, and a few subsequent e-mail responses, I made my choice. My mover... Ship Smart... brought my boxes inside my apartment. It was painless, and there were no surprise costs. Nothing broke.”
—Jodi Mardesich, The New York Times


“The Better Business Bureau. . . processed 10,892 complaints in 2000. OUT OF ALL THOSE COMPLAINTS, YOUR COMPANY RECEIVED NONE. Congratulations on your success!”
—D. Patrick Wallace, President Better Business Bureau


“Just to let you know everything arrived PERFECTLY. . . I am very happy with your company. . . thank you for providing excellent service.”
—Lisa I., San Diego, CA


“Ever since my first contact with (your company) every single person with whom I corresponded with…was exceptionally helpful, most professional, and very polite. The entire shipping process went smoothly and perfect . . . impeccably wrapped, in perfect condition, and on schedule. I am most impressed with your company and organization. I will certainly use your services again as well as pass the information on to friends. Thank you for your help and assistance; it was truly a pleasure to work with all of you!”
—France B., Stanford, CA



“I just wanted to write and say what a great job Ship Smart did on the shipment of furniture from Seattle to Connecticut. (All employees) were courteous and got everything done in a highly professional manner. Should you need a customer testimonial some day, I would be glad to help.”
—Martin A., Grand Rapids, MI


“Thank you so much for all your help with my shipment. I really appreciate that every single time I called everyone in your office was patient, helpful and pleasant to talk with. Moving can be stressful, yet I never needed to stress with Ship Smart. I just wanted to say thank you.”
—Deirdre C., St. Louis, MO


“This letter is to commend your staff for a wonderful customer service I received when scheduling the shipment of my son’s belongings from Hot Springs, Arkansas to Sacramento, California. . . I will gladly refer my family, friends, work mates and acquaintances to your wonderful company. It was a real pleasure doing business with you.”
—Judy H., Sacramento, CA


“Thank you for the superb job that you did for me in the hauling of goods from Pacifica, Ca. to Stamford, Ct. All items arrived in good condition. I marveled at the way all items where packaged, especially the secretary (desk) which was given TLC. Thank you again for a job well done.”
—Marilyn C., Stamford, CT



“Thank you again for all your help, your excellent PR skills and salesmanship. . . Thanks for your patience and for answering my many questions!”
—Edward J., Salt lake City, UT


“Thank you for all your fine assistance you gave me in arranging for my shipment from Portland, Or. To Fort Worth Texas... your superb attention to my needs during that trying time made it so much easier for me... My thanks is sincere and heartfelt... Thanks again for your great service and the convenience that it afforded me during a very trying time.”
—Adra D., Fort Worth, TX


“Just a note of appreciation to thank you for your help in getting (our) belongings to Texas! You are true professionals. . . it would not have happened without your efficiency, promptness and flexibility!”
—Joelle M., Santa Cruz, CA


“I wanted to thank your company for transporting a china cabinet and six boxes from Fargo, North Dakota to Davis, California. The china cabinet was packed very well and arrived in excellent condition. . . Once again, thank you for your assistance and will gladly recommend your transporting company to anyone who needs items shipped.”
—Doreen A., Davis, CA



“My son and his wife said the packaging was excellent, and they are very happy with the way their things were handled and delivered. Please use me for a reference if anyone ever needs your company in the future.”
—Janet J., Brookings, SD


“I must thank you for all your help. You have been super through all of this. I can assure you that if I ever again need a shipping company or know anybody who does, I will not hesitate to use and recommend Ship Smart.”
—B.D.K., Stockholm, Sweden


“All our things arrived this past Friday. Thank you. Everything arrived in good condition and we were very impressed at how well things were packed for shipping. Thanks again.”
—Carol M., British Columbia, Canada


“. . .Thank you again for the great service in explaining everything to me and making the process seem easy. I appreciate your assistance in facilitating the transaction.”
—Kathryn B., Palm Beach, FL



“. . . You were very helpful throughout the entire experience and I do appreciate all of your help. . . I will definitely recommend your services.”
—Jonathon Robinson, Philadelphia, PA


“I wanted to take this time to thank you for all your help with my move. Everything’s gone so smooth. . . and the delivery of my belongings to Seattle (arrived) much earlier than I expected. Thanks so much and take care.”
—Juliet C., Seattle, WA


“Thanks for being so helpful over the phone. It was awesome to talk to such a friendly (staff).”
—Isaree J., Phoenix, AZ


“Please contact our preferred shipper: Ship Smart at, (800) 554-5574.”
—Bonhams & Brooks, International Auctioneer


“. . . Thank you for helping me through a crazy time—wedding moving.”
—Jacquei L., Chandler, AZ


“Thank you for your great help during my move to NY.”
—Rajni K.,NY, NY

Member of the Better Business Bureau
 
Department of Transportation